Laluna Hoi An Riverside Hotel & Spa

The hotel offers a variety of standout amenities, including a spa, outdoor pool, sauna, and steam room. Additionally, guests can enjoy free bike rental, a fitness center, and a pool bar.

The hotel provides a delicious and diverse breakfast included in the room price, along with a restaurant, bar/lounge, and options for food delivery to guest accommodations. Guests can also enjoy packed lunches, special diet menus, and a snack bar.

The hotel ensures cleanliness with daily housekeeping, professional cleaning, and disinfection of high-touch surfaces. While some guests mentioned noise from nearby nightlife, the hotel's location offers a quieter part of town, providing a peaceful environment for guests.

Some guests mentioned noise disturbances in certain rooms, but overall, the hotel offers clean, comfortable, and spacious rooms with a variety of views, including river, garden, and city views.

The hotel's unique offerings include a quiet location close to the old town, free bike rental, and friendly, helpful staff who go out of their way to ensure guests have the best experience. Additionally, the hotel provides personalized tours and activities, along with massage services.

Some guests mentioned that rooms with a river view are quieter and provide a more pleasant ambiance, while others found the city view to be charming and convenient for exploring the area.

Several guests recommended upgrading to a higher room category for more space and a comfortable stay, especially for families or groups.

Guests appreciated the complimentary bicycle rental, which allowed for easy exploration of the nearby attractions and the Old Town.

Some guests noted that certain rooms may have dated furnishings compared to the advertised pictures, so it's advisable to inquire about the specific room amenities before booking.

Guests enjoyed the pool area and found it to be a relaxing spot to unwind after a day of sightseeing.

While the hotel is in a convenient location, some guests mentioned noise from nearby nightclubs or community announcements, so light sleepers may want to consider this aspect.

Many guests praised the friendly and accommodating staff, particularly mentioning individuals by name, such as Mr. Nam, Mr. Chau, and Ms. Nancy, for their exceptional service.

The hotel offers convenient booking for excursions, and guests found the information provided by the staff to be helpful for planning activities in the area.

The fitness center may have limited equipment, so guests with specific fitness needs should consider this aspect when planning their stay.

While most guests had positive experiences, one guest mentioned an unfortunate incident with a lost item, so it's advisable to take precautions with valuable belongings during the stay.