Cons (-) The bed hadlije a waterproof sheet that was strange and made noise when you moved
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Amenities at Socialtel Jaco
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Business center
- Air-conditioned
- Scuba diving
- Continental breakfast
- Pool table
- Canoeing
- Storage available
Reviews of Socialtel Jaco
7.8
Good
2565 verified ratings
Wonderful
1109
Very good
466
Good
392
Okay
224
Fair
154
Mediocre
77
Poor
143
Summary of reviews
Guests say
Most guests praised the hotel's excellent location near the beach and local attractions, as well as the enjoyable pool area and direct beach access. However, many reviews highlighted issues with cleanliness, small room sizes, and inconsistent service, with some guests finding the staff unfriendly or inattentive. While some appreciated the amenities and atmosphere, several noted that the hotel needs renovation and better maintenance. Overall, the location and pool were standout positives, but improvements are needed in cleanliness, service, and room comfort.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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7.9 out of 10
790 reviews
8.2 out of 10
8 reviews
10 out of 10
1 review
7.1 out of 10
2 reviews
All reviews
Pros (+) I really enjoyed the access to the beach and the oool.
Cons (-) The bar and restaurant needs improvement. I waited at the bar on multiple occasions for a beer and never got served. I just stood there and couldn't even get the bartenders to make eye contact. It really sucked. I ordered a fish sandwich and the the sandwich a came out with no meat. The overall attitude of the bar tenders and restaurant staff was shitty.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the main amenities offered at Selina Jaco - Adults Only?
Selina Jaco - Adults Only offers a range of amenities including a beachfront location, outdoor pool, shared kitchen, restaurant, bar/lounge, free Wi-Fi, and a variety of activities such as eco-tourism, bicycle rental, diving, snorkeling, and evening entertainment.
What can guests expect from the cleanliness of the rooms and facilities?
Guests can expect clean grounds, well-kept facilities, cozy beds, and quiet spaces. The hotel also provides daily housekeeping, contactless check-in/check-out, and professional cleaning of guest accommodations.
Are there any concerns about the room facilities or services provided?
Some guests have mentioned concerns about cleanliness issues in private bathrooms, noise levels in shared dorms, and the expensive food at the restaurant. Additionally, there have been comments about the lack of hot water in some rooms.
When is the best time to visit Selina Jaco - Adults Only?
The high season at Selina Jaco - Adults Only is in April, offering an ideal time to enjoy the beachfront location and the variety of activities available. However, guests may want to be mindful of potential price fluctuations during weekends.
What are the standout features of the hotel's customer service?
The hotel's customer service has been highlighted for being super helpful and friendly, with staff always willing to assist. Additionally, guests have appreciated the staff's willingness to address concerns and provide solutions, such as room upgrades and refunds.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned the spectacular views from the rooms, especially those with balconies facing the fountain.
Consider Noise Levels
Some guests experienced noise disturbances in certain rooms, particularly those located near the reception area. Requesting a room away from high-traffic areas may help ensure a quieter stay.
Check for Hot Water
A few guests reported issues with hot water in their rooms, so it may be advisable to confirm this with the hotel before booking.
Explore Nearby Attractions
The hotel's proximity to attractions such as Acuario Jacó, Playa Jacó, Teatro Jacó, and Neo Fauna makes it convenient for guests to explore the area.
Be Mindful of Room Size
Some guests found the standard rooms to be small, so considering an upgrade or opting for a more spacious room may enhance the overall comfort of your stay.
Take Advantage of On-Site Activities
Guests appreciated the variety of activities offered, including surfing lessons, yoga classes, and salsa lessons, providing opportunities for a fun and engaging experience.
Consider Weekday Stays
Some guests noted that the hotel's prices were higher on weekends, suggesting that staying during weekdays may offer better value for money.
Address Security Concerns
A few guests mentioned incidents of theft, so it's advisable to use the hotel's safe deposit boxes and be cautious with personal belongings.
Be Prepared for Pricey Dining
Several guests found the on-site restaurant and bar to be expensive, so exploring dining options in the nearby area could be a cost-effective alternative.
Plan for Low Water Pressure
Some guests encountered low water pressure in the showers, so being aware of this and managing expectations accordingly may help avoid disappointment.
Location
Calle Alice, 100 South And 50, Jacó 61101
What's nearby
- Acuario Jacó278 yd
- Playa Jacó305 yd
- Teatro Jacó0.5 mi
- Neo Fauna3.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
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7.7 | 0.4 mi | Cobano | 32.5 mi |