The Black Swan Hotel

The hotel is conveniently located near Kelso Abbey, Kelso Racecourse, Floors Castle, Roxburghe Golf Course, and Hume Castle, offering guests easy access to various historical and recreational sites.

Guests consistently praise the hotel for its very clean and modern rooms, with many highlighting the comfortable and spotless accommodations.

The hotel offers a range of amenities including free Wi-Fi, a bar/lounge, meeting/banquet facilities, room service, and a shared lounge/TV area, ensuring a comfortable and convenient stay for guests.

The high season at The Black Swan Hotel is in June, offering guests the opportunity to enjoy the hotel's great value for money and friendly staff in a vibrant and bustling atmosphere.

Guests consistently mention the comfortable and clean beds, ensuring a good night's sleep during their stay at The Black Swan Hotel.

Some guests mentioned that rooms on higher floors are quieter and offer better views of the city, which can enhance the overall experience.

Several guests noted that the hotel can be noisy due to its central location and nearby bar, so light sleepers may want to bring earplugs or choose a room away from the street.

Ensure to book breakfast when reserving a room, as some guests were disappointed to find out that it had to be pre-booked and was not available by default.

Guests highlighted that the hotel does not have an elevator, and some rooms require climbing multiple flights of stairs, so individuals with mobility concerns may want to request lower-level rooms.

The hotel's proximity to Kelso Abbey, Kelso Racecourse, Floors Castle, and other attractions makes it an ideal base for sightseeing and exploring the town.

The hotel offers free car parking in the town center, which can be convenient for guests traveling by car. However, it's advisable to check availability during peak seasons.

The shared lounge area with a TV was praised by guests as a cozy spot to relax, socialize, and unwind after a day of activities.

The hotel provides contactless check-in/check-out, contributing to a smooth and efficient arrival and departure process.

Guests appreciated the complimentary toiletries, bottled water, and tea/coffee making facilities, which added a touch of convenience and comfort to their stay.

Some guests found the rooms to be smaller than expected, so it may be beneficial to manage expectations regarding the room size when making a reservation.