The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Despite some issues, several guests mentioned that the staff were accommodating and helpful, especially Mohamed, and that the location is superb. However, some guests reported being given smoking rooms despite requesting non-smoking rooms, so it's advisable to confirm your room preference during booking.
While some guests praised the hotel's hygiene, others reported issues such as bad smells, dirty rooms, and mosquitoes. It's recommended to check recent reviews for insights into the current room conditions and cleanliness.
Some guests highlighted the spaciousness and amenities in the rooms, such as comfortable bedding, working AC, and TV. However, others mentioned issues like broken hooks, lack of hangers, and limited TV channels. It's advisable to inquire about the specific amenities and room features before booking.
Guests reported noise-related issues such as the rooms being stuffy, fan noises, and disturbances from adjacent buildings. Consider requesting a room away from potential sources of noise and confirming the availability of soundproof rooms.
Some guests experienced issues with Wi-Fi, limited TV channels, and non-functional TVs. It's recommended to confirm the status of these amenities, especially if they are essential for your stay.
While some guests appreciated the hotel's location near restaurants and the Lulu Mall, others mentioned the lack of food availability on-site. Consider exploring nearby dining options or confirming the availability of food services during your stay.
Guests reported unexpected charges for early check-in and encountered issues with room readiness. It's advisable to clarify the hotel's policies on early check-in and confirm the condition of the room before finalizing your arrival plans.
Some guests mentioned issues with bathroom cleanliness, drainage, and maintenance. It's advisable to inquire about the bathroom facilities and address any concerns before your stay.
Several guests mentioned encountering mosquitoes in the rooms, affecting their sleep quality. It's recommended to inquire about the hotel's pest control measures and consider bringing mosquito repellent as a precaution.
While many guests praised the staff's friendliness and support, others reported negative experiences with staff attitudes and service. It's advisable to consider recent reviews to gauge the consistency of the staff's performance.