Rooms Make yourself at home in one of the 12 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Amenities Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. This ryokan also features complimentary wireless Internet access and a fireplace in the lobby. Business}, Other Amenities A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Property Location Located in Kokonoe, Hoshino Resorts KAI Aso is within a 10-minute drive of Ikeyama Suigen and Kuju Flower Park. This 4-star ryokan is 7.7 mi (12.3 km) from Mount Kuzumi and 12.6 mi (20.3 km) from Daikanbo. Dining Enjoy a meal at the restaurant, or stay in and take advantage of the ryokan's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:30 AM to 9:00 AM. Optional Charges Airport shuttle fee: JPY 10000 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 6:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Unicode Support false Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Masks are compulsory at the property Food service has been amended for enhanced safety