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The Spa was excellent and the Leisure Facilities. The food was very good quality I found the staff very unfriendly and was very dissapointed with the service of the bar staff and the reception staff. The bar closed at 11pm which was dissapointing as we were on holidays. And also the Niteclub never was open
Very nice hotel. Superb breakfast and nice diner. Good welness facilities. Nice rooms. Everything is new and done with high quality products. Cleaning of the room. The first day we found some one else his underwear in our room. And one day, they did not clean the room at all. But in the end, it is just a detail, the room was very nice.
Hotel is realy good, the price and the standard of rooms and all hotel is decent. Swimming pools are amazing! This is realy 5 stars hotels with the price for 4 stars ;-).
Very good hotel, very friendly staff, very good swimming pools. Breakfast delicious, some fresh fruits as well, food frequently replenished. I would rethink the layout of food tables during breakfast - the current one seems not logical and you need to walk a lot and wait in many lines to get very good food. Be careful with your head when you lie down in bed (especially while watching TV). I wasn't and I still have bump on the back of my head :( .
the design and location of the hotel are really giving you a relaxing atmosphere. the price of the car parking at 40 PLN per day is very fair! Delicous food on the a la carte menu, however, the service in the restaurant was poor. it says that it is a 4 star hotel but: no airconditioning in the rooms; they wanted to charge PLN 20, just for a bucket of ice cubes. The staff at the reception was slow (for check in and check out), not friendly, and not flexible. the service in the restaurant was very poor, but the food was delicious. I would rather rate it as a 3 star hotel. As a result, the rates are overpriced for what you get.
Great location, close to the beach but away from the crowd. Good rooms, breakfast and services
This hotel looks nice, but ordinary, from the outside. Indoors, it is very comtemporary-- simple but elegant. Our room was first first rate. The restaurant was excellent-- great food, good waiters, and priced about right. Free internet service was available in the lobby for our laptop. Front desk staff had somewhat limited English capability, but it was adequate. They were helpful, but not always very cordial. The beach is located 1-2 blocks away. We would definitely stay at this hotel again.
Swimming pool, bedroom and salt cave were the best spots of this hotel. Breakfast was poor. The reception staff was not professional. Upon departure they asked us to pay for the room. They didint even know that we had payed for the room when we booked through booking.com and their excuse was booking.com hasnt payed them yet. One of the receptionists wasnt from the area and she couldnt even propose a decent reastaurant for us. The mini bar was there but it only had water in it. Upon departure the receptionists were asking us if we had ordered any room service e.t.c. This hotel is a 4star when it comes to facilities but when it comes to service its maximum 2stars..
Very clean, friendly staff and great pool. Lunch and dinner buffet pretty bad but we recommend a la carte, though). Gym locked so if you want to work out you need to get a key from spa which is located on a diifrent floor. Gym closes atl 4pm - too early!!!
A comfortable modern hotel in the centre of Kołobrzeg. The hotel overlooks a pleasant park and both the seaside and the historic old town are within walking distance. The interior of the hotel is pleasant and well designed and the staff were all friendly and helpful. A supervised car park is available for a small fee just around the corner. We had a pleasant and relaxing stay at this hotel.
Clean room. Nothing was really excellent but all in the medium. In my opinion, it is not enough for a 3 stars hotel.
SPA utilities no kettles in rooms
Excellent location mid way between beach and town. 5 mins from railway station. Superb extensive buffet breakfast.
the staff at the reception was friendly and hepful I would never ever recommend anyone staying in this hotel. The disgust hit us right away when we opened the door to the room. The room was not properly clean...we could find hair from previous guests in the bathroom. The towel had a big brown spot on it...so it was not cleaned. The room was really dusty...properly has never seen a hoover. On top, when we had breakfast one day, we went to a ready made table just to find a used napkin on the table. We also tried the free table tennis. The room the table tennis was in, was even dustier than our sleeping room. You could hardly breath. There were cables hanging out of the walls and one fitness tool was broke, so that you could really hurt yourselve trying to use it.