Would you like to save as your currency permanently or for this visit only?
You would think that in the ''Furniture Capital'' the decor and comfort of this hotel would be great.....Think Again! The Service was very poor. We had to request that our room be serviced.
WHen I arrived, my requested room was overbooked so the desk clerk offered an alternate choice and reduced my rate. She also gave me coupons for free b'fast which I did not use. The room was adequate, although nothing special. The bed was a bit firm for my taste, but the room was clean. It is located just minutes from HPU and is in the heart of the furniture market. Parking is conveniently located in a multi-tiered garage next door that is run by the city. Parking rates are discounted for hotel patrons.
I stayed at the Radisson for 2 nights while visiting my daughter at HPU for the weekend. The first night's room we stayed in had no toilet paper and the bed was as hard as a rock! A request in the morning to change to a room with a Sleep Number bed was met with less than enthusiasm and lots of excuses about how they were booked for the weekend. I made another request by phone later in the day and we were moved to a much nicer room on the 8th floor with a Sleep Number bed. That room had a nice comforter with a duvet cover. The carpet in the hallways on the 3rd and 8th floor was wavy and loose -- in dire need of being stretched. We were given a 'parking pass' to the city's parking garage next door, but the desk clerk didn't explain that there would be a $5 daily charge on the bill at checkout. I would find another place to stay in High Point where hotels are a dime a dozen. I'll be visiting High Point for the next 4 years but I won't ever stay at the Radisson again -- my advice is for you to do the same!
Bathrooms dirty, red and black mold growing on ceiling and all corners of the bathtub. Rooms were musty and moldy smelling. Never again will I stay at this hotel.
I believe that having great customer service is essential to running a business. Their's is great!
My boyfriend and I stayed here when my brother came home from over seas. The staff was very helpful and pleasent. The rooms were very clean and decorated nicely.The bathroom was very clean. The cleaning lady came everyday. We felt at home in the Raddison and we will return to this hotel when we are in the area.
My sister and I stayed here on a road trip from Kansas to Virginia and the Radisson was excellent! We enjoyed the sleep number beds and thought the hotel was very safe and clean. We would definitely visit again, especially to come for some furninture shopping!