Shangri-La Tanjung Aru, Kota Kinabalu

Shangri La’s Tanjung Aru Resort and Spa offers six different restaurants and bars within the property, including Café TATU, Coco-Joe’s Bar & Grill, and Shang Palace. There are also other places to get snacks, drinks, or treats such as Borneo Lounge & Bar, Cool Box Ice Cream Bar, and Sunset Bar. Additionally, there is 24-hour room service available.

The hotel offers a variety of facilities for kids, including a water park, kids' club, indoor play area, playground, and child-friendly buffet options. Families can also enjoy the spacious rooms suitable for both adults and children.

Some guests have mentioned concerns about the outdated furniture and the need for serious renovation in the rooms. Additionally, there have been comments about the overpricing of the hotel and the overcrowded breakfast buffet. However, the hotel's amenities such as the swimming pool, beachfront, and restaurants have been praised for their quality and maintenance.

The high season at the hotel is in August, while the low season is in March. Visitors can take advantage of the hotel's beautiful location, water park, and various activities during these times. It's also a great place for a family vacation and getaway.

The hotel offers a child pool, kids' club, indoor play area, and a variety of kids' meals. Additionally, the spacious rooms are suitable for families, and the water park and water facilities have been particularly praised by guests with children.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests who upgraded to the Horizon Club enjoyed excellent service and access to a private lounge with complimentary snacks and drinks.

The hotel is conveniently located near Pantai Tanjung Aru, Sutera Harbour, and other attractions, making it easy to explore the area.

Guests appreciated the variety of water activities available on-site, including kayaking, parasailing, scuba diving, and snorkeling.

Some guests mentioned that the housekeeping service was below expectations, with delays in room preparation and replenishing of amenities.

The breakfast buffet can get crowded, so arriving early or later can help avoid the bustling crowds and noise.

The Sunset Bar offers a stunning view and is highly recommended for a relaxing evening experience.

Families with children can make the most of the kids' club, game room, and water slides, providing ample entertainment for younger guests.

While some guests found the rooms to be outdated, others noted that certain rooms had been renovated and offered a more modern experience.

Some guests found better deals when booking directly through the hotel's website, as opposed to third-party booking platforms.