Queenco Hotel & Casino

The hotel offers a very attentive service, a huge, clean building right next to the seaside, and a fantastic overall experience. Additionally, the hotel has outstanding facilities, including a beach area, pool, and restaurant, and a superb gym and spa.

Yes, the staff are described as amazing, very attentive, and extremely helpful. Guests specifically mentioned the superb service provided by Mr. Charly, Mr. Marith, Mr. Tak, and Mr. Somros Ken, who went the extra mile to ensure a smooth and pleasant stay.

The hotel offers very comfortable beds, with guests specifically mentioning the great mattress and the superbly comfy bed. Some guests even mentioned receiving a free upgrade to a Deluxe Room with a sea view, where the bed was described as great.

The hotel's location is very convenient for catching boats across to the islands, such as Koh Rong. Additionally, the hotel is very near to the port, making it a great choice for those visiting the islands Koh Rong or Koh Rong Samloem.

Some guests mentioned that the swimming pool didn't work during their stay, and that the food at the breakfast buffet didn't taste as good as expected. Additionally, there were comments about the need for more vegetarian or vegan food options in the breakfast and restaurant.

Guests highly recommend choosing a room with a sea view for a more enjoyable experience, as it offers a beautiful outlook and adds to the overall ambiance of the stay.

The hotel's proximity to the port makes it convenient for guests planning to visit nearby islands such as Koh Rong and Koh Rong Samloem, making it a suitable choice for those seeking easy access to ferry services.

Guests appreciate the on-site casino and evening entertainment, providing a fun and lively atmosphere for those interested in such activities during their stay.

Some guests have noted that noise from other guests can be a factor, so light sleepers may want to consider this when booking and perhaps request a quieter room location.

Several guests mentioned receiving complimentary room upgrades, so it may be worth inquiring about this possibility during the booking process or at check-in.

The hotel offers convenient transport services, including airport transfers and shuttles to the port, which can simplify travel logistics for guests.

While the hotel's beach is small, guests can explore other nearby beaches such as Victory Beach, Independence Beach, and Sokha Beach for a variety of coastal experiences.

Guests have praised the hotel's spa, sauna, and wellness center, recommending them for a relaxing and rejuvenating experience.

The hotel offers a range of dining options, including beachside restaurants and bars, providing guests with a variety of choices for meals and drinks during their stay.

Many guests have highlighted the exceptional service provided by specific staff members, such as Mr. Charly and Mr. Tak, indicating that engaging with the staff can enhance the overall experience.