Overview

Sunway Resort Hotel & Spa
Top Family Hotel

Persiaran Lagoon, Bandar Sunway, 46150 Petaling Jaya, Selangor Darul Ehsan, Kuala Lumpur 46150, Malaysia
+60 374 928 000

$106+

Overall guest ratings

8.4/10 Excellent
Based on 7,058 reviews

Review highlights

  • 9.3
  • 9.3
  • 6.2
  • 5.2

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Location. Sunway Resort Hotel & Spa is located in Kuala Lumpur and is integrated with Sunway Lagoon theme park, just 1.4 miles (2.2 kilometers) from Menara Telekom and 4.6 miles (7.4 kilometers) from Wat Chetawan Temple. Kuala Lumpur International Airport is 34 miles (55 kilometers) away. Conveniently located near public transit, the Sunway Lagoon Station for the BRT is 300 meters (0.25 miles) away.

    Hotel Features. Located on a vast resort complex, this Malaysia resort provides an escalator to the resort's man-made surf beach. Guests have access to Sunway Lagoon theme park, which offers rollercoasters, waterslides, and regional events, as well as the Sunway Pyramid Shopping Mall. Guests 16 and older can enjoy the Balinese-inspired Mandara Spa which offers aromatherapy, body and beauty treatments including facilities for couples' treatments.

    The resort features a free-form swimming pool with man-made waterfall onsite, as well as tennis courts and aerobics studios in the fitness facility.

    In addition to numerous bars and restaurants, room service is offered 24 hours, and a complimentary breakfast buffet is served daily. Event facilities include the Sunway Pyramid Convention Centre adjacent to the hotel. The hotel itself offers 55 meeting and function spaces, including an auditorium and grand ballroom. Parking is free for guests.

    Please note that Sunway Resort Hotel and Spa is a smoke-free hotel; smoking is permitted only in outdoor designated smoking areas. Violators are subject to fines.

    Guestrooms. The 439 air-conditioned guest accommodations at Sunway Resort Hotel & Spa feature complimentary wired (high-speed) Internet access, televisions with satellite channels, and direct-dial phones. Rooms provide desks and beds with premium bedding. An in-room safe is included. Newspapers and bottled water are complimentary. Bathrobes and slippers are available. Guests can request adjoining rooms.

    All rooms are non-smoking, and violators are subject to fines.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Facilities for Disabled Guests
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews of Sunway Resort Hotel & Spa

    Overall Rating

    8.4 Excellent
    Based on 7,058 reviews
    • 9.3 "Excellent breakfast."
      7.8 "78% were happy with the price of the breakfast."
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      7.8 "Easily accessible by car, said 78%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "91% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Incredible bar."
      9.2 "Delicious alcoholic drinks, according to 92%."
    • 8.9 "Pool is good."
      7.2 "Clean pool, said 72%."
    • 8.1 "Food is delicious."
      7.6 "76% loved the menu selection."
      7.4 "74% loved the dining experience."
      8.5 "Yummy desserts, said 85%."
      8.0 "80% enjoyed the snacks that were offered."
      10.0 "100% thought the dining area was clean."
    • 6.2 "Average comfort."
      7.0 "70% thought rooms were spacious."
      5.3 "53% thought the bathroom was big enough."
    • 5.2 "Average value."
      6.1 "The price was ok for 61%."
    • 5.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      7.0 "70% thought rooms were spacious."
      5.3 "53% thought the bathroom was big enough."
    • 4.5 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
      4.0 "Unfriendly atmosphere, according to 60%."
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    Overall Rating

    8.3 Excellent
    Based on 1,976 reviews
    • 9.5 "Excellent breakfast."
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      7.4 "Easily accessible by car, said 74%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Pool is good."
    • 7.4 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.1 "Internet works."
    • 6.0 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
    • 4.7 "Value below average."
    • 4.6 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      3.4 "66% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
      3.8 "62% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      3.1 "Air conditioning was criticized by 69%."
    • 4.2 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
      3.6 "Unfriendly atmosphere, according to 64%."
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    Overall Rating

    8.4 Excellent
    Based on 4,517 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      7.7 "Easily accessible by car, said 77%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent breakfast."
      8.0 "80% were happy with the price of the breakfast."
    • 9.0 "Excellent pool."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.1 "Housekeeping was great, according to 71%."
      9.6 "96% said the recreation staff was great."
    • 7.7 "Internet works."
      7.2 "72% said the wifi quality was great."
    • 5.8 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.4 "54% thought the bathroom was big enough."
    • 5.7 "Average value."
      6.1 "The price was ok for 61%."
    • 5.0 "Rooms are ok."
      0.6 "For 94%, the rooms looked old."
      5.0 "Only 50% said rooms were clean enough."
      3.6 "64% complained about the bathroom."
      0.7 "93% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      2.7 "73% said the bathroom was dirty."
      3.7 "63% had problems with the shower."
      0.9 "91% thought the tv was sub-standard."
      2.4 "Air conditioning was criticized by 76%."
    • 4.6 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
      4.0 "Unfriendly atmosphere, according to 60%."
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    Overall Rating

    8.5 Excellent
    Based on 211 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.4 "Excellent breakfast."
    • 8.3 "Food is delicious."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.6 "Average comfort."
    • 5.5 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 4.6 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
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    Overall Rating

    8.0 Good
    Based on 352 reviews
    • 9.3 "Excellent breakfast."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.2 "Food is delicious."
    • 8.0 "Great service."
    • 7.9 "Internet works."
      7.6 "76% said the wifi quality was great."
    • 5.7 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.6 "Value below average."
    • 4.5 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
    • 4.3 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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