Cons (-) Issues with Lift
5 stars
Sunway Resort Hotel
Persiaran Lagoon Bandar Sunway, Petaling Jaya 46150, Malaysia
Petaling Jaya, Malaysia
See location+60 374 928 000Photos of Sunway Resort Hotel
Overview
The five-star hotel of Sunway Resort hotel and Spa is within Sunway City and is connected to the Sunway Pyramid Mall and Sunway Lagoon theme park. Guests can easily walk from their room to either attraction. The hotel boasts 468 guest rooms. It is a 35-minute ride away from the Kuala Lumpur International Airport and a 25-minute ride away from the city center.
At the Sunway Resort Hotel and Spa, guests can choose from premier rooms, club, and suites, or villas. The premier rooms offer a king-size or twin super single beds. There are views of the theme park available and comfortably sleeps, two adults and two children. The club room and suite also offers a king-size or twin single beds in a larger room size than the premier room. Finally, the villas have a king-sized bed, infinity plunge pool, and airy terrace.
All rooms include a high-definition LCD TV with local and international satellite channels, executive writing desk, bedside control panel, in-room safe, complimentary mineral water, complimentary non-alcoholic mini-bar, and coffee/tea making facilities. Guests staying in a club or suite have access to the club lounge which serves breakfast from 6:30 to 10:30 am daily. There are also evening drinks from 5:30p to 7:30 pm daily. Club guests also get up to three pieces of laundry and pressing per day.
Within the hotel, guests have their choice from over 15 restaurants, cafes, and bars. The flavors served range from Western to Asian cuisine. Guests wishing to venture into the city will find over 160 food and beverage options at the Sunway Pyramid Shopping Mall.
Latest deals for Sunway Resort Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sunway Resort Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
General
- Window
- Executive lounge access
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Spa
- Outdoor pool
- Plunge pool
- Spa and wellness center
- Massage
- Sauna
- Water slide
Media and entertainment
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- Video games
- TV
Accessibility and suitability
- No smoking
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Kids' club
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- Valet parking
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Things to do
- Archery
- Beauty salon
- Water park
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Sunway Resort Hotel
9.0
Wonderful
2917 verified ratings
Wonderful
1792
Very good
420
Good
336
Okay
136
Fair
115
Mediocre
57
Poor
61
Summary of reviews
Guests say
Guests appreciated the good breakfast options and the overall cleanliness of the hotel, but there were notable complaints regarding the cleanliness of the rooms and bathrooms, as well as some unhelpful service experiences. Some guests also mentioned the lack of specific food options and waiting areas at the reception.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9 out of 10
1438 reviews
9.3 out of 10
435 reviews
8.6 out of 10
3 reviews
7.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Sunway Resort Hotel?
Guests at Sunway Resort Hotel can choose from over 15 restaurants, cafes, and bars offering a range of flavors from Western to Asian cuisine. Additionally, the nearby Sunway Pyramid Shopping Mall provides over 160 food and beverage options.
What are the common concerns about the hotel's cleanliness?
Some guests have mentioned concerns about the cleanliness of the hotel, particularly regarding the lining of the beds and occasional bad odors along the corridor and at the lift. However, many guests have also praised the hotel's cleanliness and spacious rooms.
What are the unique offerings for families with kids at Sunway Resort Hotel?
Sunway Resort Hotel offers a variety of activities for kids, including a kids club, kids pool, and water venture terrace. The hotel also provides kids meals and a kid-friendly buffet, making it an ideal choice for families with children.
What practical information can you provide about the hotel's location and accessibility?
Sunway Resort Hotel is conveniently located within Sunway City, with direct access to the Sunway Pyramid Mall and Sunway Lagoon theme park. The hotel is about a 35-minute ride from the Kuala Lumpur International Airport and offers easy access to nearby attractions and public transportation.
What are the highlights of the hotel's customer service?
Many guests have praised the excellent and friendly staff at Sunway Resort Hotel, noting their professionalism, attentiveness, and helpfulness. Some guests have also received complimentary services and special attention, such as a surprise birthday cake and outstanding service at the premium leisure lounge.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the Club Lounge Benefits
Guests staying in a club or suite have access to the club lounge, which offers complimentary laundry and pressing services, as well as daily breakfast and evening drinks.
Explore Nearby Attractions
The hotel is conveniently connected to the Sunway Pyramid Mall and Sunway Lagoon theme park, providing easy access to shopping and entertainment options.
Family-Friendly Facilities
Families with children can take advantage of the kids' club, kid-friendly buffet, and the children's pool, which received high praise from guests.
Diverse Dining Options
With over 15 restaurants, cafes, and bars within the hotel, guests have a wide range of dining choices, from Western to Asian cuisine.
Consider Room Renovations
While some guests mentioned that the rooms were spacious and comfortable, others noted that certain rooms felt dated. It may be beneficial to inquire about renovated rooms.
Convenient Access to Facilities
Guests appreciated the direct access to the Sunway Lagoon water adventure and the Sunway Pyramid Mall, making it easy to explore the area and enjoy various activities.
Check for Special Occasion Surprises
Guests were pleasantly surprised with special treats for birthdays, indicating that the hotel may offer thoughtful gestures for celebratory occasions.
Utilize Family-Friendly Amenities
The hotel offers facilities such as a kids' pool, water slides, and a kids' club, making it an ideal choice for families with young children.
Plan for Traffic
Some guests mentioned that traffic around the hotel area can be congested, especially during peak times, so it's advisable to plan travel accordingly.
Location
Persiaran Lagoon Bandar Sunway, Petaling Jaya 46150
What's nearby
- LDP Cable-Stayed Bridge0.9 mi
- Kelana Jaya Lake Park2.1 mi
- Petaling Jaya Stadium2.2 mi
- Kelana Jaya LRT Station2.9 mi
- Menara MBPJ3.1 mi
- Wat Chetawan Temple3.6 mi
- Shalini Ganendra Fine Art4.1 mi
- Kota Darul Ehsan Arch4.3 mi
- Centre Point4.7 mi
- Taman Tun Dr Ismail MRT Station4.7 mi
- 1 Utama5.3 mi
- KidZania5.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sunway Resort Hotel
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $160 |
Average price (weekend night) | $190 |
When to book a room at Sunway Resort Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sunway Resort Hotel
FAQs when booking at Sunway Resort Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Petaling JayaGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Kuala Lumpur Subang |
Distance to airport | 5.7 mi |
Everything you need to know for your stay in Petaling Jaya
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