Overview

Cititel Mid Valley

Mid Valley City Lingkaran Syed, Kuala Lumpur 59200, Malaysia
+60 322 961 188

$59+

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Rates

Overall guest ratings

7.4/10 Good
Based on 5,757 reviews
See all reviews

Review highlights

  • 9.4
  • 9.0
  • 8.9
  • 3.8

Good to know

  • Friendly service
  • Great shopping

Nearby

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    Amenities

    • Free Wi-Fi
    • Babysitting or child care
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 5,757 reviews
    • 9.4 "Terrific location."
    • 9.0 "Food is to die for."
    • 8.9 "Great service."
    • 6.9 "Average value."
    • 6.7 "Breakfast is mediocre."
    • 3.8 "Rooms are not good."
    • 3.2 "Disappointing internet connection."
    • 2.3 "Quite uncomfortable."
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    Overall Rating

    7.4 Good
    Based on 1,784 reviews
    • 9.2 "Food is to die for."
      8.8 "88% loved the menu selection."
      9.7 "Yummy desserts, said 97%."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
      7.7 "77% were happy with the room service."
    • 7.0 "High value."
    • 6.6 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      1.2 "88% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.3 "For 97%, the rooms looked old."
      1.1 "89% criticized the small bathroom."
      0.3 "97% found problems with the furniture."
      2.0 "80% thought they were poorly maintained."
      2.7 "73% had problems with the shower."
      2.6 "74% said the bathroom was dirty."
      0.3 "97% thought the tv was sub-standard."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.8 "82% thought the facilities needed updating."
    • 3.0 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.7 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 2.2 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      1.1 "89% criticized the small bathroom."
      2.7 "73% thought it was too noisy."
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    Overall Rating

    7.4 Good
    Based on 1,496 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      8.4 "Easily accessible by car, said 84%."
    • 8.9 "Food is delicious."
      8.8 "88% loved the menu selection."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 7.0 "Good breakfast."
    • 6.3 "Average value."
      5.2 "Breakfast prices were ok, according to 52%."
    • 4.4 "Rooms are not good."
      1.9 "81% said rooms were small."
      1.9 "81% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      3.3 "67% thought they were poorly maintained."
      1.3 "87% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
      0.6 "94% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      2.8 "72% had problems with the shower."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
      1.3 "87% thought the facilities needed updating."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 3.0 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      1.3 "87% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
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    Overall Rating

    7.3 Good
    Based on 1,266 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.4 "Easily accessible by car, said 84%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
    • 8.8 "Food is delicious."
      9.0 "90% loved the menu selection."
    • 7.8 "Good cleanliness."
      7.6 "76% said rooms were clean."
      7.9 "79% thought it was clean."
    • 6.7 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.5 "85% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      0.3 "97% thought the tv was sub-standard."
      0.9 "91% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    • 3.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 1.9 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      0.9 "91% criticized the small bathroom."
      3.1 "69% thought it was too noisy."
      3.7 "Air conditioning was criticized by 63%."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 1,208 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      7.0 "70% were happy with the room service."
    • 9.0 "Food is to die for."
    • 7.1 "High value."
      10.0 "100% thought it was a great value."
    • 6.2 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.4 "86% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      2.3 "77% thought they were poorly maintained."
      0.5 "95% found problems with the furniture."
      2.3 "77% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      0.8 "92% criticized the small bathroom."
      0.3 "97% thought the tv was sub-standard."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
      1.5 "85% thought the facilities needed updating."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 2.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 2.9 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.2 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.0 "70% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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