Overview

Cititel Mid Valley

Mid Valley City Lingkaran Syed, Kuala Lumpur 59200, Malaysia
+60 322 961 188

$69+

Rates
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Overall guest ratings

7.4/10 Good
Based on 5,520 reviews
See all reviews

Review highlights

  • 9.5
  • 9.1
  • 4.1
  • 3.7

Good to know

  • Clean rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    Strategically located in the heart of Klang Valley, between Kuala Lumpur and Petaling Jaya, this hotel is the preferred address for business and leisure travellers. Only a doorstep from the Mid Valley Megamall, it also provides easy access to major business districts in Kuala Lumpur, Petaling Jaya and nearby tourist attractions. It is conveniently located near public transport such as the Light Rail Transit (LTR), commuter trains, taxis and buses.Guests can reach the upper floors quickly and comfortably using the lift. Services such as a safe and currency exchange facilities make for a comfortable stay. Wireless internet access (for a fee) allows guests to stay connected. The following gastronomic options are available at the establishment: a restaurant, a café and a bar. Among the additional services available are room service and a laundry.All accommodation units feature air conditioning and a bathroom. A safe and a minibar also feature. Features include a mini-fridge and tea and coffee making equipment. Other features include internet access, a telephone, a TV, a radio and an alarm clock. In the bathrooms, guests will find a shower and a hairdryer.The establishment offers a selection of sport and leisure opportunities. Leisure options available to guests include a spa.The establishment offers the following bookable meals and board options: breakfast, lunch and dinner.All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Babysitting or child care
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Business center
    • Internet
    • Laundry facilities
    • Spa
    • Pool
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 5,520 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
    • 8.9 "Food is delicious."
    • 7.3 "High value."
    • 6.9 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
    • 3.7 "Internet is poor."
    • 2.3 "Quite uncomfortable."
    • 0.0 "Horrible pool."
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    Overall Rating

    7.4 Good
    Based on 1,711 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      9.8 "Housekeeping was great, according to 98%."
      9.0 "90% were happy with the room service."
    • 9.0 "Food is to die for."
      9.0 "90% loved the menu selection."
      9.7 "Yummy desserts, said 97%."
    • 7.2 "High value."
    • 6.5 "Breakfast is mediocre."
    • 3.9 "Rooms are not good."
      1.1 "89% said rooms were small."
      1.2 "88% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      0.2 "98% criticized the small bathroom."
      2.1 "79% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
      0.3 "97% thought the tv was sub-standard."
      1.7 "Air conditioning was criticized by 83%."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
      0.3 "97% thought the facilities needed updating."
    • 3.4 "Internet is poor."
    • 2.4 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 1.8 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      0.2 "98% criticized the small bathroom."
      2.4 "76% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 1,435 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Food is delicious."
      9.1 "91% loved the menu selection."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.7 "Housekeeping was great, according to 97%."
      8.4 "84% were happy with the room service."
    • 7.3 "Good breakfast."
    • 6.7 "Average value."
      6.0 "Breakfast prices were ok, according to 60%."
    • 4.1 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.9 "81% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      2.7 "73% thought they were poorly maintained."
      0.3 "97% criticized the small bathroom."
      2.4 "76% said the bathroom was dirty."
      1.7 "Air conditioning was criticized by 83%."
      2.5 "75% had problems with the shower."
    • 3.8 "Internet is poor."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.9 "For 81%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
    • 2.6 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      0.3 "97% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 2.6 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 1,324 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.1 "Easily accessible by car, said 81%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      9.8 "Housekeeping was great, according to 98%."
    • 9.0 "Food is to die for."
      9.2 "92% loved the menu selection."
    • 7.8 "Good cleanliness."
      7.7 "77% said rooms were clean."
      8.0 "80% thought it was clean."
    • 7.4 "Good breakfast."
    • 4.9 "Rooms are not good."
      0.9 "91% said rooms were small."
      1.5 "85% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      0.2 "98% criticized the small bathroom."
      0.3 "97% thought the tv was sub-standard."
      2.1 "Air conditioning was criticized by 79%."
      2.5 "75% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
    • 4.1 "Internet is poor."
    • 2.3 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      0.2 "98% criticized the small bathroom."
      2.6 "74% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
    View all review categories

    Overall Rating

    7.4 Good
    Based on 1,048 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      8.1 "Easily accessible by car, said 81%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      9.8 "Housekeeping was great, according to 98%."
      8.6 "86% were happy with the room service."
    • 8.9 "Food is delicious."
    • 6.8 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      1.1 "89% said rooms were small."
      1.9 "81% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      2.4 "76% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      0.2 "98% criticized the small bathroom."
      1.4 "86% found problems with the furniture."
      3.0 "70% said the bathroom was dirty."
      1.7 "Air conditioning was criticized by 83%."
      0.3 "97% thought the tv was sub-standard."
    • 3.4 "Internet is poor."
    • 2.8 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 0.0 "Horrible pool."
    View all review categories
    Hotel type
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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