Overview

M.S. Garden Hotel

Lot 5 & 10, Lorong Gambut Off Jln Beserah, Kuantan 25300, Malaysia
+60 9511 8888

$45+

Overall guest ratings

7.5/10 Good
Based on 1,892 reviews

Review highlights

  • 9.3
  • 8.8
  • 4.8
  • 3.5

Good to know

  • Spacious rooms

Nearby

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    About

    When visiting Kuantan, M.S. Garden Hotel is a great choice to consider. Guests looking for a bite to eat can check out Seri Suria, one of 3 restaurants, which serves Malaysian cuisine. An outdoor pool and a children's pool are other highlights, and rooms at this upscale hotel offer balconies and LCD TVs.

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness center
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Game room
    • Child pool
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 1,892 reviews
    • 9.3 "Very comfortable."
      9.9 "99% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      7.1 "Easily accessible by car, said 71%."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.8 "Hotel security was great, thought 78%."
    • 6.6 "Rooms are ok."
      6.2 "62% said the view was so-so."
      6.3 "Only 63% thought the shower was ok."
    • 6.5 "Breakfast is mediocre."
    • 4.8 "Bad amenities."
      4.4 "For 56%, the lobby entrance was sub-standard."
      2.8 "72% thought the facilities needed updating."
      4.4 "56% found the grounds unpleasant."
      1.3 "87% complained about the elevator."
    • 3.5 "Not very clean."
      3.4 "66% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      4.2 "58% thought it was rather dirty."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 2.8 "Disappointing wellness & sports facilities."
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    Overall Rating

    7.5 Good
    Based on 245 reviews
    • 9.3 "Very comfortable."
      9.8 "98% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
    • 6.6 "Breakfast is mediocre."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
    • 2.7 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall Rating

    7.6 Good
    Based on 1,173 reviews
    • 9.2 "Very comfortable."
      9.9 "99% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 7.7 "Good pool."
    • 7.2 "Nice rooms."
      9.9 "99% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 6.6 "Breakfast is mediocre."
    • 4.5 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
    • 3.8 "Not very clean."
      3.4 "66% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      4.7 "53% thought it was rather dirty."
    • 3.1 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall Rating

    6.8 Good
    Based on 302 reviews
    • 9.4 "Very comfortable."
      9.9 "99% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.0 "Nice rooms."
    • 6.4 "Breakfast is mediocre."
    • 4.3 "Internet is poor."
    • 3.5 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 2.7 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall Rating

    6.9 Good
    Based on 170 reviews
    • 9.4 "Very comfortable."
      9.9 "99% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 2.9 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
    • 2.5 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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