City Star Hotel Kulai
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Amenities at City Star Hotel Kulai
- Airport shuttle
- Meeting/Banquet facilities
- Wi-Fi
- Laundry service
- Laundry facilities
- 24hr front desk
- Currency exchange on-site
- Sauna
- Air-conditioned
- Storage available
Services and conveniences
- Currency exchange on-site
- Meeting/Banquet facilities
- 24hr front desk
Laundry
- Laundry facilities
- Laundry service
Basics
- Air-conditioned
- Wi-Fi
Parking and transportation
- Airport shuttle
General
- Storage available
Spa
- Sauna
Reviews of City Star Hotel Kulai
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms at City Star Hotel Kulai?
Guests have mentioned that the room is comfortable and clean, although some have reported issues with smelly rooms and wet bedsheets. The staff is accommodating and willing to address any concerns to ensure a pleasant stay.
What are the common concerns about the hotel's amenities?
Some guests have mentioned issues with the TV, faulty switches, and a lack of power plugs for charging devices. Additionally, there have been complaints about the poor WiFi connection and the inability to lock the room properly.
When is the best time to visit City Star Hotel Kulai?
The high season at City Star Hotel Kulai is in June, while the low season is in August. Visitors may want to plan their stay accordingly to avoid peak times and enjoy potential cost savings.
What are the positive aspects of the hotel's customer service?
Guests have praised the helpful and friendly staff at City Star Hotel Kulai, who are accommodating and willing to assist with any issues that may arise during the stay.
How is the quality of the beds at City Star Hotel Kulai?
While some guests have reported issues with wet bedsheets and uncomfortable mattresses, others have found the room comfortable and suitable for a good night's sleep. The hotel staff is responsive to any concerns regarding the bedding.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Bringing Earplugs
Some guests reported noise disturbances from other guests, so having earplugs on hand might help ensure a peaceful night's sleep.
Opt for Online Booking
Several guests mentioned that rooms were only available for online booking, so it's advisable to book in advance through online platforms to secure a room.
Check Room Before Settling In
A guest encountered a wet bedsheet in their room, so it's recommended to thoroughly inspect the room before unpacking to address any issues promptly.
Choose Non-Smoking Rooms
Some guests noted the smell of smoke in their rooms, so opting for a non-smoking room might help avoid this inconvenience.
Bring a Power Strip
As one guest mentioned a lack of power plugs, bringing a power strip could be useful for charging multiple devices simultaneously.
Explore Nearby Eateries
Guests highlighted the abundance of nearby eateries with delicious food, making it convenient for dining options.
Request Room Change if Necessary
In case of room issues, don't hesitate to request a room change, as some guests reported faulty switches and smelly rooms but found the staff helpful in addressing concerns.
Be Mindful of Low Wi-Fi Connectivity
A few guests experienced poor Wi-Fi connection, so it's advisable to be prepared for potential connectivity issues.
Consider Alternative Accommodations
Some guests suggested exploring other options if available, especially for solo female travelers or those seeking better facilities.
Plan for Arrival After 2:00 PM
Since check-in is available after 2:00 PM, plan the arrival time accordingly to avoid waiting for the room to be ready.
Location
What's nearby
- Mount Pulai5.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about City Star Hotel Kulai
Low season | September |
|---|---|
High season | September |
Average price (weeknight) | $16 |
When to book a room at City Star Hotel Kulai
KAYAK's top tips for your stay at City Star Hotel Kulai
FAQs when booking at City Star Hotel Kulai
Nearby hotels and places to stay
Closest
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See most recommended stays in KulaiGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Johor Bahru Sultan Ismail Intl |
Distance to airport | 6.1 mi |