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Pros: Nothing much good to say about this flight

Cons: They were rude and cater to Chinese... didn't give me the proper documents. Took forever until i found a helpful Thai to determine documents that should've been given to me at gate. Even tho i had business class on the first leg, they wouldn't let me in the lounge for the layover...

Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Cons: Entertainment system needs the ability to have closed captions in English. It’s in Chinese all the time—can’t even turn it off. The sound system is very poor so captions would help.

Cons: Lost luggage

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Pros: great price and overall service

Pros: Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.

Cons: Lavatory needs a bit more amenities, e.g. hand soaps, etc.

Pros: Staff was nice

Cons: The food vegan Movies

Pros: Flight was comfortable.

Cons: The check in process was a nightmare at Amsterdam airport. Partly due to the not being able to check bag straight through, multiple visits to counters, long lines for dropping off bag, and in ability to check in on line or on app from either Lufthansa or United. Each site said visit the other site.

Pros: Crew was pretty friendly

Cons: Food is disgusting, they should really be embarrassed to serve it to humans. Also, the seats are uncomfortable, don't don't recline enough, and don't offer enough room for normal-sized adults to sit comfortably on a 15 hour flight.

Pros: Left early and arrived early!

Cons: WiFi didn’t work

Cons: This flight, from San Francisco to Frankfurt, was fine. However, I then had a 7 hour layover in Frankfurt.. However, all worked out well, and they transferred my bag and I got there fine - just greatly delayed.

Cons: Without any explanation, Air China delayed my flight from Beijing to Hong Kong for 3 hours and ground staff still had an bad attitude toward hundreds of passengers asking questions.

Pros: The seating was comfortable and the boarding process was easier in Beijing than SFO.

Cons: There was delay for my flight by 2 - 3 hours that really messed up my travel plans

Pros: Crew was super nice. The flight was so easy and cheap.

Cons: Better resolution for the monitors on the Air China screens.

Cons: Need better movie options

Pros: The staff set me up with an exit seat which was wonderful due to the fact that I am very tall. It made the flight very comfortable. The service was very good as well. I was able to use and charge my device without any trouble and was very pleased with that.

Cons: One of the stewardesses spoke English very quickly. Due to her accent, this made it difficult to understand at times.

Cons: Movies were very limited and not recent.

Cons: had 6 hours connection and urumchi and they did not have any lounges abd no internet in there

Pros: There was no problem Everything was good

Cons: Learn food from Cathay pacific Add more movies

Cons: The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable

Pros: I enjoyed the selection of food and how it was mostly Japanese style. And the drink selection is very good.

Cons: It is a problem of flying economy, but our seat space was a little tight. I would have enjoyed a broader selection of movies as well.

Pros: I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van

Cons: At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on

Pros: The crew was very good. The service was fine.

Cons: The food could have been better.

Pros: Left lake but still made it on time

Cons: Aircraft was hot. I volunteered to check my carry on and on other airlines they’d let you board early but the lady just made excuses. It’s fine if that’s policy but I don’t appreciate made up excuses.

Cons: My bag is misplaced and no one has an answer

Cons: Staff at Pensacola airport not very helpful or friendly.

Pros: Average crew. The seat became comfortable after complaining that the one I requested was not noted on passenger request or should I say begging for the request.

Cons: Listen to the passenger.

Cons: Delayed for over 3 hours!

Cons: No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

Pros: Crew is very patients

Cons: Passenger is noisy & very uncooperative it delayed the flight landing!

Pros: Everything else.

Cons: Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

Pros: More organized boarding via buses

Cons: flight was delayed by 1hr 13mins.

Cons: Older plane, no entertainment but did have free wifi

Pros: Very nice crew!!!

Cons: Everything is perfect for me.

Pros: The plane was very comfortable and the crew was attentive. The main flight attendant knew our names and greeted us as we entered and left the plane by name. The food was very good and wine pairing appropriate.

Cons: They did security checks at the gate rather than upon entry to the concourse. It slowed everything down on boarding. Any double check caused a delay.

Cons: Good airline

Pros: Quality of food was good

Pros: "Transfer crew' got my luggage from another airline and transferred to EVA while I rested comfortably in the nearby business lounge; walked straight on board business class without breaking stride; seats recline nicely and I slept 7 hours of 11 hour flight.

Cons: Fish was only meal option on one leg. I realize that's probably fine for your Asian customers, but you might consider a simple pasta as a second choice. There is an extra level of service in East Asia that is much appreciated by a weary traveler (6 weeks across Russia). Please don't ever loose it

Pros: Great service!

Pros: Cathay pacific is very professional. 100 times better than American Airlines in general

Pros: Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight.

Cons: The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed

Pros: They are amazing

Pros: Service, food, excellent. Most of all, the new entertainment system & window in bathroom!

Cons: 1. Business class crew stomped around the cabin, making it noisy, and woke me up constantly. 2. Gallery is very loud and badly situated in business class. 3. Chair itself is old & although it’s lie-flat, makes a very uncomfortable night’s sleep.

Pros: Good service, onboard entertainment

Cons: Twice now I didn't get the seat I reserved at the time of ticketing.

Pros: all long flight is uncomfortable. The crew can help made a big difference. The airline crew seem to be too busy, ignoring when you try to request something. Ignoring you even they saw your coffee smear because desk is too small and slippery. Curtain was close all the time, as if not welcoming people

Cons: Crew can help made a better trip by slowing down thing. Snark area should be open all the time.

Pros: In-flight was confortable.

Cons: Food options aren't that familiar but ok to the taste anyway. :)

Pros: The seat was better than other airlines.

Cons: The food options for vegetarians.

Pros: Yes overall probably the best flight to Chennai from DC

Pros: Great crew and food. Nice economy class.

Pros: The comfort of the plane

Cons: The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines.

Pros: The crew was nice but never got the menu.

Cons: The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians.

Pros: The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200.

Cons: Limited selection of English language movies but hey it was a China airline so no bit surprise there.

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Pros: The plane was very new. Good movies and tv shows.

Cons: The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while.

Pros: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Cons: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

Pros: The food was very good.

Cons: The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again.

Pros: My mother missed her flight from Shanghai international Pu airport to Harare yesterday due to language barrier. And we requested for her to be put on the next flight. Only to be told with Ethopian Airline to pay $US1850 for a one way flight which was more expensive than itinial flight. She slept at the airport weeping not knowing who and how to contact anyone in a foreign country and noone cared. Instead we were told to pay the 1850 or else she would be stuck for more days at the airport

Cons: I would like a refund

Cons: Vegetarian food is terrible. Also no variety

Pros: Nothing

Cons: Had to process in and out of immigration then back into airport No transit area

Pros: No problems for the price

Cons: Ok no problems for the price

Pros: This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese.

Cons: Really, no complaints. More entertainment choices would be appreciated however is not my priority.

Pros: The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200.

Cons: Limited selection of English language movies but hey it was a China airline so no bit surprise there.

Pros: The cost was very good

Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.

Cons: Everything was excellent

Cons: Lost luggage

Pros: Aircraft

Pros: Orribile experience nasty people never flight again with UNITED

Cons: Everything

Pros: the boarding crew was very rude. it is a really bad experience.

Cons: This flight, from San Francisco to Frankfurt, was fine. However, I then had a 7 hour layover in Frankfurt.. However, all worked out well, and they transferred my bag and I got there fine - just greatly delayed.

Pros: The airbus seats were far more comfortable than the 737-800 seats that we had on the orevious outgoing flight. It shows comfort is possible when the airline selects the right equipment.

Cons: Na

Cons: Gate change notice

Pros: On time

Cons: Everything is ok

Pros: the Japanese staff was friendly and nice

Cons: i am very sorry to say this but the food is simply disgusting

Pros: Efficacy boarding, good entertainment

Cons: Better food and snacks

Pros: My mother missed her flight from Shanghai international Pu airport to Harare yesterday due to language barrier. And we requested for her to be put on the next flight. Only to be told with Ethopian Airline to pay $US1850 for a one way flight which was more expensive than itinial flight. She slept at the airport weeping not knowing who and how to contact anyone in a foreign country and noone cared. Instead we were told to pay the 1850 or else she would be stuck for more days at the airport

Cons: I would like a refund

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.

Cons: Entertainment system needs the ability to have closed captions in English. It’s in Chinese all the time—can’t even turn it off. The sound system is very poor so captions would help.