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Urban Hotel Kusatsu

Ooji 4-31, Kusatsu (Shiga) 525-0032, Japan
+81 775 670 606

$44+

Overall guest ratings

7.5/10 Good
Based on 453 reviews

Review highlights

  • 9.4
  • 8.9
  • 5.5
  • 4.1

Nearby

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    About

    In the heart of Kusatsu, Urban Hotel Kusatsu is within the vicinity of Aeon Mall Kusatsu and Shiga Kenritsu Kindai Bijutsukan. This hotel is within the vicinity of Lake Biwa Museum and Biwako Hall.

    Rooms

    Make yourself at home in one of the 113 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and desks.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Urban Hotel Kusatsu. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 453 reviews
    • 9.4 "Excellent breakfast."
    • 8.9 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Generally very clean."
      8.5 "85% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.9 "Good service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.9 "Internet is average."
      6.9 "69% thought the wifi quality was ok."
    • 5.5 "Rooms are ok."
      6.6 "For 66%, maintenance was acceptable."
      6.0 "For only 60%, the tv was ok."
    • 4.1 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.9 "Not very comfortable."
      3.3 "67% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
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    Overall Rating

    7.7 Good
    Based on 113 reviews
    • 9.5 "Excellent breakfast."
    • 9.0 "Perfectly clean."
      8.7 "87% said rooms were clean."
    • 8.6 "Location is great."
      9.6 "96% liked the proximity to shopping."
      9.7 "97% thought it was easy to get to the train station."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.1 "Rooms are ok."
    • 4.6 "Not very comfortable."
      4.2 "58% said rooms were small."
    • 3.6 "Bad amenities."
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    Overall Rating

    7.5 Good
    Based on 31 reviews
    • 9.1 "Excellent breakfast."
    • 8.9 "Location is great."
      9.4 "94% thought it was easy to get to the train station."
    • 7.9 "High value."
    • 7.6 "Good service."
    • 5.1 "Rooms are ok."

    Overall Rating

    6.7 Good
    Based on 113 reviews
    • 9.1 "Excellent breakfast."
    • 9.0 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
    • 9.0 "Perfectly clean."
    • 8.1 "Great service."
    • 5.7 "Rooms are ok."
    • 3.8 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
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    Overall Rating

    7.6 Good
    Based on 194 reviews
    • 9.4 "Excellent breakfast."
    • 8.7 "Location is great."
      9.3 "93% liked the proximity to shopping."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Generally very clean."
      8.3 "83% said rooms were clean."
    • 7.8 "Good service."
      9.7 "97% found the staff to be very friendly."
    • 6.0 "Rooms are ok."
    • 4.0 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      3.7 "63% said rooms were small."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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