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(Round-trip)
Airports
Origin
San Francisco
$487
only
$487
San Diego
$544
only
$544
Portland
$586
only
$586
Honolulu
$684
only
$684
Los Angeles
$477
only
$477
San Jose
$461
only
$461
Destination
Osaka
$684
only
$684
$461
only
$461
Tue, Apr 24
SJC
KIX
17h 40m
Mon, Apr 30
KIX
SJC
35h 20m
Trip: 7 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3953 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
IAD
PEK
Excellent 10.0

Level of Service

PEK
CKG
Mediocre 2.0

I had to stay at Beijing for overnight and took a flight the next day.

IAD
PEK
Excellent 9.0

Friendly staff, great price

No Wi-Fi on plane

PEK
FRA
Excellent 10.0

Everything. Air China comfort and service is great. I travel a lot to China and Air China is my first choice.

PEK
SFO
Excellent 10.0

The flight attendants where excellent.

n/a

Thu, Apr 19
LAX
KIX
65h 15m
Mon, Apr 23
KIX
LAX
34h 30m
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

SFO
PVG
Mediocre 3.3

Nothing spectacular to mention.

Airline scheduled only a 30 minute layover between Shanghai and Hong Kong. Obviously I missed it. Waited 3 hours for airline to put me up in hotel. Hotel was extremely sketchy. I'll never make the mistake of traveling with this airline again. Worst travel experience in many years, and I've been some rough places. Food was Terrible, too.

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

Sun, Mar 18
LAX
KIX
26h 30m
Thu, Mar 22
KIX
LAX
39h 40m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
XMN
YVR
Excellent 10.0

We left 13 mins late but landed 45 mins earlyearly

YVR
XMN
Excellent 10.0

Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate.

Some obstacles with early morning arrival and communications

XMN
HKG
Excellent 10.0

I liked the price of the trip and free hotel for long transit time.

Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem.

SZX
SEA
Excellent 9.3

Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good.

Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor.

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

Thu, Apr 19
SAN
KIX
22h 05m
Mon, Apr 30
KIX
SAN
47h 45m
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Apr 10
HNL
ITM
11h 30m
Tue, Apr 17
ITM
HNL
14h 20m
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3174 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.4
MNL
NRT
Excellent 10.0

The crew are so courteous and helpful.

CGK
NRT
Excellent 9.6

Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!

Same repeating music

NRT
CGK
Excellent 9.3

Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty

Very limit kids entertainment

BKK
HND
Okay 4.6

The seat was nice

Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol.

KUL
HND
Excellent 8.8

The dinner was served too late, not right after take off. Also, the portions were way too small.

Wed, Apr 11
HNL
ITM
32h 30m
Tue, Apr 24
ITM
HNL
18h 15m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54764 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
NRT
Excellent 10.0

For a little over $2000 you get an economy seat non-stop from DC to Tokyo and back. Meals were good. As economy seats go, it's comfortable. Midweek the flight is about half to two thirds full. So you might be able to stretch out even!

DSM
DEN
Excellent 8.0

I had to check my carry on from DEN to DSM because flight was full which I was told I could pickup at gate.. at the gate the TSA agent was very rude to me as I was confused as where my bag was, which I had to to baggage claim.

PWM
IAD
Mediocre 2.0

Nothing was good about this airline with the exception of the baggage crew that finally helped me in Washington Ronald Regan Airport

My flight out of Portland was canceled and it took hours to rebook. I had to fly American Airline to Washington DCA where I roamed the airport at 9pm looking for someone from United. The crew in Portland ME told me the gate person would have a hotel for me.... The baggage crew had to help me.

LAX
ORD
Good 7.0

Crew was nice

Plane was delayed for 4 hours, should have given us miles or a voucher

MUC
IAD
Excellent 9.6

Flexibility in changing reservation at the last minute. Excellent service on board, good food.

Mon, Mar 5
HNL
ITM
13h 00m
Mon, Mar 12
ITM
HNL
13h 50m
Trip: 7 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3275 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
KHH
Excellent 10.0

Flight attendants provided high standard of service and courteous.

MNL
NRT
Excellent 10.0

Nice leg room and excellent head phones nice crews

SIN
NRT
Excellent 10.0

Food

CTS
KIX
Excellent 9.0

Check in was fast, the staff was helpful and nice. Simple streamlined process

The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information

NRT
MNL
Excellent 9.6

Courteous cabin crews, must be from Japanese culture.

On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible.

Tue, Jun 5
PDX
KIX
13h 10m
Mon, Jun 18
KIX
PDX
18h 02m
Trip: 14 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21542 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
ORD
Excellent 9.6

Friendliness of staff My familly got to follow my flight very closely.

Delays and harsh trubulance (altough i know that wasn’t air Canada’s fault for the weather) The changing of gates and the changing of boarding time without being updated on the application. The changing of the gate was changed moments before the boarding

TLV
YYZ
Mediocre 2.0

Connecting flight in Toronto late 4 HOURS!!!!! There is no excuse for such delay. Another plane should have been made available for the flight.

LAX
YYZ
Excellent 8.0

Plane delayed 1 hour and a half. No compensation.

LIR
YYZ
Okay 5.3

Uncomfortable

YVR
YWG
Mediocre 2.0

After a delay on my first flight, I managed to get to the gate with a few minutes to spare and the door open. The desk agent refused to let me board the plane.

Wed, Feb 28
SFO
KIX
28h 15m
Sun, Mar 11
KIX
SFO
19h 10m
Trip: 12 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2635 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
TPE
MNL
Okay 5.3

good it was not a long flight.

The crew was a bit negligent. They passed me when serving the food just because the aisle seat passenger next to me was served his special meal earlier, so they did not notice that the passenger at the window seat (which was me) had no tray in front of him when running the regular meal service. Isn't this sloppy !? Problem is that once they passed you, it's hard to get their attention, as they are always in a hurry, and not looking over the cabin just to check if someone needs something or wants to call on them for any reason, and there are no attendant calling buttons available. So you have to wait until they come by your seat again. Finally I got my meal with apologies 15 minutes later, but the experience was already ruined and the negative impression built.. Also, when departing from Taipei, the boarding process was a bit disorganized, compared with the one we had in Vancouver. As for as the entertainment, the LCD monitor at my seat was pretty worn out, with very poor contrast, making it difficult to watch a movie or read information. Same airline with two opposing experiences: Vancouver-to-Taipei very good, Taipei-to-Manila: poor.

DPS
TPE
Excellent 9.6

Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained.

A little bigger seat and a bit more leg room would be nice.

TPE
SFO
Excellent 8.0

Food and transfer is great.

Flight delays.

LAX
TPE
Okay 5.0

Totally filled to capacity. Am 6 ft guy broad shoulders squeezed next to another guy bigger than me. Totally cramped in middle seat. Holiday season travel. I should know better. Most challenging flight in years.

Totally cramped in.

SIN
TPE
Excellent 10.0

We liked the service provided by the crew. The pilot was excellent, as we arrived safely.

I wish the aircraft's seats were a bit wider. (I'm not getting bigger, but space seems to be at a premium.)

Thu, May 3
LAX
KIX
56h 30m
Mon, May 7
KIX
LAX
41h 00m
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PEK
PVG
Excellent 8.0

Food is too sweet ..no salt.

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

SFO
PVG
Mediocre 3.3

Nothing spectacular to mention.

Airline scheduled only a 30 minute layover between Shanghai and Hong Kong. Obviously I missed it. Waited 3 hours for airline to put me up in hotel. Hotel was extremely sketchy. I'll never make the mistake of traveling with this airline again. Worst travel experience in many years, and I've been some rough places. Food was Terrible, too.

CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

Tue, Aug 28
SJC
KIX
17h 40m
Wed, Sep 5
KIX
SJC
32h 25m
Trip: 9 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3953 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
LAX
PEK
Okay 4.0

Efficient and friendly staff

Seat backs barely recline - not acceptable for flight of this distance. For this reason will not book Air China again

BOM
PEK
Mediocre 2.0

The aircraft crew was nice

The ground staff in Mumbai airport was rude and disrespectful. These people need special training on communication. Very dissapointed, never taking air China again.

PEK
IAD
Mediocre 2.0

The aircraft crew was polite

The connecting flight left me. Had to stay in China for a day. Mumbai airport didn't communicate with airlines in China

PEK
IAH
Excellent 8.0

Crews were polite and helpful

Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines.

SFO
PEK
Excellent 8.0

The in-flight meals from SFO to Beijing were good and the flight attendents' service was up to the standard.

The transfer at Beijing was awful.

Fri, Apr 13
LAX
KIX
38h 00m
Sat, Apr 21
KIX
LAX
30h 35m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

PVG
YVR
Mediocre 2.0

Every time the flight was late

PVG
KMG
Okay 5.6

We stopped in NAO (Nanchong) for about an hour and it was quite a sketch experience.

SFO
PVG
Mediocre 3.3

Nothing spectacular to mention.

Airline scheduled only a 30 minute layover between Shanghai and Hong Kong. Obviously I missed it. Waited 3 hours for airline to put me up in hotel. Hotel was extremely sketchy. I'll never make the mistake of traveling with this airline again. Worst travel experience in many years, and I've been some rough places. Food was Terrible, too.

SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

Tue, May 15
SJC
KIX
33h 20m
Mon, Jun 11
KIX
SJC
35h 20m
Trip: 28 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3953 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
PEK
JFK
Okay 5.6

The style of the pillows and blankets were nice. The pillows were really comfortable and a good size. The taste of the food was okay. I honestly expected a horrible experience, it was not fantastic but it was better than what I anticipated.

The sealed blanket had white hair as if from an older person. Although I liked the pillow, on my return flight I used it to sleep, I used it for my back the entire time going, when I got home I noticed I was developing a sty on my eyelid. My companions noticed that the sometimes when he received his food it was still cold in some parts. On my return flight there were a few times my row was skipped for drinks. On my return flight the stewardess seemed hesitant when I asked for an additional drink. I ordered tea and asked for water. The gate agent in Beijing was extremely rude and unhelpful, she ignored us and even tossed our ticket back at us when we tried to ask about our seats for the flight.

BOM
PEK
Mediocre 2.0

The aircraft crew was nice

The ground staff in Mumbai airport was rude and disrespectful. These people need special training on communication. Very dissapointed, never taking air China again.

LAX
PEK
Okay 4.0

Efficient and friendly staff

Seat backs barely recline - not acceptable for flight of this distance. For this reason will not book Air China again

PEK
IAD
Mediocre 2.0

The aircraft crew was polite

The connecting flight left me. Had to stay in China for a day. Mumbai airport didn't communicate with airlines in China

PEK
IAH
Excellent 8.0

Crews were polite and helpful

Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines.

Wed, May 2
LAX
KIX
20h 05m
Wed, May 16
KIX
LAX
19h 50m
Trip: 15 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PEK
PVG
Excellent 8.0

Food is too sweet ..no salt.

SFO
PVG
Mediocre 3.3

Nothing spectacular to mention.

Airline scheduled only a 30 minute layover between Shanghai and Hong Kong. Obviously I missed it. Waited 3 hours for airline to put me up in hotel. Hotel was extremely sketchy. I'll never make the mistake of traveling with this airline again. Worst travel experience in many years, and I've been some rough places. Food was Terrible, too.

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

Mon, Apr 9
PDX
KIX
52h 40m
Mon, Apr 23
KIX
PDX
42h 16m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Tue, May 15
SJC
KIX
17h 40m
Mon, Jun 11
KIX
SJC
35h 20m
Trip: 28 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3953 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
PEK
IAD
Mediocre 2.0

The aircraft crew was polite

The connecting flight left me. Had to stay in China for a day. Mumbai airport didn't communicate with airlines in China

PEK
IAH
Excellent 8.0

Crews were polite and helpful

Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines.

PEK
JFK
Okay 5.6

The style of the pillows and blankets were nice. The pillows were really comfortable and a good size. The taste of the food was okay. I honestly expected a horrible experience, it was not fantastic but it was better than what I anticipated.

The sealed blanket had white hair as if from an older person. Although I liked the pillow, on my return flight I used it to sleep, I used it for my back the entire time going, when I got home I noticed I was developing a sty on my eyelid. My companions noticed that the sometimes when he received his food it was still cold in some parts. On my return flight there were a few times my row was skipped for drinks. On my return flight the stewardess seemed hesitant when I asked for an additional drink. I ordered tea and asked for water. The gate agent in Beijing was extremely rude and unhelpful, she ignored us and even tossed our ticket back at us when we tried to ask about our seats for the flight.

PEK
SFO
Excellent 10.0

The flight attendants where excellent.

n/a

SFO
PEK
Excellent 8.0

The in-flight meals from SFO to Beijing were good and the flight attendents' service was up to the standard.

The transfer at Beijing was awful.

Mon, Apr 9
SFO
KIX
17h 30m
Tue, Apr 17
KIX
SFO
17h 10m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

Tue, Apr 17
SAN
KIX
22h 05m
Wed, May 2
KIX
SAN
43h 20m
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Wed, May 16
HNL
ITM
13h 05m
Wed, May 30
ITM
HNL
21h 10m
Trip: 15 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3174 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.4
NRT
ORD
Excellent 10.0

The crew are so courteous and helpful.

CGK
NRT
Excellent 9.6

Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!

Same repeating music

NRT
HNL
Excellent 8.0

Flight attendant didn't mention so well about drink service.

NRT
SEA
Excellent 10.0

ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service.

HND
JFK
Excellent 10.0

Great service by the crew! Excellent food and flight was on time,

Film and movie offerings and music entertainment while on board should be improved with more selections.

Wed, May 16
HNL
ITM
13h 05m
Wed, May 23
ITM
HNL
21h 10m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54764 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
MUC
Excellent 9.3

United was flexible when I had to change my reservation at the last minute. Good service on board.

IAD
NRT
Excellent 10.0

For a little over $2000 you get an economy seat non-stop from DC to Tokyo and back. Meals were good. As economy seats go, it's comfortable. Midweek the flight is about half to two thirds full. So you might be able to stretch out even!

LAX
NRT
Good 7.6

Staff was ind and friendly. Generous

Wish there was better food. It was okay.

ORD
FLL
Okay 4.6

Flew First Class from Chicago to Fort Lauderdale. The food was a banana and the seat in front of me was broken and when it went back, it was in my lap. No one seemed to care..

DSM
DEN
Excellent 8.0

I had to check my carry on from DEN to DSM because flight was full which I was told I could pickup at gate.. at the gate the TSA agent was very rude to me as I was confused as where my bag was, which I had to to baggage claim.

United States to Osaka Flight Information

Flights Arrive in Osaka
Flights Depart from United States
Flight Price $461
Airlines Air China, China Eastern, XiamenAir, ANA, United, Japan Airlines, Air Canada, China Airlines
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