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The room had good lighting. Noisy location, no lift, as was promised.No safe or secure place for valuables. Breakfast food was poor quality.
Very good hotel with extremely friendly personnel. One example: On my second morning I had decided to skip breakfast and work in my room. There was a knock on my door around 10.30, half an hour after breakfast time (which is until 10:00). There was a worried staff member who asked if I possibly wanted my breakfast in my room instead. Such friendly service and worriedness about my well-being have never occurred to me before, in any hotel anywhere in the world. No minus points.
All new everything. Great location. Attached Shopping and many dining choices nearby. I will stay here again and I highly recommend it. Average breakfast. Furniture was ultra modern but lacked comfort. Room Designer chose style over comfort, I.e. pink easy chair and useless clear plastic desk chair.
excellent breakfast, incredibly confortable bed - although 'black out' curtains would have been better. noisy fan outside my room.
great location. much to see in immediate area. hotel was a great choice.
Comfortable and clean. Very nice Car park very hard to find, limited spaces.
I think that the location of the hotel was very good. The hotel is located in the centre of Rzeszow within easy reach of the main Square with bars and restaurants and shops. The hotel was undergoing some construction works and the main entrance did not live up to its expectations. Also, the hotel car park should be included in the price and not extra.
The location is just perfect. In the direct center of the town, near the old town old market. Im an architect and i really appreciate the interior design. Each small detail is designed! The hotel os brand new, so perfectly clean. The breakfast is fine. The staff is a bit unexpirienced, but very nice, willing to help and friendly, which is most important for me. I can definitely reccomend! The parking lot is just in front of the entrance, which is fine, but still not guarded. The internet connection was not working in my room, the bathroom door is out of glass which can be not comfortable for some people... and there was no hair comb.
Very comfortable and luxurious I heard banging all night and could not close an eye; when I called down to the receptionist to complain I was told by an employee of the hotel that it's coming from a neighbor that's doing illegal construction during the night. A 5 star hotel should take the necessary measures on something like this.
The hotel strucure is original and well located. Buffet breakfast is tasty and rich. The light coming from the two windows behind the bed directly in your eyes early in the morning.
I love this hotel! Nope!
Friendly helpful staff.lovely decorated rooms. Great breakfast and good locatio.shame about shower though.
The staff was terrific. The rooms were comfortable and very unique.
Excellent staff. Very Attentive. Brand new rooms. Great Breakfast. I travel very often and I can not think of one negative thing to say about this hotel or its staff. I would recommend it to anyone traveling to Resovia for any reason.
I think the cleaning and room service staff were excellent, hopeful and very friendly the view from room 307
Positioned right opposite the train and bus stations and 5 mins walk to the historic Old Town. Also terminus of the bus to the airport making transfers quick, easy and cheap.
free internet access room service is not available
Some of the staff were very helpful and a PC providing internet access was useful. They charged me a supplement as I had a double room when I clearly booked a single n- I have never experienced this before. Upgrades due to their availability problems are normally free. Their registration system is slow and I felt very sorry for the patient Frenchman in front of me. The breakfast was very poor for a quality hotel and the coffee was only instant coffee powder. I also enquired about an evening meal in the hotel and was told they had to ship it in, pizza style! I went into town to eat.
The hospitality, location, price and visual appearance No
Simple and clean facilities, nice bathroom, excellent food in the restaurant - breakfast and dinner. I'd go back again. They run out of soap as delivery did not turn up - had to wash hands with their shampoo.
Nice room for an overnight stay, breakfast was included and was sufficient, overall worth its price.
High quality of the building and room fittings.
Everybody very friendly. Fantastic.
Well run hotel, friendly and helpful staff, close to city centre
This hotel was perfect for my short stay in Rzeszow, the rooms were very clean and the towels and my bed were changed every day,the staff were excellent and so helpful helping me to find times of buses and trains, the food was super and the breakfasts were what would expect to find in a polish hotel i will definatley be using the Hetman again a excellently priced hotel 5 stars!!!!!
It was a beautiful hotel in a beautiful town - much nicer than what I had expected due to the price I paid.
location!!! its on the market square, but you cant hear anythign once windows are closed. The bed was proper too.
Beautiful hotel, clean defiantely a 4 star, staff were excellent could not do enough for you and were polite. I would definately return. The breakfast was superb everything you wanted.
Clean. Nice coffee shop Saunas not working.
The Ambassador was a comfortable hotel in a central location in beautiful town with helpful, friendly staff.
This turned out to be a very good choice. The hotel is located directly on the town square where all the bars and resturants that you need are.
Staff were helpful. Breakfast was good, location was terific for all we wanted to do. spa facilities were a little basic.
Friendly and helpful staff, excellent bar/resteraunt
fantastic location to explore rzeszow,went for a family wedding but would go back for a longer stay.
The friendliness of the staff THe choice of food at breakfast. I would have liked some hot eggs for example, not just the sausages.
Very good restaurant at the hotel. Clean rooms. Parking was not close at night. But may be it isn't necessary for this location.
Attractive location with pleasant neighbourhood. Good value for its price, tasty meals. Truly recommend.
Comfortable room, good breakfast The same problem with the wedding Saturday night (restaurant closed for normal guests), English a big problem in Poland generally and at the hotel, we were locked in the hotel the next morning and the staff nowhere to be found after the late night...
Excellent food and helpful staff in a quiet part of town.
In a countryside location, but,within a walkable distance to the centre.Very high standard throughout Reasonably priced with excellent food I wouldn't hesitate to recommend it if a central location is not vital. Only downside is hotel bar closes at 10pm local time.
Friendly, helpful staff. One English speaking person. Helped with luggage. I do not know how this hotel got such high ratings. It's not worthy of 3 stars. Room was not as pictured on web site. The TV didn't work. Why? It wasn't plugged in. Couldn't find a phone and when staff found it, it didn't work! Oh well. No phone. Supposedly had wireless internet, but that didn't work either. Needed a cable. No information was given on breakfast, although breakfast was good.
My stay in the "Dwa Bratanki" was excellent. I had comfortable, cosy and neat room, there were friendly and professional staff and i was satisfied about delicious meals No
The (english speaking) staff were very friendly and helpful, the restaurant had a good selection of food both for evening meal and breakfast, our room - a small apartment - was well decorated, very clean and comfortable. Overall - a lovely, friendly, peaceful place to spend the evening/night. The website said that animals were accepted free of charge, when we arrived with our dogs we were told there was a charge for them - which they could not waive even though we showed them the reservation information. I understand why hotel make this charge but it was an unexpected additional expense.
Very pretty hotel. Excellent restaurant For me this hotel has only pluses
This is by far my favourite hotel in Poland - a boutique hotel with an amazing huge gym, sauna, squash courts, excellent restaurant and great service, all for the price of a 3-star hotel It is not downtown but it takes 10 minutes by cab to the Old Town. I sometimes walk - about 30 minutes. It is well worth it. The so-called 4-star hotels downtown Rzeszow do not compare to this no-star boutique hotel.
a quiet location, good, confortable room; I had a problem with my car and the Staff helped me a lot breakfast good but not very rich; no garage fot the car
Excellent fitness facilities. Very quiet and green area. Too far away from the city center
Perfect business hotel. Good restaurant and nice room, clean and confortable. Better than a normal 3 stars.
The restaurant on-site was excellent. The location is very convenient to highway and city access, but it is located next to a park and it feels like you are in a remote area. The wireless internet was not working at all, but it worked great plugged into the network jack in my room.
Good accommodation and an excellent menu of regional specialities. Staff were very polite and helpful.
quiet location, very confortable room the breakfast in good, but not very rich; no garage for cars
Nice and quiet rooms in a quiet neighborhood. A quiet well equipped training facility free for hotel guests. Internet connection was slow. Little choice of TV channels.
Friendly and helpful staff
Five minutes walk from the airport bus stop at the station - so a good place if arriving on an evening flight.
Staff were excellent. Excellent location close to town centre, 10 minutes walk from rail and bus stations
Free parking, friendly staff
The staff are extremely courteous and helpful. My boyfriend and I experienced a significant problem with our car hire reservation in the city and the staff spent a great deal of time trying to assist us. Due to the delay caused by the car hire problems and the fact that we loved the hotel, we ended up satying for an extra night at the hotel. The location could not be better - just 20 metres from the historic town square, but actually very quiet. Our room wasn't large, but wasn't cramped either. It was very comfortable and spotlessly clean. Breakfast, which is included in the room rate, was excellent. I would definitely stay there if in the city again.
Staff very professional, friendly and helpful. Rooms very clean, bathroom high standard, big choice of TV channels and well equiped mini bar, good breakfast. Hotel location is perfect, directly at the city centre, pedestrian zone. Rooms a little too small, especially a single room was very small, but still comfortable.
One morning I overslept and the breakfast had long finished but the kitchen staff kindly found the time to make me a quick breakfast for which I was very grateful.
Food and comfort good. In a very good position, right in the old town buy bars,and shops. I thought it was a little expensive.
Location No lift which should be mentioned, although only two floors
Central Did not accept Amex and no prior warning before booking on your website
Very good value for what was offered - getting out of the city made the money go further! Very well positioned for someone hiring a car at the airport and not wanting to drive into the city. My attempt to walk from the hotel to the airport didn't work though! The bus stop from Rzeszow is opposite the hotel (googlemaps shows the address off the main road - it isn't). Limited and intermittent tv channels (but it had the Polish equivalent of Sky Sports 1).
Excellent value for money, very good rooms, and helpful, welcoming staff.
The place was nice, the building was beuatiful, The room was very nice, clean - even more tha you can expect from 3star hotel. -
I like staying there a lot. welcome drink was an pleasant and relaxing surpris for us. I would be good if there is more information in English language
This is a very well appointed hotel, with modern facilities and friendly staff. The close surrounding area is very sparse and the lack of established landscape allowed unobstructed views to the nearby industrial sites; but on the plus side also allowed views of a great sunset. I would question the accuracy of the advert which claims the hotel has a shuttle service to the airport. In fact, this was the ability of reception to call a taxi if required which would cost 20 zlt. From hotel to airport. Once at the airport, the taxi driver wanted 56 zlt. As he was adding the cost of him getting from Rzeszow to the hotel first! This is a friendly warning, rather than a compliant as we had used up the majority of our zlotys before the return trip on the basis that we only needed 20 before departure.
this was my second time staying in this hotel, whenever I fly to Rzseszov I know its the only place to stay. Staff are brilliant, food is excellant its just a great stay.
This hotel was excellent value for money. I would have paid three times the amount for the same quality of accommodation in the uk.
Good room, good breakfast, free parking, free internet.
miła obsługa, przyjemne otoczenie, plac zabaw dla dzieci w pokoju było chłodno - ogrzewanie włączono dopiero wieczorem
Nice modern hotel for reasonable price. Good english speaking staff. Most GPS don't know the adress so we had to stop at the road restaurant for asking the way. Add the GPS dates to the booking and the problem is solved! A small fridge in the room would be welcome.