Accessibility and suitability
Parking and transportation
Dining
Services and conveniences
Basics
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The receptionist was very helpful and the staff is known for being very helpful.
Are the beds comfortable at Lemon Hotel - Rouen?
If you're just looking for a cheap stopover, the bed was comfortable and guests have slept well.
Is there enough parking space available at the hotel?
There is enough parking space available for guests, making it convenient for those traveling by car.
How is the cleanliness of the hotel rooms and common areas?
Some guests have mentioned that the hotel is not the cleanest, with issues like dirty carpets, floors, and a smell of smoke.
What is the best time to visit Lemon Hotel - Rouen?
The high season is in August, offering a potentially livelier atmosphere, while the low season is in January.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with cleanliness and strong odors, particularly related to cigarette smoke. Reviewers suggested requesting a room away from designated smoking areas and ensuring it is well-aired.
Be Aware of Shared Facilities
Several guests expressed discomfort with shared bathrooms and a simple code to access rooms, particularly for solo female travelers. Consider this when booking, especially if security and privacy are a priority.
Manage Expectations for Cleanliness
While some guests found the hotel to be unclean, others noted that it met their basic needs for a budget stopover. Adjust expectations accordingly, especially for unplanned or last-minute stays.
Check Wi-Fi Connectivity
Although some guests praised the Wi-Fi speed, others reported poor connectivity. If reliable internet access is important, it may be worth confirming this with the hotel before booking.
Plan for Accessibility
The hotel offers increased accessibility and soundproof rooms, which could be beneficial for guests with specific needs or those seeking a quieter stay.
Take Advantage of the Helpful Staff
Despite mixed reviews, several guests highlighted the helpfulness of the receptionist and staff. Engaging with them for assistance or recommendations could enhance the overall experience.
Consider Low Season Visits
With January being the low season, guests may find better rates and availability. However, it's essential to balance this with potential weather-related considerations.
Be Mindful of Odors
Some guests mentioned strong odors in certain areas of the hotel. Those sensitive to smells may want to take this into account when choosing accommodations.
Utilize the Free Parking
The hotel offers free parking, which can be a convenient perk for guests traveling by car. Taking advantage of this amenity can save on additional expenses.
Confirm Check-in and Check-out Flexibility
With flexible check-in and check-out times, guests can plan their arrival and departure according to their convenience. However, it's advisable to confirm this directly with the hotel to avoid any inconvenience.
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 11:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 2.0 |
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Distance to city center | 0.4 mi |