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Pros: IT WAS UNEVENTFUL WHICH IS WHAT YOU WANT. CREW WAS VERY NICE AND NO CRYING YOUNGSTERS.

Pros: We arrived safely

Cons: The plane was only 3 seats across, one seat, aisle, two seats. Very tiny!

Pros: United Terminal in Chicago had limited seating and dining options. Flight was overbooked, but boarded quickly.

Cons: Baggage claim at IAH took 45 minutes. Incorrect claim area was indicated for first 25 minutes, with over 200 people crowded around 1 claim area with 12 others open. Finally switched and bags took another 20 minutes. Baggage claim always takes over 30 minutes at this airport. Subway is rickety and outdated.

Pros: Cleanness, efficiency

Cons: The restrooms constant traffic and there are no participation’s or curtains to darken the lights and the constant interruptions

Cons: Worst check in experience ever...

Pros: The plane was comfortable, clean and modern. The seats were not cramped. It was possible to sleep on the overnight flight without interruptions from the crew. The pilot was funny and helpful and landed the plane so smoothly that I didn't even know we had landed!

Cons: Unprofessional Crew, service, food

Cons: 2.5 hrs on the plane before departure due to last minute technical problem. During long delay, water and small snack given only to the other aisle (not mine). Terrible service.Impossible to buy headsets during long delay. I did not know one is now required to tell online that one wants dinner on the plane. So, no food for me. I had to buy some snacks but most were out-of-stock. Overall very bad

Pros: It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time..

Cons: It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening.

Pros: Good was decent. Didn’t need to schlep big bag of snacks.

Cons: Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes.

Pros: Staff was very friendly

Cons: We wanted to eat and there was no sandwiches left.

Cons: The crew at flights run by Iberia were particularly unpleasant. Special those in the flight from Madrid to Miami. Ladies we’re particular rude and aggressive when talking to me and my daughters. Basically as if they were doing us a favor wile doing their work.

Pros: When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public.

Cons: My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit.

Pros: They had many snacks and meals. Staff was very friendly.

Cons: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Pros: They had many snacks and meals. And the meals were very good. Staff was very friendly.

Cons: Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Cons: Crew was rude and slow

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Cons: Seats are too small

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

Pros: The flight crew was very competent and welcoming.

Cons: The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class.

Pros: Great entertainment options!

Cons: The seats are still too small. I also wish there were hot options for food.

Pros: It was ok

Cons: They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me.

Pros: Staff from Check in to aircraft very pleasant. Snack choice in Coach impressive.

Cons: poor customer service.

Pros: The chairs were comfortable the staff was very attentive and nice

Cons: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally

Pros: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.

Cons: no TV or other entertainment options so make sure to bring your own device or a book.

Pros: flight was awesome

Cons: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all

Pros: The plane was comfortable

Cons: No snacks included

Pros: Again, it was quick and easy. Nice staff.

Cons: The child who kicked the back of my seat for the flight.

Pros: Same as other comment

Cons: Same as other comment

Pros: Boarding was fast

Cons: There were no snacks and crew wasn’t friendly.

Pros: Choices of movies and music

Cons: The vegetarian food was horrible and lacked variety. Feel like TAP makes food choices harder than it needs to be. How hard is it to just have a pasta option. Instead we got tofu croquettes.....

Cons: We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is

Cons: Plane was full thus carry on roller bags had to be checked- big security concern re theft

Cons: There wasn't food or entertainment. Might want to add NA as an option in those categories

Pros: The flight was not even 1/3 full, which made everything easy. Was able to find a spot for my bad above my seat. The seats next to me were to empty, so that added benefit through out the flight. The in flight entertainment on the app is a not annoying if you don't download it first but there's a work around if you know it.

Cons: Minimal food selection.

Pros: High level service

Pros: punctual and crew was very nice

Cons: old aircraft so each seat didn't have individual screens for entertainment

Pros: Comfortable seating and attentive service

Cons: Remote terminal which required walking stairs with carry-on bags, and two bus rides to reach the plane. No food other than packaged snacks in first class. No seatback video screen.

Cons: Very old plane No leg room No tv Grumpy crew Over an hour delayed

Pros: On time departure and early arrival

Cons: Was not Finnair but American Airlines operated flight, so cramped, no personal entertainment system, sub charger, etc. Would have been great if this was 1996 and not 2016.

Pros: Food, not crowded, small plane

Cons: No individual tvs

Pros: Nothing

Cons: Small plane incredibly cramped for8 hour flight

Pros: New "signature" business class is smaller than the old pod, but very functional layout.

Cons: Food created by Chef Hawksworth is mediocre at best.

Pros: Great service, easy boarding, good flight.

Cons: Cramped seats, like everyone.

Pros: The movies.

Cons: It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly.

Pros: The staff are friendly

Cons: They didnt say any information to the passengers who had connecting flights. No one us that all passengers with connecting flight need to check out their luggages and check it in again. Now my luggage is lost..

Cons: I did not like the food

Pros: Luggage space, comfortable seat.. huge plane

Cons: Ice cream was not good.

Pros: Standard flight and comfort.

Cons: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

Pros: The crew was very pleasant and several announcements made the flight easy

Cons: We were late !