Overview

Lancaster London
Best Outdoor Sports Facilities

Lancaster Terrace, London, W2 2TY, United Kingdom
+44 207 551 6000

$181+

Overall guest ratings

8.2/10 Excellent
Based on 3,734 reviews

Review highlights

  • 9.6
  • 9.0
  • 6.2
  • 5.6

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

    Show all

    About

    This 18-storey London hotel stands on the edge of Hyde Park, offering a breathtaking view and lies a 5-minute walk from Paddington Underground Station; West End theaters and Knightsbridge shopping are less than 1 mile away. The Lancaster London also stands opposite Kensington Gardens - cross the gardens to reach the Royal Albert Hall.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 3,734 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      8.2 "82% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
      8.8 "88% were happy with the room service."
      9.8 "98% said the concierge service was amazing."
    • 8.2 "Very nice wellness & sports facilities."
      8.2 "top-notch fitness area, thought 82%."
    • 8.2 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      5.8 "Only 58% thought the shower was ok."
    • 5.0 "Vibe was decent."
      6.7 "Only 67% thought, the hotel was stylish."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 2,315 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% enjoyed the restaurants & bars nearby."
      8.4 "84% liked the proximity to shopping."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      9.7 "97% said the concierge service was amazing."
      8.9 "89% were happy with the room service."
      8.5 "Housekeeping was great, according to 85%."
    • 6.8 "Breakfast is mediocre."
    • 5.6 "Average value."
      6.0 "The price was ok for 60%."
    • 5.4 "Bar is ok."
    • 5.4 "Rooms are ok."
    • 5.1 "Vibe was decent."
      6.1 "Only 61% thought, the hotel was stylish."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 672 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
    • 6.7 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."

    Overall Rating

    7.9 Good
    Based on 224 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 6.1 "Average value."
    • 5.5 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.5 "Internet is poor."
      2.5 "75% said the wifi quality was bad."

    Overall Rating

    7.8 Good
    Based on 522 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
    • 7.0 "Good breakfast."
    • 4.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      4.2 "58% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      1.9 "81% thought the tv was sub-standard."
      1.3 "87% criticized the small bathroom."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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