Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.7 "Terrific location."9.7 "
Near to public transport , according to 97%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Easily accessible by car , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 9.6 "96% thought theservice was very professional ." 8.0 "Management was excellent , said 80%." -
7.7 "Internet works."
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7.0 "High comfort."
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6.9 "Rooms are ok."6.4 "Only 64% said the
rooms were modern ." 5.6 "Only 56% thought thefurniture was functional ." 6.9 "Cleanliness of the bathroom was average , said 69%." -
6.8 "Average amenities."5.8 "58% thought the
building was acceptable ." 5.0 "50% said theelevator was ok ." -
6.5 "Breakfast is mediocre."
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6.4 "Vibe was decent."
Overall Rating
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9.8 "Terrific location."9.7 "
Near to public transport , according to 97%." -
9.5 "World class service."9.8 "98% found the
staff to be very friendly ." 9.7 "97% thought theservice was very professional ." -
8.9 "Good value."
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7.1 "Nice rooms."7.6 "76% were
happy with the bathroom ." 8.0 "80% said thebeds were comfortable ." 8.4 "84% saidrooms were clean ." -
7.0 "High comfort."8.1 "81% thought it was
pleasantly quiet ." 8.0 "80% said thebeds were comfortable ." -
6.5 "Breakfast is mediocre."
Overall Rating
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9.6 "Terrific location."
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 9.7 "97% thought theservice was very professional ." -
8.8 "Good value."
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7.3 "High comfort."8.0 "80% said the
beds were comfortable ." 8.3 "83% thought it waspleasantly quiet ." -
7.2 "Nice rooms."8.0 "80% said the
beds were comfortable ." -
6.9 "Average amenities."
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6.6 "Breakfast is mediocre."
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6.4 "Food is average."
Overall Rating
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9.7 "Terrific location."9.7 "
Near to public transport , according to 97%." -
9.1 "World class service."9.8 "98% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." -
8.7 "Good value."
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8.4 "Generally very clean."8.7 "87% said
rooms were clean ." -
7.7 "Internet works."
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6.7 "Vibe was decent."
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6.6 "Breakfast is mediocre."
Overall Rating
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9.7 "Terrific location."
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9.3 "World class service."9.8 "98% found the
staff to be very friendly ." -
6.7 "Average comfort."
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6.5 "Breakfast is mediocre."
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6.4 "Rooms are ok."6.9 "For only 69%, the
bathroom was ok ." -
6.3 "Average amenities."5.5 "55% thought the
building was acceptable ." -
5.9 "Vibe was decent."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
Very nice, small hotel. Very warm and velcoming staff. Good size room. Very good location, with only a short walk to the Earls Court underground with three different lines and good acsess to all parts of the city. There were nice places to eat in Earls Court Road. The hotel is clean, and the bathroom is nice and practical. Aircondition worked fine. The breakfast was a little poor, but that is continental breakfast... All in all a very nice stay, and I would recommend this hotel to others.
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2.0review from
Absolutely nothing Website misleading, Dreadful tiny musty rooms ,flusher on toilet separating from unit, decor revolting dollies on beds, not clean, zero storage, left after first night, no excuses please
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5.6review from
Plenty of space in room, good size bath, clean.
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7.2review from
The manager and staff made you feel very much at home. They got to know their guests and their needs very quickly. The hotel advertises as "London home away from home" for some, and that is accurate. Would definitely go again.
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6.0review from
The hotel was fairl small (which I wanted), friendly and well-run, in a central location. The price was reasonable.
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3.6review from
very little it is not convenient to the subway, many of the room services did not work properly or as expected. for example, the in-room safe did not work, the in-room pants press did not work, the TV reception was exceptionally poor, the bed linens were quite poor, the shower is weak and the upkeep of the hotel is shameful.
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6.8review from
nice atmospaere no
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5.2review from
Air conditioning in the room Carpet's cleanliness
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6.8review from
clean, comfortable, excellent beds very very expensive by US standards, not enough storage space
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6.0review from
friendly and helpful staff
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7.3review from
Very nice, small hotel. Very warm and velcoming staff. Good size room. Very good location, with only a short walk to the Earls Court underground with three different lines and good acsess to all parts of the city. There were nice places to eat in Earls Court Road. The hotel is clean, and the bathroom is nice and practical. Aircondition worked fine. The breakfast was a little poor, but that is continental breakfast... All in all a very nice stay, and I would recommend this hotel to others.
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7.2review from
The manager and staff made you feel very much at home. They got to know their guests and their needs very quickly. The hotel advertises as "London home away from home" for some, and that is accurate. Would definitely go again.
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6.8review from
nice atmospaere no
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6.8review from
clean, comfortable, excellent beds very very expensive by US standards, not enough storage space
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2.0review from
Absolutely nothing Website misleading, Dreadful tiny musty rooms ,flusher on toilet separating from unit, decor revolting dollies on beds, not clean, zero storage, left after first night, no excuses please
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5.6review from
Plenty of space in room, good size bath, clean.
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6.0review from
The hotel was fairl small (which I wanted), friendly and well-run, in a central location. The price was reasonable.
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3.6review from
very little it is not convenient to the subway, many of the room services did not work properly or as expected. for example, the in-room safe did not work, the in-room pants press did not work, the TV reception was exceptionally poor, the bed linens were quite poor, the shower is weak and the upkeep of the hotel is shameful.
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5.2review from
Air conditioning in the room Carpet's cleanliness
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6.0review from
friendly and helpful staff
