Pros (+) The view, the huge picture over the bed, heated bathroom floors!
Cons (-) There needs to be more places to sit as you are taking off and putting on shoes.
4 stars
Svalbard Hotell | Polfareren
Overview
Centrally located in Longyearbyen, Svalbard Hotell Polfareren offers 24-hour reception, free WiFi internet access, a terrace and modern rooms with flat-screen TVs. A tour desk, snowmobile safaris and dog sledding are offered on site. Spread over multiple buildings, Svalbard Hotell offers guest room accommodation or self-catering apartments with a well-equipped kitchen and a washing machine. Free tea/coffee and internet computers are available in the lobby. The hotel's Polfareren Restaurant offers a menu of Nordic, French and Asian inspired dishes. Beers from Svalbard Brewery and wine can be ordered from the wine bar. Free private parking spaces are provided on site. Svalbard Airport is 5 km away, and a shuttle bus stops right by the hotel.
Latest deals for Svalbard Hotell | Polfareren
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Svalbard Hotell | Polfareren
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
General
- Window
- Quiet street view
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Sofa
- Landmark view
- Carpeted
- Mountain view
- City view
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Public bath
- Bathrobe
- Private bathroom
- Walk-in shower
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Ski equipment rental (on site)
- Tour desk
- Key card access
- 24hr front desk
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Things to do
- Hiking
- Board games/puzzles
- Canoeing
- Cycling
- Skiing
- Horse riding
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Terrace/Patio
Laundry
- Drying rack for clothing
Health and safety
- Safe
Reviews of Svalbard Hotell | Polfareren
9.0
Wonderful
1221 verified ratings
Wonderful
824
Very good
229
Good
105
Okay
31
Fair
20
Mediocre
5
Poor
7
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many noting the spacious rooms and good amenities. However, there were significant complaints about the service, particularly at the reception, where staff were described as unfriendly and unhelpful. Overall, while many enjoyed their stay, the service left a negative impression on several guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9 out of 10
486 reviews
7.3 out of 10
1 review
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a very nice and delicious breakfast with a large choice, and it is well organized with a rich selection.
How is the hotel's staff and customer service?
The staff are very friendly, helpful, and welcoming, providing straightforward service and excellent hospitality.
What are the room amenities like at the hotel?
The rooms are spacious, warm, cozy, and clean, with comfortable beds, a bathtub, and a Nespresso machine. Additionally, the bathroom floor is heated, providing quick warmth after returning from the cold.
Is the hotel centrally located and convenient for exploring the area?
The hotel is in the heart of town, offering a perfect location with easy access to shops, restaurants, and attractions. It is also a great base for booking excursions.
What are the parking options available at the hotel?
The hotel provides free parking and is easily accessible by bus, car, or foot, making it convenient for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Temperature
Some guests reported that the rooms can get too hot. It might be helpful to inquire about room temperature control options or request a room with adjustable heating.
Check for Noise Insulation
A few guests noted that the rooms lacked sound insulation, leading to disturbances from neighboring rooms and outside noise. Light sleepers may want to consider this when selecting a room.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions, such as the Svalbard Museum and the University Centre in Svalbard, both within walking distance.
Room Selection Tip
If you prefer a quieter stay, consider requesting a room in the annex building, as some guests found it to be less noisy compared to the main hotel building.
Breakfast Variety
While many guests praised the breakfast, a few suggested that the menu could have more variety. Those with specific dietary preferences may want to inquire about the available options.
Consider Shuttle Service
The hotel offers a shuttle service for an additional charge. Guests arriving at the airport may find it convenient to arrange for this service in advance.
Accessibility Features
The hotel provides various accessibility features, including wheelchair-accessible rooms, elevators, and rooms with grab rails in the bathrooms, catering to guests with specific needs.
Cozy Lobby Area
The lobby area with a fireplace and complimentary hot drinks was highlighted as a cozy and inviting space for relaxation after a day of exploring the town.
Check for Seasonal Rates
Considering the high season in March and the low season in November, it may be beneficial to plan your visit based on your preferences for activities and crowd levels.
Location
Postboks 538, 9171 Longyearbyen, Svalbard
What's nearby
- Svalbard Museum0.3 mi
- University Centre in Svalbard0.4 mi
- Pyramiden31.5 mi
- Perriertoppen66.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Svalbard Hotell | Polfareren
Low season | October |
|---|---|
High season | August |
Average price (weeknight) | $306 |
Average price (weekend night) | $186 |
When to book a room at Svalbard Hotell | Polfareren
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Svalbard Hotell | Polfareren
FAQs when booking at Svalbard Hotell | Polfareren
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See most recommended stays in LongyearbyenGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Longyearbyen Svalbard |
Distance to airport | 3.1 mi |
Everything you need to know for your stay in Longyearbyen
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