Big Hotel Suites

The hotel rooms are equipped with free Wi-Fi, air-conditioning, a flat-screen TV, free toiletries, and a hairdryer.

Yes, the hotel provides a designated smoking area for guests.

Nearby attractions and facilities include St. James Amusement Park, J Centre Mall, Mactan Channel, University of the Philippines Cebu College, Hadsan Beach, Cebu Pier 1, Mactan Island Golf Club, and Alta Cebu Resort and Convention Center.

Guests have raised concerns about the lack of complimentary drinking water, unsatisfactory breakfast, absence of windows in some rooms, non-functional Wi-Fi, poor network signal, limited TV channels, and issues with hot water in the showers.

Guests have appreciated the comfortable beds, friendly staff, convenient location with plenty of shops and restaurants nearby, and the cleanliness of the rooms.

Several guests mentioned that the rooms lacked windows, leading to a feeling of confinement. Consider requesting a room with a window to enhance your stay.

Some guests reported issues with amenities such as Wi-Fi, cable TV, and hot water. It's advisable to confirm the functionality of these amenities upon check-in to address any potential concerns promptly.

The hotel's proximity to St. James Amusement Park, J Centre Mall, and Mactan Channel offers convenient access to entertainment and shopping options. Take advantage of these nearby attractions for leisure activities.

Several guests experienced issues with the Wi-Fi, including slow or non-existent connectivity. Prior to your stay, it's recommended to verify the status of the Wi-Fi to ensure it meets your needs.

While the Business Suite was praised for its spaciousness, some guests noted that the amenities did not fully meet expectations. If considering this room type, it may be beneficial to inquire about the specific amenities provided.

If you encounter any issues during your stay, particularly related to water temperature, Wi-Fi, or room cleanliness, promptly communicate these concerns to the staff for resolution.

Some guests mentioned issues with housekeeping, such as unchanged towels and bedsheets. It's advisable to confirm the frequency and thoroughness of housekeeping services to ensure a comfortable stay.

With numerous shops and restaurants in the vicinity, take advantage of the diverse dining options available nearby for a variety of culinary experiences.

Guests reported limited or no network signal inside the rooms, impacting communication abilities. Prior to your stay, consider inquiring about the network signal strength within the hotel premises.

Due to the reported issues with amenities and services, it may be worthwhile to explore alternative accommodation options in the vicinity to ensure a satisfying stay.