Good to know
|Distance to city center||1.0 mi|
|"Staff and excellent service."||(in 88 reviews)|
|"Really excellent breakfast buffet food!."||(in 56 reviews)|
|"Great location, clean and very modern hotel."||(in 57 reviews)|
|"payment had to be done real time"||(in 4 reviews)|
Time of year
Show reviews that mention
|breakfast buffet spread||in 89 reviews|
|excellent service||in 6 reviews|
|executive lounge||in 28 reviews|
|far from the city||in 12 reviews|
|food was good||in 47 reviews|
|good rooms||in 6 reviews|
|good service||in 47 reviews|
|infinity pool||in 52 reviews|
|metal detector||in 2 reviews|
|new hotel||in 103 reviews|
|nice bed||in 40 reviews|
|nice rooftop||in 12 reviews|
|pool bar||in 31 reviews|
|second time||in 21 reviews|
|spacious rooms||in 32 reviews|
|staff are all professional||in 133 reviews|
|upper floors||in 4 reviews|
This hotel is ultra modern.. Everything is where it should be. It is funny, I couldn't find the TV remote control and had to call the front desk for help...lol The device was nicely packed in a book looking enclosure...very classy. Very helpful staff. They helped us grab a taxi and kindly took note of license plates and some guidance. Oh, I forgot to say that breakfast was magnificent! If you want to book a series of trips, just wake up early and grab a white taxi, you can always negotiate a good price and save big in comparison with conventional agencies. My wife and I are very pleased with our experience at Bai Hotel.
The staff are great, very presentable and approachable! The entire building smells very nice and its very clean! Elegant interiors, warm and welcoming. The food is always excellent, there's a lot to choose from! I'd love to go back and eat again. The pool place is very nice, you have a great view of the city and the hills. The room is very neat and tidy, the bathroom has complete hygiene tools. It has a really great view from the window since we were facing the lapu lapu city.
Room 1717 TV : some channels not working / often shows static color bars, it was really annoying. Bathroom : 1. Indicated in the app booking.com and in the hotels official website that there is bathtub. We were VERY disappointed to see that there is not a single tub. We were informed that every room has no bathtubs, except the presidential room. 2. There is no separation from shower to toilet room, the mist from the shower wets the entire bathroom. Infinity Pool glass fence: it was very dirty, needs cleaning. It would really be nice to look at the city clearly while in the pool. Path to parking lot: checked out at 10:50am. Path to parking lot still closed even when we waited till 11am. Room temperature: at night the room stays cold even after turning the thermostat off. Room electric plugs: the one on the headboard is unusable, wanted to charge my phone but something was blocking from the inside.
Rooms and cleanliness
Just the persons in charge of in room service not really conversant on instructions.
Comfy bed, hot shower and good breakfast.
Rooms are awfully cold...60 degrees F which is not normal in any hotel I have stayed in many countries. The lobbies outside the rooms are very warm which creates condensations in the rooms because of the heat coming in. The room got very wet including the towels and our clothes. I slipped in the bathroom but did not get hurt. They had to give us extra comforter and we turned off the air all night...and this is the Philippines! These 2 seniors got to bed around 11pm.
Situated in Mandaue, this hotel is within 1 mi (2 km) of City Time Square and J Centre Mall. SM City Cebu and Ayala Center are also within 3 mi (5 km).
based on 157 reviews
Things to Know
- Modern Hotel
- Great reception
- Great shopping
- Nice building
Policies vary by room type and provider.
Reviews about Bai Hotel Cebu
Most Popular Landmarks
- St. James Amusement Park 83 yd
- J Centre Mall 0.7 mi
|Cebu City Mactan Intl||3.2 mi|
|Panglao Bohol–Panglao Intl||53.5 mi|