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they try to charge me more claming that booking .com charge 10 percent for every night for my ten nights reservation even i stay only 4 night. so i had to pay for them 10 percent for ten nights they try to charge me more claming that booking .com charge 10 percent for every night for my ten nights reservation even i stay only 4 night. so i had to pay for them 10 percent for ten nights
I really like how they keep the guest rooms speak and span as well as the other parts of the hotel. Their food is also good. The staff, needs more training though, particularly in dealing with guests. They cannot adjust to specific needs of their clients. The reservations officer also needs to adhere to the terms agreed on with the booking system. Unnecessary charges were being imposed simply due to differences in imterpretation of very simple provisions in the reservation documents, i.e. room rates and exhange rate.
The shower area was tiny!
Staff is very kind, room excellent. If you don't need extra facilities, it's OK, also because it's half way between city and airport. Good choice of cable TV channels in the room. Internet working well and free. No swimming pool, no fitness room. The area outside is not very good and the hotel is quite isolated on a traffic road. You need to take a taxi for going everywhere.
Cleanliness of the hotel and location is just right in terms of mileage from main tourist attractions, hotel staff are courteous, helpful and very accomodating. Pick up time at the airport upon arrival by the car service didn't happen bec. of wrong time interpretation of hotel lobby attendant, so we have to hire car service from the airport.
Was charged an extra day as it seems some of the staff is apparently illiterate.
It's like staying at a 5 star hotel, at a 3 star price range.
Pool and cleanliness ...and good food Requested a specific room days before but not granted though had book twice for 3-4 days stay still stuck in an unwanted room
Hotel is good, but it just opened, so there are some drawbacks. But I think that in a short time to fix them. On the territory of absolutely no waste basket, the water in the shower goes bad. Otherwise, great, new hotel.
Very ugly hotel!!! Incredeble high prices!!! Most dirty beach in Philippines!!! Very ugly hotel!!! Incredeble high prices!!! Most dirty beach in Philippines!!!
Quick service and very accomodating
R. Blu is the best I recommend to all Cebu's Visitors the location the staff the facilities the tide clean all all all ....thank you R. B. Cebu team Non
The rooms are big.like the restaurant too Too dark at the elevators leading to the rooms
Food, staff, facilities, location, pool, etc A bit expensive
Staff was great. Rooms cleaned daily always done professtioal. Over all I would stay there again Oh yes and breakfast buffett excellent.
The hotel is clean, elegant, and classy!
I liked their feria restaurant, high class cuisine. Perfect hotel for businessmen, polite staff.
The pool was excellent...food was great specially the Lechon. Very accomodating.
The buffet dinner was great. The staff were very helpful. They stated in the website that they charge for the internet, but I found out that this is inaccurate. You can use the wireless internet in the lobby for free but you pay if you use it in your room.
I like the food and the friendly staff
The complemenary shuttle service was very usefull as it was still a bit far too walk to the center. Even during the sinulog when it was overcrowded the staff was able to give personal attention to us at the desk, in the restaurant, at the entrance and any other place. N/a
good services.clean,good atmosphere,quiet location
The room was great. The pool was beautiful. Overpriced by about $50 per night. The beach looked like an abandoned job site. Trash and construction materials everywhere. Looks like nobody had been there for months. The staff didn't even know how bad it was until I walked them down there. The menu was extremely limited and not tasty.
The location is ideal as it is right across the street from the airport. We had to catch a flight the next day, so it was convenient to just take a short walk to get to the airport. The rooms are large and spacious, and the bathrooms were a refreshing change from some of the other places we stayed at because there was good water pressure and the toilet flushed without having to pour buckets of water into the toilet bowl. The wifi was also good, and it was the best connectivity I had the entire trip. There is also an outdoor pool where you can enjoy a nice swim. The food at the restaurant was mediocre and pricier than outside restaurants and other hotels.
the rooms were comfortable the bed was comfortable the pool and a jacuzzi are very nice easy access to taxi the menu was very good easy access to the airport friendly staff access to the casino from inside the hotel a little bit confusing but access to the workout room and access to the rest of the hotel was easy
The staff was very helpful. Great places to eat and the Casino was a nice place to hang out
The location of the hotel is superb for city tour; it is located right at the city centre with easy access to public transport. There is also free wifi in the room. The hotel has seen better days, it is obvious it needs renovation on key areas like poolside, bathroom, interior and exterior. The lobby lounge gets really loud at night, due to the hotel singer and influx of casino players.
i think its good and nice next month soon no
I love the variety of breakfast buffet. I will definitely comeback and stay again in this hotel. I love that the staffs are very nice and helpful. The water glasses and juice glasses were too small. We have to keep standing up to get more drinks. Glasses were about 6oz size.
Staff were very attentive,and at very proffesional level,dining area are very organized and staffs are very attentive, I highly reccomend this hotel especially those who would like to experience a good service. ttttthe room was kind of smoky at the time that we checked in, but after that erything was fine the next days
very good hotel,breakfast also continental,good for all.
LOVE the gym. It's a full-blown fitness center with classes, great machines, TVs, etc. Good crowd. All complimentary with the room. A very welcome surprise after three weeks traveling through the Philippines.
Palatial hotel, great swimming pool with long hours, selection of restaurants and bars so you need not venture out. Located next to the IT Complex with a range of coffee shops and eateries. Gym is large and busy. While the room was comfortable, the Superior room is in fact the Standard Room.
The breakfast was awesome. The room was very good also. The internet connection worked in the room but not in the lobby. The showers were hard to figure out.
Staff was mostly helpful/pool outside was in a nice setting. Close to the mall/shopping and restaurants. Got charged over $250.00 for a lamp that was old and not worth $100.00. (The three hundred was discounted from $425.00) which got bumped walking by - fortunately when it broke the kids or adults weren't hurt. But to add two nights cost? Unbelievable-
Nice gym. Close to Ayala mall. Room very basic.
The location is great, next to the IT park and Ayala mall. Nothing; the stay was great.
Very very very very very nice hotel. The pancakes were terrible. Hehehe
Very clean and spacious rooms and a very good location and very friendly staff.