All the right bells and whistles for a great price. Fun layout, lots of pool and bar. Easy access to all the wonders of Yumbo.
4 stars
Mur Neptuno Gran Canaria - Adults Only
Avenida Alfeceres Provisionales, 29, 35100 Maspalomas, Gran Canaria, Spain
Maspalomas, Spain
See location+34 928 777 492Photos of Mur Neptuno Gran Canaria - Adults Only
Overview
Featuring a sauna and an outdoor pool, MUR Neptuno Gran Canaria - Adults Only is located in Playa Del Ingles and is a brief stroll from Yumbo Centrum. It features a fitness center, as well as free Wi-Fi, a 24-hour reception and a sun deck.
The hotel has 170 rooms and has been recently refurbished. Guests can also enjoy free public parking on site.
This hotel offers modern rooms with an en suite bathroom, air conditioning and a TV. Hot drinks can be brewed with coffee and tea supplies. A private balcony, a radio and a mini bar are also provided to guests.
Breakfast and dinner are served every day at Restaurant Nautilus, as are international and local specialties. In the evening, guests are able to enjoy a drink in the comfortable lounge bar. A wide choice of cafés and restaurants are also found in close proximity to the property.
MUR Neptuno Gran Canaria - Adults Only is less than a 25-minute drive from Gran Canaria Airport and Maspalomas Dunes is a short stroll away. Guests can visit San Fernando and Bellavista, located a short drive away from the property.
Latest deals for Mur Neptuno Gran Canaria - Adults Only
Amenities at Mur Neptuno Gran Canaria - Adults Only
- Adults only
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Things to do
- Gift shop
- Beach access
- Bicycle rental
- Board games/puzzles
- Game room
- Golf
- Evening entertainment
- Karaoke
Pool and spa
- Massage
- Heated pool
- Spa
- Outdoor pool
- Sauna
- Pool towels
- Water slide
General
- Seating area
- Hardwood or parquet floors
- Soundproof rooms
- Soundproofing
- Telephone
- Pool view
- Storage available
Accessibility and suitability
- Increased accessibility
- Adults only
- Elevator
- No smoking
- Designated smoking area
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Feather pillow
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Mur Neptuno Gran Canaria - Adults Only
8.5
Very good
1447 verified ratings
Wonderful
684
Very good
348
Good
235
Okay
73
Fair
57
Mediocre
23
Poor
27
Summary of reviews
Guests say
Guests appreciated the great location and friendly service at the hotel. The cleanliness and atmosphere were also highlighted positively, with many enjoying the variety of food offered. However, some guests experienced issues with noise levels and the need for better food options for dietary restrictions.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.5 out of 10
410 reviews
9.3 out of 10
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10 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers breakfast and dinner every day at Restaurant Nautilus, featuring a variety of international and local specialties. Guests can also find a wide choice of cafés and restaurants in close proximity to the property.
Are there any concerns about the hotel's dining options?
Some guests have mentioned that the breakfast buffet's 'hot' food wasn't always hot, and the quality of salad items was poor. Additionally, a few guests were not satisfied with the drinks served at the pool bar.
What are the main highlights of the hotel's amenities?
The hotel offers a fitness center, sauna, outdoor pool, and a spa. Additionally, guests can enjoy free public parking on site and access to beach, golf, and evening entertainment nearby.
What are the common concerns about the hotel's amenities?
Some guests have expressed dissatisfaction with the gym facilities, the limited variety of all-inclusive food options, and the outdated decor of the hotel.
When is the best time to visit the hotel?
The high season is in October, offering a great time to experience the hotel's amenities and the nearby attractions. However, it's important to note that the hotel can be very loud during the night.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Pool View
Guests recommend requesting a room with a pool view, as it offers a pleasant and relaxing atmosphere.
Consider All-Inclusive Upgrade
The all-inclusive package is praised for its great lunch options and complimentary sangria by the pool, making it a worthwhile upgrade.
Be Mindful of Noise Levels
The hotel's central location near the Yumbo Centre means it can get noisy, so light sleepers may want to consider this before booking.
Check for Room Safety
Some guests reported issues with room security, such as doors that could be opened without a card key, so it's advisable to ensure the room is secure upon check-in.
Request Clearer Food Labeling
Guests suggest that the hotel could improve by providing clearer food labeling, particularly for the presence of pork products and vegetarian options.
Explore Nearby Dining Options
While the hotel offers breakfast and dinner, guests recommend exploring the wide choice of nearby cafes and restaurants for additional dining variety.
Consider Mobility Issues
The hotel has many steps, which may pose challenges for guests with mobility issues, so it's important to consider this when booking.
Be Aware of Limited Gym Facilities
The gym facilities are described as very poor, so guests with a focus on fitness may want to consider alternative options.
Plan for Sunbed Availability
Some guests mentioned a shortage of sunbeds, especially around the pool, so it's advisable to plan accordingly for relaxation by the pool.
Be Prepared for Outdated Decor
Several guests noted that the decor is outdated, so those seeking modern aesthetics may want to take this into account when booking.
Location
Avenida Alfeceres Provisionales, 29, 35100 Maspalomas, Gran Canaria
What's nearby
- Yumbo Centrum157 yd
- Kasbah0.4 mi
- Templo Ecuménico0.5 mi
- Cita Shopping Center0.5 mi
- Diving Center Sun Sub0.6 mi
- Botanical Park of Maspalomas0.6 mi
- Holiday World Maspalomas1.1 mi
- Maspalomas Golf1.2 mi
- Dunas de Maspalomas1.2 mi
- Maspalomas Dunes1.4 mi
- Playa de Maspalomas1.8 mi
- La Charca1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mur Neptuno Gran Canaria - Adults Only
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $174 |
Average price (weekend night) | $152 |
When to book a room at Mur Neptuno Gran Canaria - Adults Only
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in MaspalomasGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Las Palmas de Gran Canaria |
Distance to airport | 16.6 mi |
Everything you need to know for your stay in Maspalomas
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