Four Points by Sheraton Medan

Guests have mentioned that the beds are very comfortable and clean, ensuring a good night's sleep.

Yes, parking is available for customers, and the security is helpful.

Guests have praised the breakfast, describing it as very good with a wide variety to choose from. However, some have mentioned that the breakfast could be improved by using better coffee beans and ensuring that the food is refilled promptly.

Guests have consistently mentioned that the rooms are clean and quiet, providing a comfortable and clean experience. However, some guests have reported issues with the cleanliness of the room, such as the smell of cigarette smoke and the need for better maintenance.

Guests have highlighted the staff as very friendly and helpful, providing an amazing experience. However, some guests have mentioned that the staff could improve in terms of responsiveness and attentiveness.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

June is considered the low season, which could mean fewer crowds and potentially better rates.

The hotel is conveniently located near various attractions such as Medan Mall, Zengarden, and Shri Mariaman, making it easy to explore the area.

Some guests reported issues with the air conditioning and noise levels in certain rooms. It might be beneficial to inquire about these aspects when selecting a room.

Some guests experienced noise disturbances, particularly from nearby functions and other guests. Requesting a quiet room or bringing earplugs could help mitigate this issue.

Guests appreciated the proactive and accommodating staff, especially in handling early check-in requests. It might be worth contacting the hotel in advance for such arrangements.

While many guests praised the breakfast, some found the restaurant's food quality to be inconsistent. Exploring nearby dining options could provide additional choices.

The hotel offers an airport shuttle and valet parking, which can be convenient for travelers. It's advisable to inquire about these services for a smoother arrival and departure experience.

Some guests were disappointed with room allocation, such as receiving a room without windows or a different bed type than booked. Double-checking room details during booking could prevent such issues.

Some guests found the breakfast to be crowded, leading to delays in food replenishment. Visiting the breakfast area during off-peak times might offer a more relaxed dining experience.