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Hermes Palace Hotel Medan - Managed by Bencoolen

Jl.Pemuda No.22, Medan 20151, Indonesia
+62 614 515 777

$44+

Overall guest ratings

7.0/10 Good
Based on 260 reviews

Review highlights

  • 9.0
  • 8.4
  • 8.2
  • 6.1

Good to know

  • Clean bathroom

Nearby

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    About

    Hermes Palace Hotel Medan - Managed by Bencoolen offers an airport shuttle (available on request). Guests can visit the fitness center for a workout or grab a bite to eat at Sirocco, which serves Indonesian cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Train station shuttle
    • Designated smoking area
    • Free valet parking
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 260 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Food is delicious."
    • 8.2 "Very good internet connection."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Service is ok."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 3.2 "Quite uncomfortable."
      4.7 "53% said rooms were small."
      1.8 "82% didn't like the uncomfortable beds."
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    Overall Rating

    6.7 Good
    Based on 119 reviews
    • 9.2 "Terrific location."
    • 8.3 "Food is delicious."
    • 8.3 "Good value."
    • 7.1 "Good breakfast."
    • 6.6 "Service is ok."
    • 5.9 "Rooms are ok."
    • 3.4 "Not very comfortable."
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    Overall Rating

    6.3 Good
    Based on 7 reviews
    • 5.5 "Rooms are ok."

    Overall Rating

    6.4 Good
    Based on 101 reviews
    • 8.8 "Location is great."
    • 8.5 "Food is delicious."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Service is ok."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.2 "Vibe was decent."
    • 5.8 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
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    Overall Rating

    6.6 Good
    Based on 31 reviews
    • 8.9 "Location is great."
    • 6.5 "Service is ok."
    • 5.2 "Rooms are ok."
    • 2.8 "Quite uncomfortable."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean bathroom"
    data provided by TrustYou

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