When visiting Melrose, The Waverley Castle Hotel is a great choice to consider. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights include a snack bar/deli and a garden.
Pros: Location. Handy for Galashiels which was where we were going.
Cons: The room was dirty, with stained carpets and cup rings on the bedside table. The towel rail was rusty, and dirty. There was no wifi in the rooms - NO WIFI! £89 is about £50 over its price.
Cons: Check in staff had no personality Wifi is shocking Ads state that wifi is available Yes it is but only in the lobby At very weak
Pros: Grounds were superb,well tended and completely empty
Cons: No staff member even mentioned the grounds,first visit to breakfast room with approx. eight other guests attending was asked to move to designated numbered table,even although I had started eating !, ...
Pros: It was cheap and the location was good
Cons: It was run-down and needed upgrading in many areas. It seemed to cater exclusively to the over 70's. Bathroom was tiny
Pros: There were no croissants!
Pros: ROOM AND FOOD FINE
Cons: The so-called entertainment was not exactly up our street
Pros: All the normal facilities you would expect. Breakfast not charged as an extra. Staff seemed nice. Lovely grounds.
Cons: My room was very hot at night, which I resolved by opening the window, but seems a waste of heating. I thought the breakfast afforded a fair choice and it was a bonus that it was in with the price, ...
Pros: Not much
Cons: Everything Menu rubbish Like being in an old folks home Restaurant like a canteen
Pros: Reception staff were outstanding and could not do enough for me, a credit to the hotel.
Cons: I only got to the hotel a 8pm and left a 7am so could not comment or find any thing in that short stay.
Cons: Reception not manned on arrival. WiFi didn't work anywhere. Breakfast started too late so was missed. Staff unfriendly and argumentative especially when asked about WiFi issues.
Pros: We were looking forward to our stay. After registering we entered a room already occupied by other people. We were informed that for some reason not explained to us that they moved another couple into our room. We were put in what amounted to a hospital
Cons: room. We were not offered any other explanation except we could get into our room the next day, We were treated very dismissively as if it didn't matter. We sought accommodation elsewhere and frankly were treated with a lot more respect. Poor service.
Pros: ROOM AND FOOD FINE
Cons: The so-called entertainment was not exactly up our street
Pros: All the normal facilities you would expect. Breakfast not charged as an extra. Staff seemed nice. Lovely grounds.
Cons: My room was very hot at night, which I resolved by opening the window, but seems a waste of heating. I thought the breakfast afforded a fair choice and it was a bonus that it was in with the price, ...
Pros: Location. Handy for Galashiels which was where we were going.
Cons: The room was dirty, with stained carpets and cup rings on the bedside table. The towel rail was rusty, and dirty. There was no wifi in the rooms - NO WIFI! £89 is about £50 over its price.
Cons: Check in staff had no personality Wifi is shocking Ads state that wifi is available Yes it is but only in the lobby At very weak
Pros: Grounds were superb,well tended and completely empty
Cons: No staff member even mentioned the grounds,first visit to breakfast room with approx. eight other guests attending was asked to move to designated numbered table,even although I had started eating !, ...
Pros: It was cheap and the location was good
Cons: It was run-down and needed upgrading in many areas. It seemed to cater exclusively to the over 70's. Bathroom was tiny
Pros: Not much
Cons: Everything Menu rubbish Like being in an old folks home Restaurant like a canteen
Cons: Reception not manned on arrival. WiFi didn't work anywhere. Breakfast started too late so was missed. Staff unfriendly and argumentative especially when asked about WiFi issues.
Pros: We were looking forward to our stay. After registering we entered a room already occupied by other people. We were informed that for some reason not explained to us that they moved another couple into our room. We were put in what amounted to a hospital
Cons: room. We were not offered any other explanation except we could get into our room the next day, We were treated very dismissively as if it didn't matter. We sought accommodation elsewhere and frankly were treated with a lot more respect. Poor service.
