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Location and the city. Staff at the gym very nice. Unconfortable beds, rooms are a bit old and lack of decoration, the hotel allows people not installed in the hotel to use the pool, so when we intended to use the poll we had to sit on the flor cause there were no chirs available for hosts...
Very quiet hotel No internet access, TV set a bit old
Excellent value for money. Extremely nice staff, difficult to find anywhere else. Very interesting old town with a relaxing atmosphere.
Good price for a 4 star hotel.
The Sunday's buffet lunch in the Hotel is fabulous.
Conveniently situated as a base to explore the Douro valley. Helpful staff and excellent value for money.
Beautifully designed in a very nice location. Excellent staff; friendly, helpful, efficient. Great breakfast and dining experiences. A highlight of our stay in Portugal.
The peace and quiet - almost never seeing another guest, even though you were almost full. The food was very good The "background" music was both a poor choice and played far too loud, especially in the restaurant.
The design of the hotel is just gorgeous, and I cannot find the right words to describe the feeling you experience from lying in the bed simply contemplating the most spectacular view over the river and the vineyards... (we got ourselves a Riverview Room, please do the same!). The spa... well, what can I say about the spa...? Is just amazing....!
Everything perfect for romance. The Villa option is apart from the main building but you have full privacy in return.
The hotel design, the beautiful scenario of the douro hills and the overall tranquility. The untidiness of the room. The layout and in-room glass partitions not allow a desirable level of intimacy/privacy. No particular attention or pampering from hotel staff.
Location, View, Confort of the Room, Spa facilities, Silence and Breakfast. - Too dark in the room, - Restaurant for Dinner- food too heavy, lacking smoothness. - Check out- cold and not answering to a complaint I had (water leakeage in the shower room).
The hotel has an excellent location and an impressive architecture. The staff is friendly but not professional style. The facilities don't work in an efficient way. The hotel is taciturn and with a lack of life and music. The spa is badly managed and the mechanical equipment often broken. Poor lighting.
The balcony overlooking the beautiful Douro river. Spacious room and facilities. Wonderful breakfast.
View over the river was worth the extra cost
The room was spotlessly clean and the view from the balcony was exceptional!!! I also loved the lobby mural and view. The town of Regua is wonderful, and we found it the nicest and most charming in the whole Douro area. We actually booked in Regua because we were taking the Douro Azul cruise and it left from there. We felt extremely lucky to have happened upon your hotel. No.
excellent position with easy transfer to rooms overlooking the douro river and vineyards good restaurent and other restaurants nearby.excellent staff nothing
Right on river with good views, and close to best restaurants in town. Important to get the river views. A couple of the reception staff were not that helpful and spoke little English. One was very good.
The hotel is excellently located at directly at the river Douro in the heart of the Douro region. We received an upgrade and had a suite available with a perfect view to the river. Ask for a room with river view, because the rooms to the street side may be noisy due to heavy traffic. Also the breakfast buffet is really good. We could not find anything negative during our stay.
The view and the restaurant They need a lift to the car park
great view of the river, upgrade to a suite rooms need restoration, swimming pool not working
Handy location for railway station and excellent views over the Douro Single room for our daughter was expensive
proximity to boat, train and bus transport, great views of river, restaurant: good food, wine and service, and moderately priced, would have liked more tourist information available
A charming Hotel surounded by vineyard. The original house as been restaured giving the guess a mix of modern confort with a taste of tradition. Our Bedroom was big, well decorated, and very confortable. Bathroom was a very nice surprise very modern with only the finest materials. A final toutch was given by the Occitanne products. The breakfast is served in a large room with an excellent view. The buffet was five stars, we love the natural peaches. We finished with a nespresso coffee.
Very charming and confortable
I mostly liked the confort of the hotel (room included). The breakfast was fine. The breakfast room should be more sound efficient, any conversation we have over breakfast you can ear it all over the room.
rooms were to hot almost suffocating; breakfast incredible poor; parking for mini cars
When we had minor medical emergency, the staff responded immediately with true concern, which they showed throughout our stay. Pool and turkish bath were heavenly, very clean and well maintained. New carpet fumes in the hallway outside our room detracted from otherwise perfect stay.
Reception staff very helpful. Breakfast very good. Building light, airy and spacious. Restaurant very disappointing, let down by inefficient service and long waiting for menus, drinks, food.
Very good room, bathroom well equipped, and a very good quality breakfast.
Great location, easy to find, great views ( from all rooms). All facilities were great. Room was 2nd to none with lovely balcony. Limited parking at front, but we still got a spot quite easy.
gorgeous room, cool detail of having a window from the bathroom to the room and to the perfect douro view. unique view from the bar terrace at night. the swimming pool outside is actually a plastic tank. as usually, the single rooms are the least best ones, yet we pay the same as a couple.
We liked the countryside location yet convenient for Lamego and motorway access to the Douro valley. The propriertor herself gave us tips on what to see in various places. Our room was a thoughtful convertion of an outbuilding and gave us a sitting area as well as bedroom space on a mezzanine floor. Swimming pool about 100 metres walk from main house. Guests should be aware that the evening meal is 37.5 euros. It is reasonable value for money for a gourmet meal in a special location but the full meal is the only option offered.
We enjoyed an unbelievable warm atmoshere in an environmet that was full of history. The decoration of the rooms and the whole area gives a strong flavor of Portugese history which we really appreciated. The dinner we had was a perfect example to learn about traditional cusine of this region - we will come back - quite soon - to stay a bit longer and relax.
Undiscovered gem. The hotel is a true notbleman's century old family room that is still occupied by the owners (couple with 2 children). It is in the middle of a huge farm / family estate (the drive from the gate to the house is > 2km). Impressive property with 3 large and formal sitting rooms and 3 large and formal dining rooms. Large bedrooms in the basement. Decoration possibly too ornate / kitsch for some. The hotel is not on the gps and is hard to find. Would be better if they give the gps information of a nearby loation instead (E.G. gas station), so that they only need to give instruction on how to reach the hotel on the last km.
The hotel is very beautiful designed and decorated, however do not let beauty mislead you. The clerk tried to be very helpful and to compensate us for all the trouble the hotel caused. When we were there - they had 2 weddings in halls situated next to the guest rooms. They allowed loud music to play until after midnight! We were there with 2 small children and it was horrible. It seems that they just do not care about their guests. the room was very smelly (smell like cat pee) and there was a showercup hang on the door).the room have a window and a door that opened to the outdoor dining room - so you couldn't open them as you had no privacy - and that was a major problem as there was no airconditioner in the room!!! I would not recommened this place to anyone.
During our five weeks in Spain and Portugal this amazing quinta was by far the highlight of our hotel experiences on this or any other trip The building itself is furnished with such style and elegance we felt we were staying in a castle. The really fun thing is that many of the decorative items in the lovely rooms are actually for sale. It was like having a totally private, unhurried shopping experience! The English-speaking staff were extremely attentive, welcoming and helpful. We were encouraged to walk around the extensive vineyards and orchards and pick all the fruit we wanted. I cannot say enough good things about this amazing destination. It was totally awesome...we didn't want to leave, and are already talking about returning.
I would recommend anybody in the area to stay at this hotel. This is not 5* Sheraton with plasma TV and state of the art air con but it is 5* character and comfort and friendliness. The food if you stay for dinner is very local and amazing good value and breakfast is as good as you will get anywhere.The building has been restored magnificently and if you are near the Douro it is a must.Although booked for one night did extend the booking to two nights as we were so impressed
Charming staff, wonderful common areas. Large room and bath. Wonderful setting on a large farm Hard to find
Hotel was in need of a make-over and has been somewhat neglected. Pool was brown and not in use, breakfast buffet was average - compared to other hotels in Portugal. Bed and pillows hard and found much better hotels at the same price in Porto.
Staff were polite and friendly and the breakfast was good. Beds were quite comfortable. our room had a wonderful view over the river and surrounding hills. Cleanliness of the car parking area around the front of the hotel could have been better.
convenient to river quay and river trips
Although situated about 20 minutes' walk from the centre of this little town, there was a delightful path alongside the Duoro River, or a slightly shorter walk along the street. Our room gave a superb view over the river to the hills beyond, with terraces of grapevines everywhere. Room was not huge, but clean and perfectly comfortable. Good breakfast. There was a good value dinner menu prominently displayed on the reception desk, which we took to be their in-house offer. Not so - it was from a sister hotel at the very opposite end of town. However, all was not lost, as a hotel right next door did do dinner, and we enjoyed a great meal there instead.
The Breakfast was very poor with no personnel touch. Beds are very hard. Personnel not very helpful at the Breakfast room and at the reception, they are more interested on watching TV.
Clean, comfortable room. Good value for the money. Good included breakfast. Excellent restaurant next door. Remodeling currently underway -- pretty noisy.
Air condition one of the staff understood english easy to find Small room No refrigerator Only one of the staff understood english
It was near the center of the city and it was clean and nice for the price paid.
The location was ideal for guests with a car. Rooms were clean and neat. Staff didn't have much English and couldn't provide advice on reasonably-priced restaurants in the vicinity.
Kind hotel stsff, clean, value for money No
The Douro Riverside with the Bars Cool swimmingpool
Good location for Douro valley The town itself is pretty unattractive with very little in the way of bars and restaurants so not suitable for long stays at this hotel. The main disappointment was that there was not outside eating facilities as advertised - were told that this is only used for special occasions. The weather was glorious so it was annoying to have to eat inside. Also, the swimming pool is next to a road - screened by hedges but still noisy.
it was short no restaurant on both evenings - kitchen said to be out of commission. Food was being served in dining room but only to Portuguese National jet-ski contestants, we were informed this food was brought in from another restaurant.
Nice personal, clean, value for money No
the place is quiet and peacefull
Definitely the place to be if you want to explore the mid-section of the Douro River. A very spacious place, a huge bathroom, very quiet, perfect if you are looking for a resting place Just forget about the breakfast. Choices are close to nil, and their quality is 0. No regional products, no proper scrambled eggs, no proper juices, I even got rotten (although fresh) grapes. Skip the breakfast at this hotel and get a proper breakfast at a nearby restaurant called The Gentleman
In general everything was good, but really nothing special - for to stay one night - ok.
location of hotel close to railway station no internet connection for guests, limited information about location for the tourists, level of english of staff
clean, good value for money
First evening no warm water
The fair price. The croissants served at breakfast were delicious. The cleanness of the rooms. The hotel location, next to the river Douro (but not facing it), is very convenient. The noise from the street. The hotel is great for a short stay while on a trip but not for relaxing. Some of the rooms face a very busy street and not even the double glass windows prevented the noise.
position for going on to other places
Friendly hotel staff. Hotel could use some fresh paint and furniture.
Automatic lights in corridor. Cleanliness of room. Everything else was okay. Traffic noise but not too bad.
My whole stay process handled very professionally; very good value; comfortable & location. No elevator, a minor point for me.
Location of hotel The rooms are a bit basic, pipes along the walls in the bathroom