Lelux Hotel

The hotel is centrally located, close to many attractions and public services, making it convenient for exploring the city.

Some guests have mentioned difficulties with parking, including high costs and limited availability, so it's advisable to consider parking options in advance.

Guests have generally found the hotel to be clean, but a few have mentioned specific areas that may need attention, such as the lobby and certain rooms.

Guests have praised the friendly and helpful staff, particularly the concierge and housekeeping, as well as the fast and stable WiFi for video calls.

While some guests found the beds comfortable, others mentioned that the beds and pillows were too hard for their liking, so it may vary based on personal preference.

Some guests reported issues with cleanliness and maintenance in certain rooms, including bugs, unclean bathrooms, and outdated furniture. It may be beneficial to inquire about the condition of specific rooms before booking.

Several guests were surprised by unexpected fees, such as a security deposit of $250 and charges for parking. It's advisable to clarify all potential additional costs before arrival.

Parking availability and associated costs were sources of frustration for some guests. It's recommended to inquire about parking arrangements and costs in advance or explore alternative parking options nearby.

The hotel's central location was praised by many guests for its proximity to public services, attractions, and the metro station. This can be advantageous for exploring Montreal's key areas.

While some guests had negative encounters with staff, many others highlighted the friendly and helpful nature of the hotel's employees. Engaging with staff for assistance and recommendations can enhance the overall experience.

Several guests mentioned issues with cleanliness, hygiene, and maintenance in various areas of the hotel. It's advisable to manage expectations and communicate any concerns promptly to the staff.

Guests were taken aback by the requirement for a $250 security deposit, which was not always communicated clearly during the booking process. It's recommended to confirm such policies beforehand.

Some guests noted challenges related to accessibility, such as the presence of stairs to access certain rooms. Individuals with mobility concerns may benefit from inquiring about accessibility features.

A few guests reported noise disturbances and discomfort related to room amenities. It may be beneficial to inquire about noise levels and room features to ensure a comfortable stay.

Some guests experienced discrepancies regarding the inclusion of breakfast and parking, emphasizing the importance of confirming such details directly with the hotel to avoid misunderstandings.