The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests reported issues with room cleanliness and facilities, such as broken showers, clogged sinks, and lack of basic amenities. Review room options thoroughly before booking.
Several guests mentioned noise disturbances from the street, so consider requesting a room away from the main road if you are sensitive to noise.
Some guests experienced issues with heating and air conditioning, so it's advisable to confirm the functionality of these amenities before your stay.
A guest reported being charged multiple times for their stay, highlighting the importance of clarifying payment procedures and confirming any prepayments or incidental charges.
The hotel's proximity to attractions like Moscow Zoo, Patriarch's Pond, and the Kremlin makes it convenient for sightseeing. Take advantage of the central location for easy access to these landmarks.
Some guests were disappointed by the limited services, such as the closure of the restaurant and bar. Manage your expectations regarding on-site amenities and dining options.
If you encounter issues with your room or services, don't hesitate to communicate with the staff. Several guests praised the helpfulness of the staff in resolving their concerns.
While the hotel offers free parking nearby, it's important to note that availability is not guaranteed. Plan accordingly if you intend to use this amenity.
Some guests found the standard double rooms to be smaller than expected. Consider your space requirements when selecting a room type.
One guest encountered challenges with refund processing after modifying their reservation. Exercise caution and ensure clear communication when making changes to your booking.