Mamaison All-Suites Spa Hotel Pokrovka

The spa offers outstanding amenities, including a sauna, steam room, indoor pool, and a variety of massage options. Guests can also enjoy a hammam and a spa bath for a truly relaxing experience.

Guests have praised the spacious, clean, and well-designed rooms, each equipped with a kitchen and a working space, providing a fabulous experience. However, some guests mentioned that the sofas and carpets are a bit used and should be replaced.

The hotel's personnel are described as very friendly, helpful, and accommodating. They are fluent in English and are eager to assist guests, making the stay feel like home.

The hotel offers an amazing breakfast, and guests have access to a restaurant and a bar/lounge. However, some guests mentioned that the lobby is not as good as the room.

The hotel is conveniently located in one of Moscow's most lovely and lively neighborhoods, making it easy for guests to explore nearby attractions such as the GUM Shopping Centre, St. Basil's Cathedral, and the Bolshoi Theatre.

Several guests appreciated the well-equipped kitchen in the spacious rooms, providing a convenient option for self-catering during their stay.

Guests enjoyed the spa facilities, particularly the sauna, hammam, and pool with massaging jets. It's recommended to take advantage of these amenities during your visit.

The hotel's central location in a lively neighborhood was highlighted by many guests, making it a great base for exploring nearby attractions such as the GUM Shopping Centre, St. Basil's Cathedral, and the Bolshoi Theatre.

Some guests mentioned that the hotel is in need of renovation. While the spacious and well-designed rooms were praised, it's worth considering the potential impact of any renovation work on your stay.

Guests recommended choosing a room with a view and a working space, as well as being mindful of potential issues with furniture such as sofas and carpets.

The warm and helpful staff received numerous positive mentions, contributing to a welcoming atmosphere and enhancing the overall guest experience.

Some guests noted discrepancies in the hotel's SPA policies, particularly regarding children's access after 6 PM. It's advisable to clarify such policies before making use of the SPA facilities.

While the hotel offers a restaurant and bar/lounge, guests suggested exploring nearby dining options due to mixed feedback on the hotel's breakfast and limited amenities in the immediate vicinity.

The hotel offers increased accessibility and multilingual staff, which can be beneficial for guests with specific needs or language preferences.

Several guests mentioned issues with the Wi-Fi, including slow and unstable connections. It's advisable to consider this aspect, especially if reliable internet access is essential during your stay.