Pros (+) A small continental breakfast was included. The receptionist was friendly.
Cons (-) The room was non smoking but had a musty odor. The bathroom floor had a rusty spot and a small puddle.
2 stars
SureStay Hotel by Best Western Mt Pleasant
102 East Burton Road, Mount Pleasant, TX 75455-2238, United States
Mount Pleasant, TX
See location+1 903 577 7377Photos of SureStay Hotel by Best Western Mt Pleasant
Overview
Hotel in Mount Pleasant with free breakfast and a 24-hour fitness center An outdoor pool, a 24-hour fitness center, and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. SureStay Hotel by Best Western Mt Pleasant offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. This Mount Pleasant hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
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Amenities at SureStay Hotel by Best Western Mt Pleasant
- Outdoor pool
- Fitness center
- Restaurant
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Meeting/Banquet facilities
Dining
- Restaurant
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
Bathroom
- Hairdryer
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Media and entertainment
- Flat-screen TV
Workspace
- Desk
General
- Family rooms
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of SureStay Hotel by Best Western Mt Pleasant
6.3
Okay
346 verified ratings
Wonderful
103
Very good
34
Good
52
Okay
30
Fair
32
Mediocre
28
Poor
67
Summary of reviews
Guests say
Guests appreciated the location and some positive aspects like bed comfort and breakfast options. However, many reviews highlighted significant cleanliness issues, rude staff, and outdated facilities, leading to a generally negative experience for several guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.5 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's complimentary breakfast?
The hotel offers a complimentary breakfast, although some guests have mentioned that the breakfast options were limited.
How is the cleanliness of the hotel's rooms and facilities?
Guests have reported mixed experiences with cleanliness. While some found the rooms clean and inviting, others mentioned issues with dirty baseboards, carpets, and outdated furniture.
Is the hotel's parking area easily accessible and spacious?
The hotel provides free parking, but some guests have mentioned concerns about the parking lot. However, others have noted that the grounds and building are well-kept.
What are the best times to visit the hotel?
The hotel's high season is in July, and the low season is in April. It's advisable to plan your visit accordingly to avoid peak times and ensure a more comfortable stay.
How is the quality of the beds in the hotel?
Guests have had varied experiences with the beds. While some found them comfortable, others mentioned issues with uncomfortable pillows and outdated furniture.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Towels
Some guests mentioned that they had to buy their own towels as the hotel didn't have any extras, so it might be helpful to bring your own, just in case.
Check Room Amenities
Guests have reported issues with room amenities such as the TV, air conditioning, and phone. It might be a good idea to check these upon check-in and request a room change if needed.
Plan Breakfast Alternatives
Several guests were disappointed with the breakfast, so it might be a good idea to have alternative breakfast options planned, especially if you have specific dietary requirements.
Inquire About Room Updates
Some guests mentioned that the rooms were in need of updating, with issues such as dirty carpets and outdated furniture. It might be helpful to inquire about the room's condition before booking.
Confirm Pool Availability
Some guests were disappointed to find the pool drained. It's advisable to confirm the pool's availability if it's an important amenity for your stay.
Bring Your Own Toiletries
A few guests mentioned issues with the cleanliness of the bathrooms and the availability of toiletries. Bringing your own toiletries might be a good idea.
Check for Signage
The hotel is currently undergoing signage transitions, so it might be slightly challenging to find. It's advisable to use GPS and keep an eye out for the new signage.
Be Prepared for Room Pricing
Some guests reported unexpected increases in room prices, so it's advisable to confirm the pricing before booking and check for any additional charges upon check-in.
Keep Expectations Realistic
While the hotel has received mixed reviews, it's important to keep expectations realistic, especially regarding the breakfast quality and room conditions.
Location
102 East Burton Road, Mount Pleasant, TX 75455-2238
What's nearby
- Titus Regional Medical Center256 yd
- Mount Pleasant Civic Center0.3 mi
- Modern Western Museum1 mi
- Mount Pleasant Country Club1.2 mi
- Shadow Lakes Golf Course2.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Hotel by Best Western Mt Pleasant
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $77 |
Average price (weekend night) | $76 |
When to book a room at SureStay Hotel by Best Western Mt Pleasant
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at SureStay Hotel by Best Western Mt Pleasant
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Value for money | 7.5 |
|---|---|
Distance to city center | 1.4 mi |
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