Services and conveniences
Basics
General
Dining
Bathroom
Accessibility and suitability
Family friendly
Media and entertainment
Laundry
Outdoor
Bedroom
Things to do
Parking and transportation
Pool and spa
Workspace
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit Hotel Serena Palace?
The high season at Hotel Serena Palace is in February, while the low season is in July.
How is the quality of the beds at Hotel Serena Palace?
Guests have mentioned that the rooms at Hotel Serena Palace are comfortable and the executive rooms are spacious.
Is parking available at Hotel Serena Palace?
Yes, Hotel Serena Palace offers free parking as one of its amenities.
How is the food quality at Hotel Serena Palace?
Guests have praised the good quality food at Hotel Serena Palace.
How is the cleanliness at Hotel Serena Palace?
While some guests have mentioned that the property requires major maintenance, others have appreciated the cooperative staff and the cleanliness of the rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported that the executive rooms are spacious and comfortable, while others mentioned that the standard rooms may not meet expectations in terms of cleanliness and maintenance.
Be Mindful of Room Descriptions
Several guests noted discrepancies between the rooms shown in pictures and the actual rooms provided. It's advisable to clarify room details and amenities before booking.
Check for Cleanliness
Multiple guests expressed concerns about the cleanliness of the rooms and bathrooms. It's recommended to inquire about the cleaning protocols and request a well-maintained room upon check-in.
Verify Amenities and Services
Some guests mentioned issues with facilities such as hot water availability, air conditioning, and room service. It's advisable to confirm the status of these amenities before arrival.
Location Advantage
The hotel's proximity to the market and attractions like Shah Ruk-ne-Alam Shrine and Multan Stadium was appreciated by several guests, making it convenient for exploring the area.
Parking Consideration
Guests highlighted challenges with the parking area, describing it as awkward. If traveling by car, it's recommended to inquire about the parking arrangements in advance.
Be Aware of Breakfast Options
While some guests praised the quality of the food, others expressed disappointment over the limited breakfast offerings. It's advisable to clarify the breakfast options before booking.
Staff Interaction
Several guests commended the cooperative and friendly nature of the staff, while others reported unprofessional behavior. Being mindful of potential variations in staff service is advisable.
Maintenance Concerns
Multiple guests raised issues regarding the maintenance of the property, including bathroom conditions, room odors, and overall cleanliness. It's recommended to inquire about recent maintenance efforts.
Consider Seasonal Factors
If planning a visit, it's worth noting that the hotel experiences high seasonality in February and low seasonality in July. Planning a visit accordingly may impact the overall experience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
|---|---|
High season | August |
Average price (weeknight) | $12 |
Average price (weekend night) | $13 |
Value for money | 6.5 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Multan |
Distance to airport | 2.2 mi |