Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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9.2 "Terrific location."10.0 "
City centre within easy reach , said 100%." 9.2 "Great parking , according to 92%." -
7.5 "Good service."9.6 "96% found the
staff to be very friendly ." -
4.6 "Rooms are not good."4.4 "56% didn't like the
uncomfortable beds ." 3.7 "63%complained about the bathroom ." 4.3 "57% hadproblems with the shower ." 3.8 "62% wereunsatisfied with the kitchenette ." 2.7 "73%criticized the small bathroom ." 2.1 "79% thought they werepoorly maintained ." 4.0 "60% said thebathroom was dirty ." 1.4 "Air conditioning was criticized by 86%." -
4.4 "Breakfast is below average."0.0 "100% said the
breakfast was too expensive ." -
0.8 "Disappointing internet connection."0.8 "92% said the
wifi quality was bad ."
Overall Rating
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9.1 "Terrific location."10.0 "
City centre within easy reach , said 100%." -
7.0 "Good service."
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5.3 "Average value."
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4.8 "Not very comfortable."4.4 "56% didn't like the
uncomfortable beds ." -
4.4 "Breakfast is below average."
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4.3 "Rooms are not good."4.4 "56% didn't like the
uncomfortable beds ." 3.3 "67%complained about the bathroom ." 2.0 "80% thought they werepoorly maintained ." 3.8 "62% said thebathroom was dirty ." -
0.6 "Disappointing internet connection."0.6 "94% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."9.4 "
Great parking , according to 94%." 10.0 "City centre within easy reach , said 100%." -
7.7 "Good service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 7.0 "70% found therestaurant service to be one of the best ." -
5.4 "Average value."
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4.6 "Breakfast is below average."0.0 "100% said the
breakfast was too expensive ." -
4.2 "Rooms are not good."3.6 "64%
complained about the bathroom ." 4.3 "57% didn't like theuncomfortable beds ." 3.9 "61% hadproblems with the shower ." 4.1 "59% wereunsatisfied with the kitchenette ." 2.2 "78%criticized the small bathroom ." -
3.5 "Vibe wasn't good."2.2 "78%
criticized the unstylish hotel ." -
1.0 "Disappointing internet connection."1.0 "90% said the
wifi quality was bad ."
Overall Rating
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9.3 "Terrific location."
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7.9 "Good service."
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5.0 "Rooms are ok."
Recent reviews
- All reviews
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- Negative
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5.3review from
Good dinner menu for very good prices. practical apartment with kitchen we can use. Difficult to communicate if you do not know french - good there was one staff who can understand and talk english a bit. We expected to live in a hotel room and not in an apartment outside the hotel but it is ok.
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6.7review from
The room was fantastic for a family, small kitchenette, nice view, very clean pool, games for the kids, very comfortable ambience. good deal for the dinner buffet. Very enjoyable stay in a nice town close to the wine route. We would have liked to stay longer. One of the beds in the room had a very bad spring, the other beds were either too soft or too hard. The kids didn't care. Need to ask the hotel before arrival if you will want to use the kitchenette so that they will provide utensils and plates. We had to wait one night before we could get the stuff.
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7.3review from
The hotel is a quiet place. Very good sxervicies. Excellent hotel staff. Cleanliness was questionable. I had the same towels an entire week!
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4.0review from
Swimmingpool in the garden. Small kitchen in the rooms - at least we used the fridge. Breakfast in what looked like a 'school cantina' - noicy, not much to chose from at breakfast - too expensive. The bedrooms was like dorms with bunkbeds. Hard to find a good restaurant in the neighbourhood.
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5.7review from
Not the big luxury, but small price was ok Needs a bit of refurbishing
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4.0review from
The Grand Hotel benefits from a good situation amid a wonderful environment, but it needs some critical evaluation by its management: our room was not really tidy and the sheets were torn. Breakfast was not good: bread rolls were not daily fresh, only 1 choice of meat, only 1 choice of cheese (herb cheese) and the eggs were frozen. Not a good publicity for their restaurant, where we didn't have dinner because of that bad breakfast.
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3.4review from
They were pet friendly. They were also able to provide a baby cot and had high chairs in breakfast room. The bathroom in our room was appalling, there was a foul smell of mold. It was so bad we avoided using it and did not use the shower. We had booked the Studio room as it was supposed to have a kitchenette. There was a sink and microwave but no utensils, not even a glass or cup.
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7.0review from
Excellent Value, Friendly Staff, Good location
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6.7review from
The room was fantastic for a family, small kitchenette, nice view, very clean pool, games for the kids, very comfortable ambience. good deal for the dinner buffet. Very enjoyable stay in a nice town close to the wine route. We would have liked to stay longer. One of the beds in the room had a very bad spring, the other beds were either too soft or too hard. The kids didn't care. Need to ask the hotel before arrival if you will want to use the kitchenette so that they will provide utensils and plates. We had to wait one night before we could get the stuff.
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7.3review from
The hotel is a quiet place. Very good sxervicies. Excellent hotel staff. Cleanliness was questionable. I had the same towels an entire week!
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7.0review from
Excellent Value, Friendly Staff, Good location
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5.3review from
Good dinner menu for very good prices. practical apartment with kitchen we can use. Difficult to communicate if you do not know french - good there was one staff who can understand and talk english a bit. We expected to live in a hotel room and not in an apartment outside the hotel but it is ok.
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4.0review from
Swimmingpool in the garden. Small kitchen in the rooms - at least we used the fridge. Breakfast in what looked like a 'school cantina' - noicy, not much to chose from at breakfast - too expensive. The bedrooms was like dorms with bunkbeds. Hard to find a good restaurant in the neighbourhood.
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5.7review from
Not the big luxury, but small price was ok Needs a bit of refurbishing
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4.0review from
The Grand Hotel benefits from a good situation amid a wonderful environment, but it needs some critical evaluation by its management: our room was not really tidy and the sheets were torn. Breakfast was not good: bread rolls were not daily fresh, only 1 choice of meat, only 1 choice of cheese (herb cheese) and the eggs were frozen. Not a good publicity for their restaurant, where we didn't have dinner because of that bad breakfast.
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3.4review from
They were pet friendly. They were also able to provide a baby cot and had high chairs in breakfast room. The bathroom in our room was appalling, there was a foul smell of mold. It was so bad we avoided using it and did not use the shower. We had booked the Studio room as it was supposed to have a kitchenette. There was a sink and microwave but no utensils, not even a glass or cup.
