Trademark Hotel
Photos of Trademark Hotel
Overview
Amenities at Trademark Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
General
- Family rooms
- Fireplace
- Seating area
- Slippers
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Fan
- Fire extinguisher
- Smoke alarms
- Air-conditioned
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Things to do
- Board games/puzzles
- Game room
- Darts
- Beauty salon
- Bowling
- Table tennis
- Pool table
Pool and spa
- Spa and wellness center
- Rooftop pool
- Massage
- Heated pool
- Outdoor pool
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Allergy-free room
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
- Kids' club
Bathroom
- Shower
- Bathtub
- Hairdryer
- Private bathroom
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Books
- Cable or satellite TV
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Bedroom
- Wardrobe or closet
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Trademark Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is in a great location, anchoring an upmarket shopping mall, providing access to numerous choices for shopping and dining. It is also central to everything one could possibly want to do in Nairobi.
What can guests expect from the hotel's staff?
The staff is incredibly friendly, charming, helpful, and accommodating, making the visit a special treat. They are amazing, sweet, and a delight to interact with.
How are the hotel's rooms described?
The rooms are described as modern, clean, nicely designed, and comfortable, with big and comfy beds. However, some guests mentioned that the rooms could be noisy, with sound and music coming from the mall.
What dining options are available at the hotel?
The hotel offers a very wide selection of food available, with good and abundant breakfast options. Guests also praised the hotel's restaurants, such as Harvest and Hero, for their incredible food and service.
What are the hotel's unique offerings for special occasions?
The hotel made a birthday even more special with a welcome birthday cake, a card signed by the Guest Relations Manager, complementary tickets for activities at the Village Market, and an amazing view from the room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances, particularly from the nearby shopping mall and activities in the hotel. Requesting a room away from potential sources of noise could enhance the overall stay experience.
Check Room Amenities
Guests highlighted the modern and clean rooms, but some mentioned that certain amenities were minimal or not up to standard. It's advisable to check the room amenities thoroughly before confirming the reservation.
Explore Nearby Attractions
The hotel's proximity to the Village Market offers convenient access to various dining and retail options. Guests appreciated the location for its safety and access to amenities.
Be Mindful of Room Selection
While the hotel offers a comfortable stay, some guests found the rooms to be small or noisy. Checking room layouts and potential noise sources before booking can help in selecting the most suitable accommodation.
Utilize the Rooftop Pool
Guests enjoyed the rooftop pool and its stunning views. It's recommended to take advantage of this facility, especially during good weather, for a relaxing experience.
Consider Special Requests
Some guests mentioned that the staff was accommodating and willing to address issues promptly. Making special requests, such as room preferences or additional amenities, could enhance the overall stay.
Check for Special Offers
Some guests received complimentary breakfast or other gestures to compensate for inconveniences. Inquiring about special offers or packages during the booking process might add extra value to the stay.
Plan for Transportation
Guests reported mixed experiences with airport shuttle services. It's advisable to confirm transportation arrangements in advance to avoid any last-minute inconveniences.
Explore Dining Options
The hotel's restaurants, Harvest and Hero, received positive feedback. Guests can look forward to enjoying a variety of food options and excellent service during their stay.
Location
What's nearby
- The Aga Khan University Hospital0.4 mi
- Nairobi National Museum3.1 mi
- Regency Palms Casino3.8 mi
- Central Park4 mi
- Teleposta Towers4 mi
- National Museums of Kenya-Nairobi Gallery4 mi
- City Hall4.1 mi
- RKL Casino4.1 mi
- Kenyatta Mausoleum4.2 mi
- Kenyatta International Conference Centre4.2 mi
- Nairobi NV Park4.4 mi
- The Nairobi Hospital4.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Trademark Hotel
Low season | August |
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High season | September |
Average price (weeknight) | $195 |
Average price (weekend night) | $144 |
When to book a room at Trademark Hotel
KAYAK's top tips for your stay at Trademark Hotel
FAQs when booking at Trademark Hotel
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See most recommended stays in NairobiGood to know
Value for money | 7.7 |
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Distance to city center | 4.5 mi |
Nearest Airport | Nairobi Wilson |
Distance to airport | 6.3 mi |