Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.7 "Wonderful beach."
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9.1 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." -
8.0 "Very nice wellness & sports facilities."8.6 "86%
loved the sauna ." -
7.8 "Tasty food."8.1 "
Yummy desserts , said 81%." -
7.1 "Good service."9.6 "96% found the
staff to be very friendly ." 7.9 "79% thought theservice was very professional ." 8.9 "89% said therecreation staff was great ." -
6.9 "Internet is average."6.9 "69% thought the
wifi quality was ok ." -
6.7 "Breakfast is mediocre."
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6.5 "Average cleanliness."5.9 "Only 59% said
rooms were clean enough ." -
5.0 "Rooms are ok."2.6 "74%
complained about the bathroom ." 4.1 "59% saidrooms were small ." 2.4 "76% said thebathroom was dirty ." 1.3 "For 87%, therooms looked old ." 1.4 "86% thought they werepoorly maintained ." -
2.7 "Horrible vibe."1.6 "84%
criticized the unstylish hotel ."
Overall Rating
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9.8 "Wonderful beach."
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8.7 "Location is great."10.0 "100%
appreciated the closeness to the beach ." -
8.1 "Very nice wellness & sports facilities."
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7.7 "Tasty food."
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7.0 "Good service."9.7 "97% found the
staff to be very friendly ." -
6.5 "Breakfast is mediocre."
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5.8 "Pool is mediocre."
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4.3 "Rooms are not good."5.0 "
Beds were acceptable for 50%." -
2.8 "Horrible vibe."1.6 "84%
criticized the unstylish hotel ."
Overall Rating
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9.5 "Wonderful beach."
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9.2 "Terrific location."
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7.8 "Wellness & sports facilities were pleasant enough."
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7.1 "Good service."9.7 "97% found the
staff to be very friendly ." -
6.4 "Breakfast is mediocre."
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5.3 "Pool is mediocre."
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4.8 "Rooms are not good."3.9 "61% said
rooms were small ." 2.8 "72%complained about the bathroom ." -
2.8 "Horrible vibe."1.8 "82%
criticized the unstylish hotel ."
Overall Rating
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9.2 "Terrific location."
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8.0 "Very nice wellness & sports facilities."
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7.7 "Tasty food."
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7.3 "Good service."9.7 "97% found the
staff to be very friendly ." -
6.7 "Breakfast is mediocre."
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6.5 "Average amenities."
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6.1 "Average cleanliness."
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5.1 "Rooms are ok."
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2.8 "Horrible vibe."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.7review from
Only good thing about hotel is location. Hotel needs full renovation. If you want to stay in Narva-Jõesuu, stay at Meresuu Spa.
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5.3review from
spa We stayed for 4 days, but nobody cleaned our room. Very simple food.
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4.3review from
The breakfast was good. I think the staff tried to make the best of what they had - the facilities they had. It was outside of the city of Narva, so I felt that I and my vehicle were safe. I don't know Narva very well, but poeple have warned me that you must be careful. (1) It was hard to figure out the last 200 meters of the drive to the hotel. It was not clear where we could drive or how to get to the main entrance or park. (2) The room was small and the bed and the mattress were old. (3) My associate said that the room on the third floor was noisy for sleeping -- people were talking - I did have this experience. (4) The hot water in the shower was cold for a very long time. I thought that perhaps they did not have hot water, but I let the faucet run and finally it became warm and eventually hot. ---- Maybe the star rating is relative? Maybe for Narva this is a multi-star hotel? I came from the Swissotel in Tallinn to this hotel and there is no comparison. I think the star rating is much too high.
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6.4review from
Very good value for the money, nice location by the beach and OK treatments
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3.7review from
Only good thing about hotel is location. Hotel needs full renovation. If you want to stay in Narva-Jõesuu, stay at Meresuu Spa.
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5.3review from
spa We stayed for 4 days, but nobody cleaned our room. Very simple food.
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4.3review from
The breakfast was good. I think the staff tried to make the best of what they had - the facilities they had. It was outside of the city of Narva, so I felt that I and my vehicle were safe. I don't know Narva very well, but poeple have warned me that you must be careful. (1) It was hard to figure out the last 200 meters of the drive to the hotel. It was not clear where we could drive or how to get to the main entrance or park. (2) The room was small and the bed and the mattress were old. (3) My associate said that the room on the third floor was noisy for sleeping -- people were talking - I did have this experience. (4) The hot water in the shower was cold for a very long time. I thought that perhaps they did not have hot water, but I let the faucet run and finally it became warm and eventually hot. ---- Maybe the star rating is relative? Maybe for Narva this is a multi-star hotel? I came from the Swissotel in Tallinn to this hotel and there is no comparison. I think the star rating is much too high.
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6.4review from
Very good value for the money, nice location by the beach and OK treatments
