Guest reviews
Overall Rating
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8.9
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8.6
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7.6
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7.3
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7.1
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7.0
Recent reviews
- All reviews
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- Neutral
- Negative
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6.7review from
Both the staff and the room were very welcoming after a long journey. The room was clean and comfortable and had a very contemporary feel to it. The mini bar / fridge was out of order.
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8.0review from
Rooms a short walk away from schloss but large, modern and clean. B'fast was superb and easily the best we had during our stay in the Rhine. Food in Restaurant v good but wine expensive (no bottle for less than 23 euro).
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4.4review from
The Staff was friendly at the reception. Very friendly in the restaurant ( which offers excellent food) but was rather empty that evening, just another table. From the website you might understand you will sleep in a castle at very attractive prices. In fact the lower pricing is offering rooms in a guest house located at 300 m distance from the reception. Rooms are clean, but located on the side of a very busy trafic road. So If you want to sleep in the castle you will have to book higher prices rooms. Not also sure the price from the Booking.Com reservation was the same than the one invoiced.
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7.4review from
It was a beautiful palace. The staff was more than courteous and helpful. Information said breakfast was $8.00 per person. While my son and I had only coffee the first morning and nothing the second morning, $32 was added to the room cost. a surprize, but am writing them directly as it could have just been an assumption on someone's part.
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6.8review from
calm, peaceful Wifi was not working on the 2nd floor and the photos on the internet did not reflect the reality (it is the Gästehaus and not the Schloss, so please make it clear)
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7.2review from
Clean modern well equipped guest room, tasteful bathroom, excellent breakfast.
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4.8review from
The distance from the guesthouse to the hotel. There was no parking as stated due to the grounds being laid out for an open air concert. The evening meal was a disaster despite a fabulous menu A formal complaint was made and the cost was deducted from the bill. It took 2 hours from starter to main course,despite several complaints
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6.0review from
clean the street beside the room was too noisy
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8.0review from
excellent room, lovely staff
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6.7review from
Both the staff and the room were very welcoming after a long journey. The room was clean and comfortable and had a very contemporary feel to it. The mini bar / fridge was out of order.
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7.4review from
It was a beautiful palace. The staff was more than courteous and helpful. Information said breakfast was $8.00 per person. While my son and I had only coffee the first morning and nothing the second morning, $32 was added to the room cost. a surprize, but am writing them directly as it could have just been an assumption on someone's part.
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6.8review from
calm, peaceful Wifi was not working on the 2nd floor and the photos on the internet did not reflect the reality (it is the Gästehaus and not the Schloss, so please make it clear)
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7.2review from
Clean modern well equipped guest room, tasteful bathroom, excellent breakfast.
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4.4review from
The Staff was friendly at the reception. Very friendly in the restaurant ( which offers excellent food) but was rather empty that evening, just another table. From the website you might understand you will sleep in a castle at very attractive prices. In fact the lower pricing is offering rooms in a guest house located at 300 m distance from the reception. Rooms are clean, but located on the side of a very busy trafic road. So If you want to sleep in the castle you will have to book higher prices rooms. Not also sure the price from the Booking.Com reservation was the same than the one invoiced.
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4.8review from
The distance from the guesthouse to the hotel. There was no parking as stated due to the grounds being laid out for an open air concert. The evening meal was a disaster despite a fabulous menu A formal complaint was made and the cost was deducted from the bill. It took 2 hours from starter to main course,despite several complaints
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6.0review from
clean the street beside the room was too noisy
