Skyways Hotel New Castle, De

The high season at the hotel is in July, so if you prefer a livelier atmosphere, that would be the best time to visit. However, if you prefer a quieter experience, you might want to consider visiting during the low season in March.

While some guests found the beds comfortable, others mentioned that the mattresses were worn and too soft. If you have specific preferences for mattress firmness, it might be helpful to inquire about this when booking your stay.

The hotel offers parking, but some guests mentioned that the parking lot was very dark, making it difficult to read the room numbers without getting out of the car. It's advisable to arrive during daylight hours if you have concerns about navigating the parking area.

Many guests appreciated the complimentary breakfast and the nearby restaurant options. However, a few guests mentioned that the breakfast room had limited choices and that the quality of the breakfast could be improved.

Guests generally found the staff to be friendly and helpful, with some mentioning exceptional customer service. However, a few guests also mentioned issues with the cleanliness of the rooms and common areas, so it's advisable to communicate any concerns to the staff during your stay.

Some guests found the parking lot to be poorly lit and felt uncomfortable due to the lack of visibility. Choosing a room away from the parking lot might help avoid this issue.

Guests appreciated the spaciousness and additional amenities in the suites, such as kitchenettes and sitting areas. Consider upgrading to a suite for a more comfortable stay.

With several restaurants in the area, guests have the flexibility to choose from various dining options. Take advantage of the nearby restaurants for a diverse culinary experience.

Some guests noted that certain room sections appeared dated, while others were well-maintained. Consider checking the room type to ensure updated furnishings and a more pleasant stay.

Guests who accidentally booked smoking rooms were pleased with the understanding and assistance from the staff in changing to non-smoking accommodations. Double-check the room type during booking to avoid any inconvenience.

Guests with accessibility needs found the accessible rooms to be spacious and well-equipped with features like kitchenettes and sitting areas. Consider these rooms for added comfort and convenience.

Guests who arrived early were able to secure their preferred rooms with the help of accommodating staff. Arriving early may increase the chances of getting the desired room.

Some guests missed breakfast by a few minutes due to the timing, so it's advisable to verify the breakfast hours to ensure a timely dining experience.

Some guests received complimentary room upgrades due to availability. It may be worthwhile to inquire about potential upgrades during check-in for a better room experience.

A few guests encountered issues with room amenities such as towels and information about the hotel facilities. Consider bringing along essential items for added convenience.