New Castle Hotels

Although it's a somewhat older hotel with dated decor, I found my room to be very clean and neat.

There wasn't a dining option in the hotel, although there's a diner across the parking lot. The wifi was extremely poor, practically unusable.

This hotel has two floors of rooms that each open to the outside, all facing a central outdoor pool. The staff was friendly and the facilities clean. It was a convenient place for me to stay on short notice for an emergency.

Location

Bathroom had mold/mildew, the wallpaper was pealing near the jacuzzi tub and there were cigarette ashes on the floor near the bed and it was a non-smoking room.

Cracker Barrel is right next to the hotel, very quiet town, me and my mom love it a lot. The people in the hotel are so very nice too. Wish we could have a chance to come back again.

It was convenient to all places we wanted to go and relatives we wanted to visit. The free breakfast was wonderful with everything you wished for.

My only problem was that I am short and the bed was just a little too high for me to get in and out of easily.

I liked the room. My great grandsons had a ball playing in the pool. The breakfast room was terrific. We know Debbie and she is a delight to see. Your staff is terrific as well. We had everything that we needed and wanted. Will visit you again on our next trip.

The staff was great.

We had to plug the TV in and fix it

Good location, easy access to major highways. Grab & go breakfast is adequate. Generally ok for the price I paid.

Noisy fridge in room: I have advised front desk to check this out.

Great location - minutes from Longwood Gardens & Kennett Square restaurants, easy drive to Chanticleer Gardens and Winterthur. Stay two nights to see all the gardens. Innkeepers are very helpful and knowledgeable about the area attractions & restaurant.

The Pennsbury Inn was built in 1714 & for history buffs, it is the place to stay. There is so much to see inside the inn itself & the extensive stroll gardens are peaceful. Note the interior architecture, wide-plank floors, old walls, narrow stairwells, multiple fireplaces in multiple public sitting areas - a step back in time. The four guest rooms keep it intimate and breakfast is very nice. The innkeepers go out of their way to make guests comfortable and to meet unexpected needs of guests.

Service and Courtesies Room had problem w/TV... staff worked quickly and diligently to fix

Nothing disliked

Classy

My room was spacious. Shuttle took us where we wanted to go.

Free breakfast would have been nice.

The was a great deal for a Hilton. It was a great experience overall.

pillows, bed Cafe in lobby! Concierge Light up clock newspaper availability

No tea in room pool atmosphere position of television hair dryer in dark bag in dark closet, hard to find

Absolutely nothing. The picture on the website was not an accurate indication of the accommodations. We did not stay the night, and checked into another hotel.

Nothing

Its terrible and all the rooms, are not smoke free everything smell like cigarette smoke

contemporary appointments friendly helpful staff

not soundproof rooms

brand new hotel, very clean. friendly, caring personnel

very noisy AC bad wall soundproofing

Very clean and convenient to amenities

Mattress is to soft

It was clean and right off the highway.

It met my expectations for an economy hotel off the interstate.

Helpful staff, room and bathroom were very clean, good location close to the interstate, breakfast good choices, quiet location.

We arrived after midnight, and everything went smoothly checking in and out with the professional staff. The room was nicer than I expected given the price and was right off the highway. Very clean and no street noise--the rooms all face away from the interstate--with plenty of space to lay out bags so we could get to sleep quickly! The included breakfast got us to the other end of the turnpike no problem and there was a cheap gas station right across the street.

The heater's cycling disrupted our sleep a little. I think we could have set it differently to make this less of an issue, but we arrived late and didn't spend much time looking at it. Also, the shower curtain was too short and allowed some water to leak on the bathroom floor. This might be more annoying for people staying more than one night, but we just used some of the extra towels to stand on.

It was adequate. Nothing fancy, right off the highway, we just needed a place to crash for the night mid-road trip. The hotel met our needs

Breakfast was included, which is great and a big part of why we picked it. But, they had a waffle iron, but no batter, which was disappointing.

Fairly clean, nice staff, had wifi

There were people hanging around outside late at night, Breakfast was lacking no 1/2 or cream only pitcher of milk for cereal, only orange drink for juice, no protein, beds were very hard and why not queens? Outside doors not locked to building

Area was super convenient, fast pace to move through hotel , I hate waiting for ever for an elevator. The room was amazing for the price , love being a Starwood member most worthy membership . Well done Sheraton ! See yous soon

Staff got a little attitude at front desk at one point but it was fine

I loved the big bed and the cleanliness of the rooms.

I didn't like that the television in the sitting room didn't work and the coffee maker was dirty.