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Breakfast and the king bed was comfortable. The air conitioning leaked the whole time and are floor was wet from it. Also parking was not that great.
Comfy bed. Nice size room, very friendly staff, pool nice size. Sad could not see the bay from room
Location For some reason, there is a seating area on the second floor; inconsiderate 20 somethings hang out there at night yelling, cursing, and generally being extremely loud until 3-4 in the morning - each night. No one from the hotel did a thing.
Lobby an decor, was very impressive. Front desk rep. friendly, and informative. Room was clean, modern and comfortable. Nice breakfast, very friendly staff.
This hotel was perfect for our quick beach getaway with our two kids and the dog. They were extremely helpful, friendly and accommodating. Pool and fitness center were nice, breakfast was definitely a cut above what you usually get and location was perfect. Would definitely stay again!!
Couldn't tell you. We never got that far. See below... Despite the fact that the room was prepaid for 5 nights and I had made the reservation months before and I confirmed our reservation electronically and I called the day of check in to confirm our reservation, an hour before the time I had put in their computer that we would arrive, they called and told me they had no more rooms and had cancelled our reservation. I was told by the woman who handles accommodations at the tournament where my son was competing that hotels overbook assuming not everyone will show and reservations made at third party sites are the first ones they'll cancel.
Denise at the front desk was awesome! She was extremely friendly and polite and ensured that our check in was easy. No complaints!
The hotel was very nice, and the staff even nicer. They were extremely accommodating, ensuring that we were given a very quiet room, since we were travelling with 2 little children. The room was clean, and appeared to have been recently renovated/decorated. There was plenty of space for all of us (2 adults + 2 kids). You have the choice between the Bay (which has a little sandy beach behind the hotel), and the Ocean (which required you cross the street). The Pool is also very nice. Indoor though, so don't expect to gt a tan. There was some major construction underway, but they did their best to reduce the impact to guests. It really only impacted the parking availability, but even that seemed to always work out. I can see how parking might get short on the weekends though.
Rooms, pool, breakfast Minimal parking for hotel guests
Everything but the parking Parking
Friendly staff, clean comfortable rooms which were a good size. Breakfast was very good. Location was convenient to the beach and Rehoboth. Walls were a bit thin, you could hear conversations in the next room.
For the price, I expected more luxury but it was just an average hotel. Clean and nice, but average. I liked the fact that it was pet friendly and enjoyed seeing all the fury guests. It is also a great location; close to the Bay and ocean and many nice restaurants.
The hotel has been recently renovated, so the rooms have a boutique-hotel feel to them. Modern interior design. It's located within a football field of the beach. The noise. The Bottle & Cork is across the street and the blaring music can be heard easily in the room. Keep in mind that this is in Dewey so you shouldn't expect peace and quiet but for the prices the beach house charges, they should have better sound insulation. The rooms also do not come equipped with a hot air dryer or iron. But, the front desk will provide them if asked.
Close to everything That I had to go back. I would like one day to just chill.
Check in was pleasant and efficient and booking was easy. The pool looked nice but it was rainy when we were there so I didn't get to use it. Parking was very good and the location is right in the heart of all things Dewey Beach. I felt that we spent a fair price for the quality and location of this motel. The AC was very noisy and blew directly on one of the beds. We could hear the AC from the above floors dripping onto our windows all night. The floors needed sweeping and the bath was clean but not spotless. It's a nice place to stay for a day or two, but as there are no closets, it might not be ideal for a large family to spend a week there.
location and décor- clean
Modern decor Friendly staff Very few steps to beach Close to everything Jimmy's Grille N/A
Great spot, close to the beach and bars. Staff was extremely helpful and willing to work with us while our room was being prepped. A loose fly in the room. If that is the worst part of my trip though, I'll take that any day.
Great service and staff. Rooms were very nicely decorated. Rooms could have had more amenities. Shampoo dispensers in the shower were empty and had to ask for hair dryer.
This hotel was very clean and the staff was very friendly. Good value for the money.
The dock in the back is beautiful. Amazing view of the bay with yard and seating. The location is perfect for anyone looking to enjoy the bay and the beach. 2 block walk to the beach and the bay is right there. Hotel was clean and kitchenette very useful. Staff was very friendly and helpful!! We enjoyed everything about our stay!!
Super friendly staff Room cleaning started at 9:30 and since we were still in our room then, our room didn't get cleaned that day.
The room had tons of space which was nice since we had to set up a pack-n-play and other baby items. There is only 1 elevator and it is pretty small so you can't fit too many people with their baggage.
The rooms are clean and spacious. The breakfast bar was OK but somewhat limited. The toilet in our room didn't flush properly. There was no drain stopper for the tub.
The staff was great, it was very quiet and comfortable. I'd definitely stay there again
I liked everything about it. This was my first visit and I would come back again. Nothing that I didn't like.
Price, pool, balcony Little old, but who cares.
The room was huge and comfortable. The bathroom was very clean and large. The staff was great. We had a relaxing stay at a very nice place!!! I loved everything. No negatives!! Would go back in a minute.
HUGE ROOM! cute decorations. Nice staff Seems like the a/c might not have been working as we were hot throughout the night.
We will return because beach visits do not require elegance for the brief amount of time actually spent in the room. We have had good luck on previous visits - this was a surprising exception. The door locks were loose (Rm. 148), but my wife repaired them. The AC did not work, but management replaced it. One of the beds was not made up, discovered only at bedtime. I do not have high expectations for beach motels. Usually our stay here has been all right. I guess they had an off week. They need to keep their heads up as aging facilities attract clientele with consistent expectations.
Proximity to beach, Boardwalk and shops.
It's closeness to the beach, and it's convenience to downtown. We walked to the restaurants we frequented. The water pressure in the shower was low due to the use of a water restrictor in the shower head was the only real negative. The water pressure in the sink, and if you wanted to take a bath, was fine.
Comfortable, quiet, convenient We got there at 3:30 am and we were calling repeatedly waiting for someone to open the door so we could get our room key, the employee had to step out to go to a room for a problem but we had no way of knowing that so we almost left and there are no refunds and we would have been without a place to go. Finally after ten minutes he came walking in, it could have simply been avoided had he put a sign on the door saying he stepped out, we thought they were sleeping in the back because it was third shift or there was no one there.
The proximity by car to Rehoboth Beach, and the swimming pool. The facilities are due for a renovation, but good overall.
nothing no enough space to sit down few and poor food choices worst ihave seen for a continental breakfast
Appreciate the recent upgrades to facilities over past year. I have been coming to this motel since 1997. Wish I got a little better treatment by front desk (phone or in person) after all these years, but Grand Hyatt this is not, I guess.i can't expect more despite my loyalty. Called to see what best rate I could get , was actually quoted higher than I saw online. When I mentioned this, the staffer said Well you can book online then. Nice. Not friendly upon check in no matter my attempts at humor. But rooms ( bedding, furniture) have gotten better in last year +. Unfriendly service from evening crew. Morning crew seems to be friendlier.
Reserved a room with 2 queens. Got a room with 2 dounles and the one bed was broken. Tv remote did not work. Side doors said use key to enter for security...anyone could walk in.
The beds were very comfortable. Staff was helpful. Very clean rooms and wasn't a far trip from any beaches. Shower floor was a little loose but other than that great place to stay for the price!!
It was convienent to the beach. Had breakfast. Easy access.
It was clean, quiet, easy access, nice pool Some of the staff could have been more professional, more informational. They didn't seem to like the fact that we purchased through a 3rd party, like it made us second class to them.
Location was great, just a short walk to the beach. They provide chairs and umbrellas which is very convenient. Close to restaurants, etc. The rooms have VERY thin walls! The room itself was clean, spacious, and recently renovated but we could hear every word of the people on either side of us. It was awkward, but fine for a night. I just wouldn't want to spend too much time like that.
Room small, but all up to date. Clean, not noise, was right next to office. Front desk woman, was excellent, very friendly and welcoming... Needed a table in the room and maybe a place to hang things..
Great location, very pleasant staff.
furniture was uncomfortable structure had some damage, needs painting extermination needed "bungalow" was not much bigger than a regular room and only had a small shower stall bathroom was small; there was no counter space nor room on the sink.
Clean and basic - easy for our one night stay before running a 5K in the area. The woman who checked us in was extremely nice, and it was very easy to find. We were in a room on the ground level with people above us. The people above us were traipsing back and forth and maybe even dancing - I can't imagine what else you could be doing that would necessitate that much walking back and forth and heavy footfall at that. And, of course, they were loud voices to go along with it. It would've been no issue at all if we hadn't been directly under these people. I think I'd request to have a standalone room or a room on the 2nd level if I went back.
Location was convenient to both Dewey and Rehoboth. Relatively easy parking situation Water didn't taste very good, I tried the in room coffee maker. Hot water shower is erratic, temperature fluctuations
Location was great bed not so great Shower not good
Location was excellent! I was close to the beach. I was given a room close to my car and the beach. The room was clean and comfortable. The bed was comfortable. I loved the fridge, microwave and coffeemaker with free coffee. Always love cable TV! I had plenty of hot water in the shower.
Proximity to beach 100 yards Grungy, will only impress high school student or homeless.
Easy walk to the beach, breakfast and the bar. Simple clean friendly. Good for young couples or families Bare bones.
Close to everything with good views from the balcony Strange smell in places but tolerable
The view from the balcony was nice. It wasn't far from either beach. The railing on the balcony was poorly constructed. Was afraid to let my kids out on it..
Staff were really nice room was clean walking distance from the board walk.
Great location Nothing
Great location - can easily walk to the beach and right in the middle of downtown. The staff was extremely polite and helpful!
the rooms is very clean, staff was very friendly, great breakfast. located close to the beach and outlets.
The staff were friendly and helpful with any issues that came up. The room was very spacious, clean, and comfortable with a very high quality tv. Also, the blueberry waffles with the free breakfast were delicious! The elevators smelled of gasoline with doors that would close all the way until they hit something/someone. Wifi was confusing to log on to but the front desk explained how quickly and easily
Nice and clean. Friendly staff. Doors to the rooms slam shut. Very noisy early in the morning and late a night.
It was clean, easy to get around, comfortable. The fact that housekeeping steals... And the GM of the hotel makes you look like a fool for it..
I stayed in Room 218 and could not close the curtains. The parking lot lights shone right in the room.
Coffee was horrible. Why can't hotels make decent coffee in the morning?
Where the toilet is located
Good value for price. Staff was not friendly at all.
It was very clean. We were very pleased. We are planning on using it again. A good bang for your buck.
Room was very clean, bathroom very roomy as was the room.
It was clean and well maintained. Staff was friendly and helpful. We were not informed that there were not only no hairdryers in the room but none to borrow from the front desk either. Come on guys it's the beach. Some shampoo and cream rinse would have been nice for $179.00 Had I known I would have gladly brought my own. It just never occurred to me that I would need to and I'm really not an inexperienced traveler. You guys really need to step it up in this department.
Usually has vacancies last minute Previous room rented had musty smell.
Was perfect for last minute. Was a bit pricey for not being there much, but it was a Holiday weekend.
The pool and deck area were amazing!
Location was perfect, 2 blocks from the beach. Right in the middle of downtown Rehoboth. Really needs renovated, but it was clean and the staff was helpful. Good value for the money. Water pressure was amazing and the AC worked great. Parking garage was also a plus No locks on the balcony doors, no microwave.
the convenience of being in town walls are paper thin, too much noise comes through from adjoining rooms, bathrooms need upgraded
Location. we were locals staying for a night so we could enjoy the town without driving. Sandcastle was perfect walking distance and was definitely worth it. Great price and met our needs perfectly!
Hotel way nice and spaces. My room was ready half hour before check in. Definitely had an amazing veiw of the beach from our room. The beds were comfy, and the rooms was very clean.its in the perfect location from everything. It's in perfect walking distance of the beach and board walk. Had dinner reservations set up the night we arrived and it was down the street from our room. I love how close it was to everything. They only problems we really had was that the shower didn't drain very well.
This hotel may be a bit outdated and nothing fancy, but it was clean, comfortable and had a lovely staff. Location is great. Enjoyed my brief stay very much!
The rooms were clean and A/C worked great. Great location within walking distance of beach, boardwalk, and down town shops Pool was dirty and overly chlorinated. Hallways very hot and elevator was out of service several times during our 5 day trip.
As always the location is great and the pool and shower very pleasant The beds are really uncomfortable and the bathrooms are grimy. But it's the beach so who cares
We loved how close to the beach and other rehoboth attractions we were. The parking garage was a nice touch as well. The most uncomfortable hotel bed I have ever slept in. I tossed and turned all night and woke up with a sore back every morning. I honestly was glad to head hi ome after 3 nights to a nice bed.
Right on the beach, friendly and responsive staff, very clean. WIFI was TERRIBLE (could access email only for the most part; so slow that it wasn't really possible to view most web sites; often unable to find/maintain connection (once at 3:30am it took 15 minutes to log on)); a bit dated and worn; our balcony was technically "private" but wedged in a corner very close to two other units' balconies so there was not necessarily a lot of actual privacy (but maybe that's what you get when you get discount/Internet rate); refrigerator temperature knob was missing so when everything in fridge froze we had to have someone from maintenance come with plyers to adjust it (on the plus side, he came immediately).
The refrigerator was on but did not cool . the closet has no door or covering so room & bed had view of closet & ironing board the balcony door did not have screen door so leaving it open allowed bugs to fly in
The staff was friendly, kind, and professional. They smiled when you came in, made you feel welcome, and were always available. The hotel felt secure with security and someone at the desk overnight. I did not have a lot of luggage but I always saw bell men who were very friendly and on top of helping families with a lot of luggage. Our AC was broken but they were happy to fix it. We paid close to $600 for 2 nights. Part of that was due to the holiday weekend, but for that price I think the AC should have been working from the start, and our ocean view which we paid extra for was ground level in front of a fence for the pool. We would open the slider and have tons of kids yelling and lots of random kids coming by the small patio to retrieve diving sticks, a frisbee, or a ball. They did not include conditioner for your hair, it was one of those terrible two in ones. I know personally having beach hair and salt in it, a real conditioner helps. The WIFI is terrible and we could not watch Netflix in the evenings. My phone also had to run on its own data.
You can't bet the location of this hotel. It really was perfect! Room was more spacious than I thought it'd be. Employees were nice and helpful. We can't wait to go back! Nothing really important, Wish there was more room in the bathroom and that the pool was heated. Not having these though didn't make the stay bad or inconvenient though just would have been a bonus.
On the boardwalk Needs some updating
Bed and pillows were very nice No food. Had to go to end of long hall to get something from vending machine.
Hotel is right on the boardwalk with wonderful ocean view. Didn't care for having to pay for coffee in the morning in the coffeeshop.
Bring your own pillows. Pillows here are very very flat.
They told me i could use pool after ten pn and they locked doors andn lied.we were forced to leave pool since ten arrogant kids made 3 couples uncomfortable and leave.managment did NOTHING.ps water pressure stinks in shower Leaving