Catch Seafood Ponteland

The food at the hotel's restaurant is known for being expensive and awful, according to some guests. However, others have found the breakfast to be good and included in the stay.

Guests have mentioned that everything was spotlessly clean, and the staff were friendly. However, some guests have noted issues such as water marks in the room and a noisy automatic air freshener.

Guests have praised the comfortable beds, lovely decor, and modern amenities in the rooms. However, some have mentioned issues such as water marks on the walls and a lack of signal on the TV.

The staff have been described as friendly, prompt, and attentive. However, some guests have experienced delays in service, particularly in the restaurant.

The hotel is in high season in March, and some guests have noted that the road outside can be very busy. It's advisable to be mindful of potential noise from the road and to consider the hotel's location when planning a visit.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the hotel is located by a busy road, leading to traffic noise in certain rooms. Light sleepers may want to request a room away from the road to ensure a quieter stay.

Guests appreciated the modern decor and comfortable beds, but some mentioned issues such as watered-down hand soap and automatic noisy air fresheners. It may be helpful to inquire about these details when booking.

While some guests enjoyed the inclusive breakfast, others found the dinner at the hotel's restaurant to be expensive and of poor quality. Consider exploring nearby dining options for dinner.

If you're celebrating a special occasion, consider booking the superior room, which was praised for its cozy and beautifully decorated interior, providing a homey feel.

The hotel is within driving distance of various attractions such as St James' Park, Jesmond Dene, and Newcastle City Council. Guests may want to plan their itinerary to explore these nearby sights.

Some guests experienced issues with room temperature, finding it too hot even with the window open and the fan on. It may be helpful to inquire about temperature control options when booking.

Business travelers noted that the 8:00 AM breakfast start time was too late for their needs. Consider discussing breakfast timing with the hotel staff to accommodate early risers.

Guests mentioned occasional noise from the road and suggested that the rooms were not very soundproof. Consider requesting a quieter room or bringing earplugs if you are a light sleeper.

If you have specific dietary requirements, it may be beneficial to communicate them in advance, as some guests noted limited gluten-free breakfast options and the absence of certain items like fruit juices and cereals.