The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests recommended booking a room with a view, as the views from the rooms were described as spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Guests highlighted that the property has several stairs leading to the reception and rooms, which may be challenging for those with mobility issues or heavy luggage. Consider this when making a reservation.
Several guests mentioned that the rooms, while nice, can be somewhat noisy due to being built with natural materials. If sensitive to noise, it may be worth considering this aspect when booking.
Some guests noted that the bathroom had a glass door without a locking mechanism, which may be a privacy concern for some. Additionally, the size of the bathroom may be smaller than expected based on the photos.
A few guests experienced issues with the air conditioning, mentioning that it was too small for the room or noisy. Consider inquiring about the air conditioning situation when booking, especially if visiting during hotter months.
The staff were praised for being welcoming and helpful, providing go-green facilities, and offering excellent service. However, a few guests encountered confusion with services such as massage bookings and billing accuracy, so it may be helpful to confirm arrangements during the stay.
While the food at the restaurant was generally praised, some guests noted that the menu was not well-informed for those with dietary restrictions, such as gluten allergies. Additionally, a few guests mentioned a smell of sewage in the room, which could be a consideration for sensitive guests.
Some guests highlighted safety issues, such as the pool being unsafe for kids due to sharp edges and the presence of rats or animals in the rooms. Families with children may want to consider these factors before booking.
Several guests experienced issues with the Wi-Fi, which may be a consideration for remote workers or those reliant on a stable internet connection. Additionally, there were reports of multiple power outages during some guests' stays.
The hotel's proximity to Nusa Penida's main attractions, such as Crystal Bay, was appreciated by guests. Consider planning visits to nearby islands and beaches during the stay.
