Jetwing Warwick Gardens, A Luxury Reserve

Guests have praised the surprisingly good dinner and breakfast at the hotel, highlighting the quality of the food.

Some guests have mentioned concerns about the cleanliness, citing issues with dirt, insects, and non-functional amenities in the rooms.

The high season at the hotel is in July, while the low season is in September. However, visitors should be aware that January can be very cold with no heating system in the property.

Yes, the hotel offers free parking for guests, providing convenience for those traveling by car.

Many guests have praised the outstanding staff at the hotel, emphasizing the welcoming and helpful service provided.

July is the high season, so if you prefer a livelier atmosphere and more activities, this might be the best time for your visit.

If you're visiting in the colder months, ensure your room has a heating system as some guests mentioned that the property lacked heating during their stay in January.

Several guests highlighted the poor condition of the road leading to the hotel, especially at night or during rain. It's advisable to arrive during daylight hours and be cautious while driving on the steep and unlit road.

The hotel is situated on a hill with stunning views of the tea plantations. Guests recommended requesting a room with a view to fully appreciate the picturesque surroundings.

Some guests reported issues with room maintenance, such as malfunctioning appliances and cleanliness concerns. It's recommended to check the functionality of amenities upon arrival and promptly report any issues to the staff.

The hotel is conveniently located near attractions such as Ambewela Farms, Hakgala Botanical Garden, and Lake Gregory. Consider planning visits to these nearby sites during your stay.

As there is no Wi-Fi at the hotel, and limited entertainment facilities available, it's advisable to inquire about alternative entertainment options or consider bringing your own entertainment for leisure activities.

While some guests enjoyed the dining experience, others found it overpriced and lacking in local cuisine. Consider exploring dining options in the nearby area for a diverse culinary experience.

Some guests mentioned unconventional check-in experiences, such as being led through staff quarters and kitchen areas. It's advisable to set expectations for the check-in process and communicate preferences with the hotel staff in advance.

Guests have the option to opt-out of accommodation cleaning. If you prefer regular cleaning, it's recommended to communicate your preferences with the staff to ensure a comfortable stay.