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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the tea plantations comes highly recommended.
Some guests found the road to the hotel to be in poor condition and lacking directional signs. It's advisable to inquire about transportation options and road conditions before arrival.
A few guests noted that English proficiency among the staff was limited. It may be helpful to have a translation app or basic knowledge of the local language for smoother communication.
Take advantage of the hotel's location amidst tea plantations. Guests enjoyed the experience of walking through the tea estate and exploring the beautiful surroundings.
The hotel is located quite a distance from Nuwara Eliya, and the access road may be challenging to navigate. Guests should be prepared for a secluded and tranquil setting, away from the city.
Due to occasional power cuts, the availability of a generator at the hotel was appreciated by guests. It's advisable to check with the hotel about power backup arrangements.
While Sri Lankan cuisine received positive feedback, some guests found the variety of Western food to be limited. Guests with specific dietary preferences may want to inquire about the available menu options.
As the location is isolated, guests should be prepared to entertain themselves. Bringing along books, games, or other forms of entertainment can enhance the experience.
The hotel's beautiful garden and terrace were highlighted by guests as memorable features. Spending time in these areas, especially during breakfast, was a delightful experience.
Some guests were disappointed by the unavailability of a tour of the tea manufacturing plant despite prior arrangements. It's advisable to confirm tour details in advance to manage expectations.