Overview

Ontario Grand Inn & Suites

3333 Shelby Street, Ontario, CA 91764, United States
+1 909 948 7000

$72+

Check in
Check out
Rates

Overall guest ratings

5.5/10 Okay
Based on 1,977 reviews
See all reviews

Review highlights

  • 8.9
  • 6.5
  • 4.7
  • 3.7

Nearby

    Show all

    About

    With a stay at Ontario Grand Inn & Suites in Ontario, you'll be near the airport and convenient to Citizens Business Bank Arena and Ontario Mills Shopping Mall. This hotel is within close proximity of Ontario Convention Center and Scandia Amusement Park.

    Rooms

    Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

    Amenities

    Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access and a television in a common area.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary continental breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).

    Less More Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Room service
    • Cable or satellite TV
    • Free airport shuttle
    • Free Internet
    • Free parking
    • Free long-term parking
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    5.5 Okay
    Based on 1,977 reviews
    • 8.9 "Location is great."
    • 6.5 "Service is ok."
    • 5.5 "Average comfort."
    • 4.7 "Bar is not good."
    • 3.7 "Bad amenities."
    • 3.7 "Rooms are not good."
    • 3.2 "Generally quite dirty."
    • 3.1 "Awful breakfast."
    View all review categories

    Overall Rating

    6.0 Okay
    Based on 869 reviews
    • 8.9 "Location is great."
    • 6.9 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 5.0 "Bar is ok."
    • 4.8 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      0.6 "Air conditioning was criticized by 94%."
      4.8 "52% criticized the small bathroom."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      1.3 "87% complained about the elevator."
    • 3.1 "Awful rooms."
      0.3 "97% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      1.3 "87% found problems with the furniture."
      0.3 "97% thought the tv was sub-standard."
      4.7 "53% had problems with the shower."
      0.6 "Air conditioning was criticized by 94%."
      0.3 "97% were disappointed with the minibar."
      0.9 "91% were unsatisfied with the kitchenette."
      2.8 "72% said the bathroom was dirty."
      4.8 "52% criticized the small bathroom."
    • 2.9 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall Rating

    5.0 Okay
    Based on 474 reviews
    • 9.0 "Terrific location."
    • 6.1 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 3.4 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      3.0 "70% said the bathroom was dirty."
      0.3 "97% thought the tv was sub-standard."
      4.9 "51% had problems with the shower."
      0.4 "96% were unsatisfied with the kitchenette."
      0.4 "Air conditioning was criticized by 96%."
      4.9 "51% criticized the small bathroom."
    • 3.3 "Breakfast is below average."
    • 3.1 "Food is inedible."
    • 2.6 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."
      0.3 "Dirty pool, said 97%."
    View all review categories

    Overall Rating

    5.4 Okay
    Based on 514 reviews
    • 8.9 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 6.3 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
    • 5.4 "Average comfort."
      5.3 "Beds were acceptable for 53%."
      6.4 "For only 64%, the noise level was all right."
    • 5.2 "Bar is ok."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 3.3 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      0.4 "96% were unsatisfied with the kitchenette."
      0.4 "96% thought the tv was sub-standard."
      4.8 "52% had problems with the shower."
      0.3 "97% were disappointed with the minibar."
      1.0 "Air conditioning was criticized by 90%."
      3.2 "68% said the bathroom was dirty."
      4.4 "56% criticized the small bathroom."
    • 3.1 "Awful breakfast."
    • 3.0 "Generally quite dirty."
      3.6 "64% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
      3.2 "68% said the bathroom was dirty."
      0.1 "Dirty pool, said 99%."
    • 2.7 "Food is inedible."
    View all review categories

    Overall Rating

    6.9 Good
    Based on 118 reviews
    • 8.9 "Location is great."
    • 6.3 "Service is ok."
    • 6.1 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 4.2 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      0.3 "97% thought the tv was sub-standard."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.2 "Awful breakfast."
    • 2.9 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
    • 2.3 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories
    data provided by TrustYou

    Recent Reviews


    Close
    Would you like to save as your currency permanently or for this visit only?
    Close