Overview

Ontario Grand Inn & Suites

3333 Shelby Street, Ontario, CA 91764, United States
+1 909 948 7000

$69+

Overall guest ratings

4.6/10 Okay
Based on 1,783 reviews

Review highlights

  • 9.0
  • 4.7
  • 4.5
  • 4.1

Nearby

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    About

    Situated near the airport, this hotel is 0.9 mi (1.4 km) from Cucamonga-Guasti Regional Park and 2.2 mi (3.5 km) from Ontario Mills Shopping Mall. Citizens Business Bank Arena and Ontario Convention Center are also within 3 mi (5 km).

    More hotel details about Ontario Grand Inn & Suites

    Ontario Grand Inn & Suites Prices:

    $69 - $105 (Based on average prices for a Standard Room)

    Ontario Grand Inn & Suites Rooms:

    92 rooms

    Other names used to reference this hotel:

    • Ontario Grand Inn & Suites ONT
    • Ontario Grand Inn & Suites Hotel
    • Ontario Grand Inn & Suites Hotel ONT
    • Ontario Grand Inn & Suites Hotel LAX
    • Ontario Grand Inn & Suites Hotel Los Angeles (LAX)
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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Outdoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Room service
    • Cable or satellite TV
    • Pets not allowed
    • Free long-term parking
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    Reviews

    Guest reviews of Ontario Grand Inn & Suites

    Overall Rating

    4.6 Okay
    Based on 1,783 reviews
    • 9.0 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.5 "95% liked the proximity to shopping."
      7.7 "Great parking, according to 77%."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.5 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      6.3 "63% said the reception staff was ok."
      5.0 "50% thought the shuttle service was ok."
    • 4.7 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
    • 4.5 "Bar is not good."
    • 4.1 "Disappointing food."
      3.4 "66% did not enjoy the desserts."
      2.8 "For 72%, the dining experience was not enjoyable."
    • 3.9 "Vibe wasn't good."
      2.0 "For 80%, the lobby entrance was sub-standard."
      4.2 "58% criticized the unstylish hotel."
    • 3.7 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      2.3 "77% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      2.0 "80% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
      0.9 "Air conditioning was criticized by 91%."
      2.7 "73% said the bathroom was dirty."
      4.2 "58% were disappointed with the minibar."
      3.6 "64% were unsatisfied with the kitchenette."
      4.3 "For 57%, the rooms looked old."
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    Overall Rating

    5.1 Okay
    Based on 784 reviews
    • 8.9 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.5 "95% liked the proximity to shopping."
    • 5.0 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
      6.5 "65% said the reception staff was ok."
    • 4.6 "Bar is not good."
    • 4.5 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
    • 4.1 "Vibe wasn't good."
      4.3 "57% criticized the unstylish hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 4.1 "Disappointing food."
      3.3 "67% did not enjoy the desserts."
    • 3.5 "Rooms are not good."
      4.5 "55% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      1.9 "81% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      2.1 "79% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
      0.8 "Air conditioning was criticized by 92%."
      2.2 "78% said the bathroom was dirty."
      4.2 "58% were disappointed with the minibar."
      3.5 "65% were unsatisfied with the kitchenette."
      4.3 "For 57%, the rooms looked old."
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    Overall Rating

    4.0 Mediocre
    Based on 481 reviews
    • 9.0 "Terrific location."
    • 5.1 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
    • 4.8 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      1.0 "Air conditioning was criticized by 90%."
    • 4.3 "Disappointing food."
    • 3.4 "Vibe wasn't good."
      1.6 "For 84%, the lobby entrance was sub-standard."
      4.5 "Unfriendly atmosphere, according to 55%."
      4.3 "57% criticized the unstylish hotel."
    • 3.2 "Awful rooms."
      4.2 "58% complained about the bathroom."
      1.9 "81% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      4.6 "54% didn't like the uncomfortable beds."
      1.1 "89% thought the tv was sub-standard."
      1.7 "83% found problems with the furniture."
      3.0 "70% said the bathroom was dirty."
      4.9 "51% had problems with the shower."
      4.3 "57% were disappointed with the minibar."
      3.6 "64% were unsatisfied with the kitchenette."
      1.0 "Air conditioning was criticized by 90%."
    • 3.1 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall Rating

    4.7 Okay
    Based on 356 reviews
    • 8.9 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 5.4 "Service is ok."
      6.0 "60% said the reception staff was ok."
      6.7 "Only 67% found the staff to be friendly enough."
    • 4.9 "Bar is not good."
    • 4.6 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      1.2 "Air conditioning was criticized by 88%."
      4.5 "55% thought it was too noisy."
    • 4.0 "Vibe wasn't good."
      4.1 "59% criticized the unstylish hotel."
      1.8 "For 82%, the lobby entrance was sub-standard."
    • 4.0 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      2.5 "75% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      2.0 "80% found problems with the furniture."
      1.0 "90% thought the tv was sub-standard."
      4.2 "58% were disappointed with the minibar."
      4.9 "51% had problems with the shower."
      1.2 "Air conditioning was criticized by 88%."
      3.6 "64% were unsatisfied with the kitchenette."
      2.4 "76% said the bathroom was dirty."
    • 3.9 "Disappointing food."
    View all review categories

    Overall Rating

    5.4 Okay
    Based on 160 reviews
    • 9.2 "Terrific location."
    • 5.4 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
    • 5.2 "Average comfort."
    • 4.5 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      2.4 "76% said rooms were dirty."
      5.0 "Beds were acceptable for 50%."
      1.2 "88% thought the tv was sub-standard."
      1.3 "Air conditioning was criticized by 87%."
      1.8 "82% found problems with the furniture."
    • 3.7 "Vibe wasn't good."
    • 3.5 "Breakfast is below average."
    • 3.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
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