Cons (-) The rooms were dirty, had fresh paint and fresh paint smell. Dirty old mattresses, air conditioning and thermostat were not working. Rooms weren’t completely renovated and should have not been available for use.
2 stars
Comfort Inn and Suites Near Ontario Airport
Photos of Comfort Inn and Suites Near Ontario Airport
Overview
Situated in Ontario, Ontario Grand Inn & Suites is within a 10-minute drive of LA/Ontario International Airport and provides a Jacuzzi and an outdoor pool. It also features a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
This 3-star hotel offers meeting rooms, an airport shuttle and laundry facilities. It also features a safe, a designated smoking area and room service.
All rooms are air conditioned and equipped with a hair dryer, a refrigerator and a microwave.
Latest deals for Comfort Inn and Suites Near Ontario Airport
Amenities at Comfort Inn and Suites Near Ontario Airport
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Fan
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Services and conveniences
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- 24hr front desk
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
General
- Family rooms
- Telephone
- Seating area
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Airport shuttle
- Free parking
Bathroom
- Hairdryer
- Shower
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Things to do
- Bicycle rental
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Comfort Inn and Suites Near Ontario Airport
7.4
Good
1265 verified ratings
Wonderful
390
Very good
120
Good
136
Okay
76
Fair
139
Mediocre
93
Poor
311
Summary of reviews
Guests say
Guests appreciated the friendly service and convenient location of the hotel, but many reported issues with cleanliness, including dirty towels and unkempt rooms. Several guests also mentioned problems with amenities and maintenance, leading to an overall negative experience for some.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
6 reviews
All reviews
Pros (+) There’s nothing i liked.
Cons (-) This place was dirty!. The rug throughout the place was filthy!. No wifi no ice vending machine. The worst part was finding ants on our bed !! The closet didn’t have hangers, no iron, no hair dryer... the list goes on!. I will never ever! Come back to this place.
Pros (+) The front desk girl was nice. Everything else in the the hotel was horrible!!
Pros (+) Friendly staff
Cons (-) The people were friendly, no fridge, ice, or microwave in room. No extra towels.
Pros (+) Looks good from the outside.
Cons (-) The continental breakfast was a joke they had toast muffins and one fruit. There was never any towels in my room. There was not even a chair for the desk in my room and when I asked for one they brought me one falling apart and dirty. Most things didn’t work. The hotel has graffiti all over inside. There are random holes in the walls. It wrecked of cigarettes smoke my first night and pit my third....
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Pros (+) Didn’t like anything
Cons (-) First off hair on the bed not mine and in the sheets when i told the desk they handed me the sheets and expected me to change the sheets i don’t think so. The rooms were banged up pretty bad exposed metal from the Corner bead tv didn’t work not towels in the showers shower doors were broken i will not be coming back
Pros (+) Nothing to like. We booked the trip through kayak the 1st of January on the day we were supposed to arrive at the hotel as we're driving from Arizona to California the hotel calls and says so sorry we're overbooked you have no room I had previously call them 3 days before 2 announce our arrival time no indication they're going to do something so underhanded because kayak booked it for them we prob...
Cons (-) Read the above there was nothing to like. Unethical unbusinesslike unprofessional what else is there to say
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Pros (+) Staff and location are okay, but that doesn’t compensate for all the bad things about this hotel.
Cons (-) We’ve never stayed in a hotel this dirty. The sheets were stained, carpet in the hallways weren’t vacuumed, dust everywhere in the room, old and very used furniture in the rooms, rusty shower head are just a couple of examples. No heat in the room - there was a unit but the controls were missing. I wouldn’t call the breakfast included a breakfast - it’s more of a snack.
Cons (-) No towels in room on arrival. Had to call four times to finally get them. Once they were delivered, 2 of the towels were clearly dirty with lipstick stains. GROSS. Room smelled like smoke even though was a nonsmoking room.
Pros (+) Everything
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Comfort Inn and Suites Near Ontario Airport?
The breakfast at Comfort Inn and Suites Near Ontario Airport offers a variety of options and is generally considered delicious by guests.
Are the beds at Comfort Inn and Suites Near Ontario Airport comfortable?
Yes, guests often mention that the beds at Comfort Inn and Suites Near Ontario Airport are comfortable and provide a good night's sleep.
Is parking easily available at Comfort Inn and Suites Near Ontario Airport?
Yes, parking is easy to find and available at Comfort Inn and Suites Near Ontario Airport, which adds to the convenience of staying at the hotel.
What is the cleanliness like at Comfort Inn and Suites Near Ontario Airport?
The hotel is generally clean, but some guests have mentioned specific cleanliness concerns, so it's advisable to communicate any issues to the staff for prompt resolution.
When is the best time to visit Comfort Inn and Suites Near Ontario Airport?
The high season at Comfort Inn and Suites Near Ontario Airport is in October, while the low season is in August, so plan your visit accordingly for a more personalized experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Wood Floors
Some guests appreciated the wood floors in the rooms, which they found more comfortable and cleaner than traditional carpeted floors.
Consider Bringing Your Own Toiletries
Several guests mentioned that the provided toiletries were not sufficient or of low quality, so it might be helpful to bring your own.
Check Room Amenities
Some guests experienced issues with in-room amenities such as the TV and fridge, so it's advisable to check these upon arrival and request a room change if needed.
Request a Room Away from Elevator
A few guests reported noise disturbances from the elevator, so if you're sensitive to noise, consider requesting a room away from the elevator.
Verify Room Cleanliness
Some guests encountered cleanliness issues, such as dusty rooms and dirty bathroom areas, so it's recommended to thoroughly check the room upon arrival and request cleaning if necessary.
Plan for Noise from Nearby Airport
As the hotel is near the airport, expect some noise from planes, especially in the morning, so if you're a light sleeper, it's advisable to bring earplugs or consider another accommodation.
Utilize On-Site Laundry Facilities
The availability of on-site laundry facilities was appreciated by some guests, making it convenient for longer stays or for those traveling with children.
Check Breakfast Options
While many guests enjoyed the breakfast, some found it lacking, so it's a good idea to check the breakfast options and consider dining at nearby restaurants if needed.
Inquire About Daily Room Cleaning
Some guests mentioned inconsistencies in daily room cleaning, so it's advisable to clarify the cleaning schedule with the staff upon check-in.
Be Mindful of Security Deposit
Several guests were surprised by unexpected security deposits, so it's recommended to inquire about this policy during the booking process to avoid any surprises at check-in.
Location
3333 Shelby Street, Ontario, CA 91764
What's nearby
- Citizens Business Bank Arena0.7 mi
- Cucamonga-Guasti Regional Park0.7 mi
- Ontario Mills1.5 mi
- Ontario Convention Center1.7 mi
- Scandia Amusement Park Ontario2.1 mi
- Scandia Ontario2.1 mi
- K1 Speed Ontario2.5 mi
- Westwind Park3.6 mi
- Graber Olive House4 mi
- Ontario Town Square4.1 mi
- Ontario Museum of History and Art4.1 mi
- Auto Club Speedway4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Inn and Suites Near Ontario Airport
Low season | October |
|---|---|
High season | December |
Average price (weeknight) | $128 |
Average price (weekend night) | $134 |
When to book a room at Comfort Inn and Suites Near Ontario Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Inn and Suites Near Ontario Airport
FAQs when booking at Comfort Inn and Suites Near Ontario Airport
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See most recommended stays in OntarioGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 4.2 mi |
Nearest Airport | Ontario |
Distance to airport | 1.5 mi |
Everything you need to know for your stay in Ontario
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