Had to check out early. The hotel is run down and pretty beat up. Needs a whole new remodel. So sad, I stayed there when it used to be The Ayres hotel and it used to be really nice. Felt more like a motel.
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Amenities at Azure Hotel & Suites, Trademark Collection by Wyndham
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Reviews of Azure Hotel & Suites, Trademark Collection by Wyndham
7.9
Good
2194 verified ratings
Wonderful
1076
Very good
370
Good
240
Okay
133
Fair
119
Mediocre
75
Poor
181
Summary of reviews
Guests say
Guests consistently praised the hotel's location, finding it convenient for their needs, and many highlighted the friendliness and professionalism of the staff. However, several guests reported issues with cleanliness, including dirty rooms, worn-out carpets, and unclean bedding. Breakfast was frequently mentioned as disappointing, with limited variety or food running out early. Some guests also noted uncomfortable beds and pillows. Despite these drawbacks, positive comments about service and location stood out.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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8 out of 10
1437 reviews
7.6 out of 10
315 reviews
8.9 out of 10
55 reviews
7.6 out of 10
14 reviews
All reviews
The rooms need to be updated. The breakfast was not good at all.
Pros (+) The lobby looked great and the pictures on the website looked great
Cons (-) The room has laminate floors and echoes bad. The bed sagged towards the middle. The couch sagged towards the back too. The pull out mattress had stains. We asked for sheets to make the pullout bed and they arrived with stains.
Pros (+) Very nice artwork on all the corridors. An unusual and extremely nice touch. Very pretty courtyard.
Cons (-) Was given a handicapped accessible room which I wasn’t very happy about. Did not like the shower setup at all. No counter space to put things. Kind of odd to be given that room as the hotel was not full. Everything in the room was kind of odd (as it was made to accommodate handicapped people). Would have preferred a regular room but didn’t want to complain.
Pros (+) Rooms were clean n spacious. Nice complimentary breakfast.
Cons (-) Walls a little thin
Pros (+) This is a very classy hotel and was clean. Upon check in, I was impressed with the layout of the lobby and general condition of the hotel. Breakfast was excellent as a part of my stay. Nice room, big spacious room with a nice layout. Bed was comfortable and noise from adjoining rooms, Hallway was minimal.
Cons (-) Airport noise, traffic noise, train noise was waking me all night. Even with the A/C fan running all night. I slept maybe 4 hours all night. Upon check in, I requested a quiet room and the young lady checking me in said, "I never get complaints about noise." She LIED, and placed me on the Busy street side facing the airport. Per other guests, The courtyard on the inside of the hotel is the place t...
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Cons (-) Bed was a bit hard.
Pros (+) Nice hotel, clean comfortable rooms very good customer service
Pros (+) Room was nice and comfortable
Cons (-) Late checkout only until 12 noon
Pros (+) I loved everything about the hotel !
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
Azure Hotel & Suites offers a daily complimentary breakfast buffet, an on-site restaurant, a fitness center, an outdoor pool, and 4,500 square feet of flexible meeting space.
How is the cleanliness of the hotel rooms?
Guests have mentioned that the rooms are clean and spacious, but some have reported issues with cleanliness, such as a need for more thorough cleaning in the bathrooms.
Is parking available at the hotel?
Yes, Azure Hotel & Suites provides free parking for guests, along with an airport shuttle for easy connections to the airport between 4 a.m and 11 p.m.
What can guests expect from the hotel's customer service?
Guests have praised the friendly and helpful staff at Azure Hotel & Suites, but some have also reported encountering rude staff members, particularly during the night shift.
When is the best time to visit the hotel?
The hotel experiences high season in February and low season in April, so guests may want to consider these factors when planning their visit.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Courtyard View
Guests have praised the views from rooms facing the courtyard, so consider requesting this view for a pleasant stay.
Take Advantage of the Complimentary Breakfast
Guests appreciated the daily complimentary breakfast buffet, which includes a variety of options such as eggs, coffee, juice, cereal, and fresh fruit.
Consider Nearby Dining Options
The hotel's proximity to great restaurants across the street was highlighted by guests, making it convenient for dining out.
Utilize the Airport Shuttle Service
The convenient airport shuttle service operates between 4 a.m. and 11 p.m., providing easy connections to the airport for guests.
Explore Nearby Landmarks
With the hotel's easy access to popular landmarks such as the Ontario Convention Center and Ontario Mills Shopping Mall, guests can plan enjoyable outings during their stay.
Request Additional Room Amenities
Some guests mentioned a shortage of towels and washcloths, so it may be advisable to request extra amenities to ensure a comfortable stay.
Check Room Views and Layout
Some guests noted that rooms had a weird layout and old pillows, so it may be beneficial to inquire about room layout and amenities before booking.
Consider Room Maintenance
Several guests mentioned issues with room maintenance, such as worn-out carpets and outdated rooms, so it's advisable to check for any recent updates or renovations.
Plan for Room Temperature
Some guests experienced issues with air conditioning, so it may be helpful to inquire about room temperature control and ventilation.
Be Mindful of Surroundings
Some guests observed homeless individuals in the area, so it's advisable to be aware of the surroundings and take necessary precautions when moving around the hotel vicinity.
Location
1945 East Holt Boulevard, Ontario, CA 91761
What's nearby
- Ontario Convention Center335 yd
- Cucamonga-Guasti Regional Park1.2 mi
- Ontario Town Square2.3 mi
- Ontario Museum of History and Art2.3 mi
- Graber Olive House2.4 mi
- Citizens Business Bank Arena2.6 mi
- Westwind Park3 mi
- Ontario Mills3.4 mi
- Scandia Ontario3.5 mi
- Scandia Amusement Park Ontario3.5 mi
- K1 Speed Ontario4.3 mi
- Auto Club Speedway6.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Azure Hotel & Suites, Trademark Collection by Wyndham
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | February | $121 | $126 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 28% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Azure Hotel & Suites, Trademark Collection by Wyndham
Which month has the cheapest rates at Azure Hotel & Suites, Trademark Collection by Wyndham?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Azure Hotel & Suites, Trademark Collection by Wyndham is December, with an average nightly rate of $106. The most expensive month is June at $139 per night.
What is the cheapest day to book Azure Hotel & Suites, Trademark Collection by Wyndham?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Azure Hotel & Suites, Trademark Collection by Wyndham is Tuesday, with an average nightly rate of $117. The most expensive day is Saturday at $132 per night.
How far in advance should you book Azure Hotel & Suites, Trademark Collection by Wyndham?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Azure Hotel & Suites, Trademark Collection by Wyndham, book around 12 weeks in advance. This could save you approximately 12% compared to booking last minute.
KAYAK's top tips for your stay at Azure Hotel & Suites, Trademark Collection by Wyndham
FAQs when booking at Azure Hotel & Suites, Trademark Collection by Wyndham
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.4 mi | Ontario | 0.9 mi |